We went 15 minutes before closing and were shown the absolute best service. The employees conversed with us, didn't skip a beat on our order, and wished us a safe/warm night. We WILL be returning!!! read more

Service here is the worst 20 minutes in the drive thru is truly ridiculous. I had stopped coming here. Guess I'll be not coming back.

Food was fine, nothing special or offensive. The drive-through service was horribly rude. I got a door slammed in my face for asking a simple question. I know they're probably underpaid and understaffed, but if you're working in customer service you should be a bit more reasonable. read more

Good food. Fast service. Convenient location. Love their burgers, fries and especially their Frosty's.

Never go here late night, I pulled up and got greeted with a "what do you want" after sitting there in silence for about 5 minutes, asked for a Dave's double combo with a coke " I ain't got coke".... I pulled off to go calm down for a second I've just got off work and I don't have time for attitudes. I pull back around after considering maybe she was just having a bad day, after waiting in silence again the lady finally says something and she's eating, I order again it goes quiet... "what did you say you wanted" SHE WAS EATING WHILE "TAKING MY ORDER AND NEVER ACTUALLY PUTTING IT IN" so I had to order a THIRD time when she was actually listening. I get 2 combo orders and 2 cookies " I only have Fanta " I say " ok I'll take Fanta" she goes " what kind" and at this point I feel like I'm doing her job for her, but nevertheless I finally get to the window. She gives me my sodas and I'm waiting for my food, I get my food I ordered 2 large meals, I received medium fries and no cookies, I tell her I need my cookies and she leaves and comes back " I don't know what happened to the cookies he just made them I have chocolate chip" so I guess cookies just disappear now, she gave me the cookies and they feel like they just came out a refrigerator.... I would rather eat my left foot than to have to deal with that store again. I'm all for marijuana but pulling up to some worker getting blasted is a little crazy as well. read more

Every time I come to this store my order is messed up, and I'm sick of it. I love Wendy's but I'm disgusted with the service at this store. Today they ran out of chicken and didn't inform anyone. They excepted the order then gave me something totally different and the presentation was horrible and on top of everything. I asked for BBQ sauce and paid for an extra one, and they gave me a mystery sauce and another I didn't order, and I broke out in hives. UGGGGGGGHHHHHHHHH I'm so pissed off!!! read more

Got my order wrong Fries were cold and no salt on them No sauce Poor customer service Outdated speaker for drive through, maybe not working right??? read more

Ivy and Imani were great. They made our night :) Everyone was friendly and the space was super clean. We're on a road trip and happily took our break here for good food and exceptional service. read more

Stay away from this poorly run Wendys. Within one month, this went from an efficient, well managed place to a bunch of incompetent, slow, one track mind workers including the manager. We waited 20 minutes in line, and there we only 2 people in front of us. They only concentrated on mobile orders. We left and won't be back. Too many other places to go to eat where incompetence isn't an issue. read more

Never has frostys or so they claim they probably don't feel like making it cause it means they gotta clean the damn machine again

Went thru the drive thru at the Brookhaven Pa location. Repeated my order 4 freakin times. They got it wrong!! Ugh

Ordered through door dash. Ordered a triple with large fries I think I got more ketchup packs than fries. read more

Wendy's - So I ordered a triple with large fries on door dash and here's my large fry. Looks like my delivery driver likes fries as well. - Fast Food Near Me - Brookhaven, Pennsylvania

Went to drive thru ask Dave's double with cheese with no let no pickles no bun. Lady at drive thru gave me a fork no knife . I kindly ask for a knife she asking why I need a knife. Well let's think if I got no bun how the hell am I going to cut the burger with a fork. Also I only got cheese onions on the burger . No ketchup mayo and tomato. Horrible Wendy's it's amazing it's still open . Very disappointed. Never again! read more

Food is what it is. service is at the speed of snail. Wasted hole lunch break waiting for my meal. no crowd but drive through full guess that's why I am the only one in here read more

Just awful. The restrooms were filthy and nearly un-usable. Food was dreck. Not goin' back. read more

This more applies to dining in, as the food is very good quality for fast-food. THE FLOORS are coated in grease. I'm literally sliding all over the place! Something has to be done about this. A simple mop job isn't going to solve this, it will just spread it around. They need some professional help, one of those circular floor scrubbers would work. Just try not to let me down guys. People notice these things. read more

I have called atleast 20 times and no one answers(for real for real!!)I AM STILL WAITING FOR THE MANAGER TO CALL ME BACK!! My order last night from the drive thru was completely messed up (9/17/21). I waited over 20min. in the drive thru and did not get a receipt. I called in before trying to return and a "manager" got on the phone , took my name and number and was Supposed to promptly return the call. NEVER DID!! I have tried numerous times throughout today to call the store and NOONE answers.. ever!! Still waiting for the manager to return my call.. completely disrespectful and unprofessional- 0 starts and I still want someone to call me back! read more

I'm not the type of guy to complain but this is by far the worst Wendy's I have ever been to. When I got my food shit was ass. All my shit was dumped in the bag and not in the containers. get your shit together. read more

I really wish I had taken the previous reviews to heart. I was duped into going here, by my mom that loves her some Wendy's. I had a feeling that the wait would be long, as it was 3 in the afternoon and the drive thru window was wrapped around. I went inside and there were only 2 people ahead of me. Okay, no worries, this will go fast. I was DEAD WRONG. The cashier was extremely pleasant and there was another employee off the clock standing next to the line apologizing to us all for the wait. I saw the manager multiple times, but she didn't seem to think the MULTIPLE people waiting 20 plus minutes for food was important. Somehow people behind me got their food first, and when I did get my food, items were missing. So disappointing because the cashier was wonderful and the food was good - well, the food that was right anyway. When I ask for NOTHING on a sandwich accept the meat, I don't expect there to be cheese and condiments on it. Oh well, ya live, ya spend a day waiting for "fast" food and you never go back. read more

absolutely the worst service and food I have ever had from a Wendy's the older lady was so rude didn't ask what size meal I wanted then wanted to give me shit like it was my fault never going back. The inside also a total mess so dirty especially where you get your drinks. The Wendy's in Ridley on Stewart ave priceless the nicest people and cleanest around they should give lessons to the other stores read more

This place was absolutely filthy! They couldn't get order right then no ketchup containers near the ketchup so asked cashier and she said I'll send someone over! Never did! There we're knats swarming condiment area! No coke in either machine!!! Had some woman tap my shoulder for $1.00. Then my 4 year old unfortunately had to use restroom and that was disgusting! Could not eat because lost appetite after thinking of it is this dirty in front how bad is it in back! Never go back there AGAIN! read more

So I come through drive through to order two separate orders, one for me and a friend. Reasons being we don't want to have to pay with just one of our cards. Noticing there was one car ahead of me, it took about 3 minutes for them to answer the intercom. I ask the lady who answers asking for 2 separate orders. I heard somone in the background say no and start laughing. Then the lady tells me they are backed up and can not do separate orders. I'm quite frustrated knowing there was one car waiting at the window, so I come inside and see two people standing in line. It takes about 10 minutes for them to finally ring me up for them to forget my frosty when I get the rest of my food. Not a pleasant experience to say the least. read more

Normally I wouldn't bother going to a fast food joint, let alone spending the time to write a review for one... but the other day three of us stopped into this Wendy's for a quick bite to eat on our way to visit a family member in the hospital. Our stress level was high, and we were in an area that didn't look very promising so we figured Wendy's would be at least consistent with all the other Wendy's in the world (which didn't leave us expecting much). We were sort of blown away. The parking lot was clean, swept, and even the exterior of the windows were clean. We walked in and the interior was beautiful- instead of junky chairs and nasty carpet, they had nice furniture, laminate wood floors, a fireplace, and wall-mounted tv. The staff was clean, friendly, courteous, and on-point (which, let's face it, is rarely the case in fast food). Our food was... well, it was Wendy's. But, it came out AS WE ORDERED IT, and in a timely fashion, so as far as fast food joints go, it was about as good as it gets. Kudos to the owner and/or manager and staff who have this place looking and running great. I've never been in a drive-through type place that was this nice, and I certainly didn't expect it. read more

This was absolutely horrible when I went in this restaurant. The workers behavior was absolutely a night mare. They were screaming back and forth and at one point one of them used the "f" word against homosexuals right in front of bunch of customers. I was appalled by the behavior they showed and later email their big boss about the situation. NEVER GO TO THIS LOCATION!!!!!! read more