This place sucks. I can't ever seem to get service here at night. Pulled up and she said something about door dash and I sat there waiting. I guess you have to order via door dash? Cars started to go around me to the window so there was something they knew I didn't... read more

Not many $20 meals worth writing a complaint about. This one is the exception. My grandsons 4th birthday - a simple celebration lunch (his request). Walked in to black water all over the floor - not sure what that was, but a slipping hazard for sure. Temperature inside about 50 degrees fahrenheit. The only thing worse than the conditions in the lobby was the "Jamaican Jokester" at the register. It took about 8 tries for him to get our order into the register correctly, thinking he was funny all along the way. I wasn't laughing. I requested salt-free fries to prevent the obviously cold fries on the counter from being served to me. He explained the furnace was off due to "carbon monoxide in the building." Shoulda left, but placed order. I sent wife to the car with kids while I waited on the food ... certainly not going to eat in the restaurant in those temperatures. Took our order home. All 4 sandwiches were wrong. Fries were cold by then. The only thing right was the large chili. Even the crackers were all crumbled. Total, unmitigated disaster. Ruined our little lunch celebration with our grandson. McDonalds right across the street - was very mad at myself for not going there to begin with. About my 6th visit to this location. It will be my last, 100%. read more

I guess I should stop trying but I will order breakfast from this one a couple times a week for my wife as she works close by. Says they are open and I get here not a soul in the place. If you're not going to open for breakfast on a consistent basis then just don't or update your hours. I even hate leaving a bad review because when they are there they are very friendly, but dang it's annoying. read more

Ordered a single no cheese plus another single no tomato..... got home and the one with no cheese had cheese... the one with no tomato had tomato..... argh.... so simple yet a bridge way too far. read more

Ordered a chicken sandwich the woman at the drive through was grumpy. Sandwich was horrible stale hard bun. The fries and chicken were deep fried in old oil and tasted terrible. Gross aftertaste. Not a pleasant experience. read more

I'm no longer a die-hard Wendy's fan, I've lost all respect for them. I try to get the new Wednesday Addams meal and they tell me it's only available on Wednesdays, so I do some serious digging and find out that's totally not true - they sell it every day of the week. I'm so mad, I feel like I've been punk'd by a burger joint. like wtf called another Wendy's and they gave me one!!! Fuck this one!!! read more

If I could give it zero stars I would. The manager nickname nana had the audacity to question my integrity about missing food in my order. This is not your home kitchen, where you can take your sweet time getting food ready or do/say/act how you want. Can't wait for the day robots replace humans at these fast food chains. read more

Came at lunch time (Noon). Went inside and it took them 20 minutes just to take my order. Terrible management. Everyone works as slow as they want to. Slowest fast food experience ive had my entire life. read more

This place is awful. Slow, never have food ready, shame on us for thinking "you know what... I think we should give this place another shot!" At this point the building would be better put to use as the 190th Mattress store in the Dayton area. read more

I waited at the drive-through for about four or five minutes and no one came on the microphone. Then I pulled around to the window and there was not a single person in the entire store. I even called because I was a bit concerned about the one car in the parking lot and yet no one answered. read more

The worst Wendy I have ever been to. No Chili at 4pm. The don't open for breakfast as advertised. Pitiful read more

Manager attempted to refuse a refund. When told this was not the first time they screwed up an order she responded "Then you shouldn't have come back" She then said "Go ahead and call corporate, you don't know what kind of company this is, they aint going to do nothing to me" I told he she seemed to have a terrible work ethic, she then became unbalanced and mockingly offered to take a selfie with me for the internet and corporate. I told her she need to do better and he then called me ratchet and threatened to call the police...after telling her I would Love it if she called the police she refunded my money and told me I was banned, and then called me ratchet for complaining. She then gathered the staff and mocked me telling them to take my picture or remember my face (I take that as a threat) as I was leaving an employee made a crude remark. Well done Wendy's in Centerville, just when everyone thought you could not get worse....you surprised us. read more

Wendy's - Fast Food Near Me - Centerville, Ohio

super rude. made us wait forever and had many cars going around us and when we finally went to check on our order they were rude and wouldnt talk at first. it's one thing to be busy, it's another to be rude or not speak at all to someone. horrible customer service read more

Order taker was rude, told me they didn't have any medium lids so they gave me a small but I still paid for the medium and gave me a kids frosty instead of a small. read more

This location is one of the worst. Service is ultra slow and the employees do not care about taking care of the customers. Food itself is hit and miss, sometimes fresh ,other times not. Manager on duty does not seem to care how things are ran as employees are on their phones and ignoring customers. read more

Went to this Wendy's after a little 4th get together. I understand that it's a holiday and people don't want to be working a holiday. But the service was terrible, my baconator fries looked awful, I didn't get straws with my drink I didn't get frys with my two meals and they forgot to give me my sauce as well, we went back in and they death stared my brother when he walked in to get his sauce and fries that came with his meal along with the straws they forgot. I would show my receipt but I wasn't given my receipt. read more

Wendy's - Baconator Fries. - Fast Food Near Me - Centerville, Ohio

This is the only Wendy's that makes you come inside to pick up your food, even though the app says you can pick it up from the drive thru. Then when you go inside to get your food no one waits on you. The employees are rude and don't care. If I could give them no stars I would. read more

Tonight is the Absolute LAST time I go here. Ate a fry that was absolutely disgusting and tasted like fish. After spitting it out I checked the others and noticed a bunch of small yellow strands. Not sure what they were but that sure looks like a hair. It wasn't just one or 2 but a bunch of the fries had them all over. Doubt it's a coincidence the worker that got my order also had blonde hair. GROSS. read more

Wendy's - a hand holding a piece of bread - Fast Food Near Me - Centerville, Ohio

I've gone here during operating hours three times in the past month and every single time they've been closed.

We love Centerville but this Wendy's location left a lot to be desired. The food was average. Not very friendly, just thrown together food, and the uncleanliness of this location made it difficult to consume this very costly fast food meal. Upon entering the doors and floors were filthy. It felt as though nothing had been cleaned in weeks. Which left us wondering what the kitchen was like. Wish I took video or photos. Unfortunately, we will not return. read more

Dump. A complete dump. Pealing wallpaper. Missing outer door. Disgusting bathroom. Needs demolished.

Slowest drive thru ever! Taking one order at a time. So I go inside. 3 people in line and the staff is moving like snails. One guy mopping and ignoring the customers in line. Like nothing is moving. read more

Wendy's - a man standing at a counter in a fast food restaurant - Fast Food Near Me - Centerville, Ohio

Ordered a hot honey chicken sandwich for breakfast and after getting to the middle of the sandwich and eating half of it my chicken was raw and not cooked. Poor quality food service. Will never be back to this location. read more

Use to be a big fan of this location. They rocked it during the pandemic but it's under new ownership or management. My last few visits have all been in correct orders and tonight they asked for 15-20 min to reset after a rush. It's a leadership issue not understaffed. read more

So good and yummy I definitely recommend this place it is one of the best Wendy's out there

The food and service are mediocre at best but it's fast food. The worst thing is the evening manager(Leah) who bullies and talks down to certain employees. Unfortunately this customer Overheard and totally lost my appetite. read more

I've been to this location several times over the last few weeks, and the food has always been great. Hot and fresh, quick drive through experience, accurate orders. One time I went and they were out of my preferred condiments, but the drive through associate was very pleasant in offering alternatives. Great rewards on the app, very happy overall! read more

Worst Wendy's If I could give negative numbers I would. I have been going to this location for about 18 years. I never had any problems with this location until last year. I have waited on lines that moved very slowly, heard a manager degrade his employees, been served wrong food, not provided receipts, served Gross food, had my integrity questioned, they never have any baked potatoes, and today the manager raised his voice at me when I came I to the store to order. I'll never go to this location again. read more

This location is so bad! Drive-thru takes 20-30 minutes. Today I waited about 15 minutes. Didn't get a receipt (should have asked for it) that way you can't go online to complain. My fries were slightly warm but my spicy chicken sandwich was cold. I mean cold! Had enough of this place. Lots of other places to choose from in this area. read more

The dirtiest place I have ever been to. The bathrooms and dining room were nothing short of disgusting and it was only 11:30 AM. I am not sure how this place passes a BOH inspection. Shame on corporate for doing NOTHING to clean this place because from the reviews it has been that way for some time. On top of it, there was a woman in the back kitchen ( I believe she was the manager) totally degrading the young lady working by herself at the counter. WHY WOULD ANYONE PATRONIZE THIS PLACE? Go somewhere or better yet anywhere else. read more

i stop by this location on my lunch breaks frequently & every single visit the workers have a nasty attitude and are unnecessarily rude.

Horrible service. Took 25 minutes to get through the drive through line. Then they screwed up the order. Will never go back.

They are slower than any fast food restaurant and extremely rude. Not sure why anyone would go to this location. I actually go 10 miles out of my way to go to another Wendy's read more

Before Covid they were not on top of things but would do if you're in a rush. Terrible wait times. Now they're just plain horrible. I live nearby in Centerville but I drive pass this Wendy's and go to the Kettering location because it's that bad. No matter what the order is always incorrect and or cold. It's as if they put whatever they can reach first in your bag and send you on your way. If you must go here, do not pull off without checking your food. read more

They need to know that when someone orders Fresh Dropped FRIES, it doesn't mean refrying what's under the heat lamp. Patrons can tell. STOP DOING THIS! read more

SLOW. Always long lines and they usually mess up the order. Ownership clearly has no pride.

Go in. The orders are always wrong through the drive thru. Even if I'm running late, I'll go in to order and take it to my car. Otherwise...you'll order no something and end up with extra of that something. Fun. Exciting. Meh. read more

Far and away the slowest fast food restaurant in the entire Dayton area. Drive-thru, inside, doesn't matter. If you go during the lunch hour expect to wait 20-30 minutes or more to order and receive food. Mediocre food, stale bread. read more

Slow. Ordered chili got baked potato. Went back for chili got chili with no meat. Fries cold & thrown in the bag. Will never come here again. read more

Super rude employees!!! I asked for one simple thing and they complained about being slow and while working with them they completely ignored me. Super slow! One time I waited 45 minutes for food that was cold. read more