Great food and excellent service and friendly staff. Everything on their menu is top not h on…read moretemperature and taste. Their ribs are amazing!!!

We stopped in for lunch as my husband couldn't stop talking about the Big Burger Bundle deal. For…read more$9.99 you get a burger, fries and drink. I had mine without the bun since Portillo's doesn't have gluten free buns. The burger was perfectly cooked with a nice char and all the fresh toppings were great although it needed to be eaten with a plastic knife and fork. The place has a 1950's diner vibe and the staff keeps it very clean. My only complaint is the design of the building that requires walking across the drive thru lane to get in from the parking lot.

My wife and I stopped off here to split a king gyro and some fries. It was my first time there and…read morewas impressed with the cleanliness and the decor of the dining area for a fast food place. Our order came out quickly and we dove in. This is one of the best gyros I've had. The very fresh pita was loaded with fresh meat, onion, diced tomato, and very nice tzatziki sauce. This gyro filled us both up. It had the right balance of all the ingredients and the french fries were perfect. They've got a great offering of all your Chicagoland fast foods from burgers, hot dogs, Italian beef, and sausage. polish and chicken. If I didn't have such a hankering for gyro, I would have had a hard time deciding what to order. I apologize that I don't have any photos to upload as we scarfed it all down before I could even think of taking a picture.

They mess up your order every single time and it comes with a 10 minute wait. This place is dog…read moreshit.

I am so impressed with this store! I ordered my sandwich, they were friendly and made it quickly. I…read moregot in the car and realized it was chicken, not beef. I came back to the store and after telling the young lady the sandwich they made was chicken, not beef, I realized I made the mistake and gave them the wrong number... The man who was cooking was very friendly and made me a new one. They would not let me pay, even though it was my own fault, and let me keep the chicken one, as well! WAY TO GO South Elgin Jersey Mike's!

Very impressed with this store and their management! We had a mix up with our order, they gave us a…read morecall back within the next hour. Offered to make it right the next time we come back. I really appreciate their customer service and being willing to make it right! I will always come back to this location!

I've never had nothing but a good experience with this location…read more I can't say I eat here often, but the times I've been here have always been satisfactory. Staff is mostly young, hard working and eager to do their best. Food quality is good and consistent. They don't force a tip, so I'm always happy to give one!

If I could give this place zero stars, I absolutely would. This was one of the worst customer…read moreservice experiences I've ever had, and what happened could have had serious consequences. I ordered an Original Pizza Melt for my son and made it very clear that I wanted only sauce, cheese, and bread. I specifically told the employee that I did not want any meat or other toppings because my son has food allergies. This wasn't just a preference--it was for his safety. Despite giving clear instructions, they completely ignored my order and loaded the sandwich with ingredients I specifically asked them not to include. When I got home and opened the sandwich, I couldn't believe what I saw. It was completely wrong. At that point, the food was unusable because my son is allergic to several of the ingredients they put on it. A mistake involving food allergies is not something to take lightly. Restaurants have a responsibility to pay attention when customers make allergy-related requests, and this location completely failed to do so. I called the store expecting them to make things right. I wasn't asking for anything unreasonable--I simply wanted a refund because the mistake was entirely theirs. Instead, I spoke with an employee named Mai, and she was unbelievably rude from the beginning of the conversation. She immediately refused to refund my money, didn't apologize, didn't seem concerned that the order involved a child with food allergies, and offered no solution whatsoever. I even explained multiple times that my son could not eat the sandwich because of the ingredients they added, but she showed absolutely no empathy or concern. Instead of taking responsibility, she told me I would have to contact corporate if I wanted to file a complaint. When I expressed how ridiculous that was for something that was clearly the restaurant's mistake, she basically told me, "Tough luck." I have never been treated with such disrespect by a business. Good customer service means owning up to mistakes and fixing them--not dismissing customers and acting like their concerns don't matter. What makes this experience even worse is that the issue involved food allergies. If a restaurant can't follow simple instructions that are clearly given, it puts customers at risk. That's unacceptable. A simple apology, a refund, or even a replacement would have gone a long way, but instead I was met with indifference and hostility. I will never be returning to this location, and I wouldn't recommend it to anyone--especially if you or a family member has food allergies or dietary restrictions. If they can't be trusted to prepare an order correctly or handle a legitimate complaint professionally, they don't deserve your business. Save yourself the frustration and spend your money somewhere that values customer safety and treats people with respect.

We come to this restaurant a minimum of twice a month, and I order the same thing...Dbl Cheddar…read moreDeluxe with extra mayo plus whatever my family gets. Order taker reads it correctly back off to me, and when I get home it only has extra mayonnaise on it. This is the 3rd time in the past few months my order was wrong. I go there because the food is better than McDonalds, the owners seem to be nice people, and give back to the community. At least McDonalds has a higher percentage of order accuracy, order completion time, and customer service Another frustration point is half of the items available aren't on the menu board, and of course the prices aren't either. Judging by all the negative reviews on wait time, food quality, and inaccuracies; it's time to move on from here. Update 3/10/20 Family likes Culver's and have been back a few times since the previous torching. I basically check every item in the bag for accuracy before leaving the parking lot. This way I leave knowing there won't be any surprises when I get home. Also, Culver's has some decent coupons that also helps. Anyway, back up to four stars as the food quality is very good...Hot and fresh.

Cannot understand/remember/read, "Culver's Deluxe with everything plus ketchup."…read more I have ASKED how to request it. They ASK, "what can i make fresh for you?" It's $8 for a fast food burger!!!! YOU can put some ketchup on it if requested. PLEASE

Alex was super nice and was very welcoming. Super generous and handsome. Will come again!read more

Someone surprised me by getting me a chicken sandwich for lunch. What a fantastic treat. The…read moreChick-fil-A chicken sandwich is meatier, juicier, and larger than competing fast food chains. Combine it with the honey mustard sauce and you have a winner. This was a carry out order but the food was still hot when I was able to eat it.

The most underrated food truck in McHenry County in my opinion! Amazing rotating food items, above…read moreand beyond customer service & engaging fun atmosphere. Justin and Alicia are easy to work with and very accommodating! 10/10 Food & Service - would highly recommend for any and all private & public events!

I had a really solid American burger from this food truck at our neighborhood 4th of July event…read more The brioche bun was toasted and flavorful. It held up the beef patty and toppings quite well. The beef patty had a good sear but wasn't real juicy. Apparently the side of the day changes and today was watermelon which I thought was weird. It wasn't as bad as I thought because, despite everything being served together, the burger and the watermelon remained fairly separated.

Eat here all the time for years and have never had a bad meat. Try a side of roasted vegetablea,…read morewonderful

John and the entire team at Just Kabobs are absolutely amazing! We loved coming down every week as…read morea group from work. The food is incredible, the prices are great, and most importantly, the people make you feel like family. Amazing food. Amazing prices. Amazing people. You really can't ask for much more! Highly recommend Just Kabobs to anyone looking for great food and an even better experience.

Always good. The tea is great although I can no longer have so much sugar. Fresh salads,…read moresandwiches, soups and baked potatoes topped to your liking.

Overall the establishment is clean, and fast service. I have tried the ultimate nachos and they…read morewere pretty filling. They come with chili, cheese, olives, jalapeños, tomatoes, sour cream, and avocado. The soups are ok just a bit water down for my taste, the baked potato soup is ok and not that many potatoes in them. The chicken and dumplings has good flavor but again not that many dumplings. The grilled chicken sandwich is ok but but need a bit more seasoning for my taste. The best salad that is on point is the southwest chicken salad, and their house dressing. Over all a bit over price but good healthy options for lunch.

just ordered door dash from them. food came cold and I ordered double meat. paid for it. and it…read moredoesn't even look like a full single portion of meat. highly disappointed

Serving brown guacamole! When I returned to the store to get…read morefresh guacamole they told me "That's all we have." Apparently they received bad avocados and instead of taking it off the menu, they gave orders of brown guacamole. The cashier was visibly annoyed when I asked for a refund and walked away without saying anything. (She was going to get the manager, but left me standing there. Not sure what was going on as there were several people waiting for food when I arrived to pick up food, and another batch of people waiting when I returned. The store was filthy.