I used to eat at this location several years ago and during that period the food there was good. I decided to stop by recently to buy some spicy chicken nuggets. Unfortunately, the nuggets were served cold. They were also smaller and I did not taste any spice. The person who took my order was very pleasant though. Not sure if I would visit again since there are other options available in the area. read more

Wendy's - 4-p 4 PC. Spicy Chicken Nuggets - Fast Food Near Me - Bronx, New York

Love Wendy's. I eat days single everyday. I tried the baconator didn't like it to much. The days single is a good cost. read more

I dined in there for a few but I didn't like how messy it was. The seating area didn't remind of the Freshpond Road location but this one has spills and holes in some of the seats. I also didn't like the fact that the fries weren't fried enough and didn't have any salt. I did like that they put light cheese like I asked and they make my wrap bulky! Lots of chicken which is great because in certain locations it's all messy and comes apart because of the lack of chicken or just not caring about presentation. read more

Wendy's - Grilled Chicken Wrap, small French Fries. 4 piece regular nuggets - Fast Food Near Me - Bronx, New York

Would love to give NO STARS. Pulled up To the drive through at 6pm and was told that no cars were allowed. Came inside and waited for 40 mins to be serviced . For cars to then be at the drive though. A supervisor or manager spoke through the loud speaker and the staff indicated everything was okay, it wasn't. The store was freezing , wait times more than 30 mins with 1 register open. read more

worst delivery ever. takes forever for order to be ready. won't give you a straw. just straight trash

Allí hoy was the "new" imitation ice cream. Not very good, but I have to remember this is Wendy's.

I made an order and they never made it for me. I never got my money back either. Workers started ignoring me, despite me constantly showing my receipt. I'm very disappointed. Never going again. read more

If I could leave 0 zero stars I would. Absolutely unprofessional establishment. Driver through..a mess. Uber Eats for this location is a 100% guaranteed to give you the wrong order. This is the 4th time I've ordered from here and received a completely different order. Even when they get my food order "right" they get the drink wrong and/or never provide sauces. read more

First off let me start by saying the disgrace in this place !!!!!! Horrible management. The place was a mess and the drink machines are always out. Crazy that you have to wait 30 mins for cold fast food. The audacity of this place. read more

If you told me these people were movie extras I'd believe you w/o hesitation! The person on the register walks away after each order doesn't return for 5mins. Looks like there's no mature manager on staff. The dining area is typically trashed; that's a separate ordeal. read more

Wendy's - Dining area. - Fast Food Near Me - Bronx, New York

Owner of this establishment outta be ashamed!! How can you allow some of the things that go on in here?! First of all you walk in this place and it's a complete mess. Nobody cares about cleaning the place. I get that the customers are to blame for trashing the place, but still all these years and still it's the same thing. You have like 10 workers behind the counter and none are appointed to clean up the floor to where it's decent. Make no mistake Wendy's gets flooded with customers just like McDonald's but they seem to have a formula that works... Wendy's have fallen way behind in that department especially this location. Workers slacking on the phone also. No enthusiasm about that job must be a nightmare to work there. read more

they need to shut this place down I Oder two times and not one time did I get any barbecue sauce that I had to pay for and this place is just disgusting read more

Horrible service, had to wait for 30 minutes to get my food. Dirty facility and burned seats. The restaurant was crowded of people waiting for the food. The burger was old and disgusting. Missing key items like tomatoes and cheese. I would never go there again read more

I placed a mobile order for drive through pick up today at 2:30pm. I drove to the restaurant ( from across the bronx) to find that the drive through was packed. I got out of my car to go inside to retrieve my order only to find that my order wasn't even close to ready. This restaurant has a habit of making in person and mobile order customers wait while they complete delivery orders. That is unacceptable. I waited an hour to receive my food. When I voiced my discontent to the Manager he basically told me I would have to wait and they are crowded so there is nothing he can do. I have worked in customer service for over 10 years ( retail and fast food) and I know that this is not the way to treat a customer. I have already filed a complaint and I will be following up with the corporate office. Do Better!!!!! read more

If you want to wait 40+ minutes for your food, this is the place. The drive thru is just as bad. You sit 20 minutes before getting to the speaker. At the speaker you sit for almost another 10 minutes before anyone takes your order. Then an additional 20 minutes before you actually get your food. Just so that your order is wrong. Every single time. This place is ridiculous. It's always something you have to deal with here. read more

The workers are slow. Too busy talking with each other instead of preparing customers orders. The restaurant is dirty. Trash is overflowing. Garbage on the floor. Just ughhhh. read more

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Service and sanitation are terrible. They are out of coffee and ketchup at 5 PM. Employee opened the bathroom door for me still having service gloves on. He went through the whole pile of keys to find the right one. I bet you he didn't change his gloves when returning to work because when I came out of the bathroom, I saw him set down his tray of food and then removed his gloves. read more

the food here tastes good but this specific wendys literally takes forever. it is so slow, i waited in the drive thru for like 45 for just 2 chilis. i think its just this wendys that does this. read more

WENDY'S. Every time I order from Wendys thru "Doordash," it's botched up, constantly. Wendy's on, Westchester Ave and Unionport road, either sends it short of an item or it's wrong. seems like they hire young kids with no or poor supervision. DOORDASH: hires delivery boys or men who don't speak english, therefore, there is no communication, they botch up the delivery by bring the wrong order to the wrong address, and when u call them, (you have a better chance on calling the city Mayor) you will have to wait 2 to 3 business days for your refund when they already took the money, that quick out of your account, and then they post it, already delivered. Then when you call the dasher, they don't answer. You call "Wendy's" they too don't answer. HIGHWAY ROBBERY. And remember, you tipped them. YOUR BEST BET: DON'T CALL "DOORDASH," go to Wendys yourself and make sure u check the orders before you leave. read more

Nobody wants to do their job here,one guy at the register is actually a decent person but all the other hate their lives and can't be bothered by anything read more

Food was trash. They get everything wrong and everything looks like it's been sitting for a while. Definitely might be just this location.

Bad service, young adults were on their phones and did not greet customers. The drive thru service basically stopped because there was a long line and cars were not moving. read more

Wendy's Restaurants is another one of my favorite Fast Food joints I love to go to. Best thing about Wendy's is that the food doesn't taste like fast food! Wendy's menu from their burgers to the Spicy Chicken Sandwich (my personal favorite), to the Chili and the freshly cut fries - all the food is extremely tasty! Now the Wendy's on Westchester & Unionport Rd. is clean and serve up some great food. But having only two registers the lines can get a little long but the staff is polite and they really do try to please their customers. Based on my experience - ALL Wendy's have great food and service - but this one does go a little bit more above and beyond the call of duty to provide great service and food! read more

Wendy's - Fast Food Near Me - Bronx, New York

We rushed to the drive through at 10:00 am on Saturday June 20th at the Westchester Ave location Ayoung lady asked us what would we like. We proceeded to order and she rudely told us no biscuits no frostychino and no lemonade but what topped it for us was the statement "I said what I said" when we were trying to understand what she had available what she didn't. employees being rude and impatient to the customers is unacceptable. I hope she gets this review and thinks twice when it comes to picking a profession. We canceled our order and will not be going there again. I don't not recommend read more

The staff is friendly but the service is terrible. Everyone is so slow. It's 9:30pm and I'm in the dining area, I waited over 15 minutes to order and I'm continuing to wait for my food. Hopefully it's fresh. read more

Wendy's - Fast Food Near Me - Bronx, New York

Worker named Jose drops cups on the floor and proceeds to pick them up and put them back with the rest of the cups. I asked him if he was going to throw them out? He takes a deep breath, ignores the question and then ask me what I want to order? I told him the order then asked him again. He then proceeds to get irritated and throw out about 20 cups. I told him his behavior is totally unacceptable and that he wouldn't want to be given a cup that was just on the floor. This is in real time at 1:20pm on 4/18. read more

Yes I like the occasional burger from Wendy's... Yes the frosties are yummy.. BUT the service here is some of the worst I ever got. The stupid teenagers behind the counter are horrible. They take their damn time to make your order. The cashier is by far the worst. She always gives attitude and looks like she's forced to be there (it's your job!). One time, she walked away from the counter and we waited 10 minutes before she came back to ring us up. I gotta remember never to come here again because the service is THAT bad. Screw this place. read more

To put it simply these fools get orders wrong all the time. You might as well order incorrectly. You will have a better chance of getting the order you wanted. They don't heat up their food really well. Food is cold 5 minutes after it being served and the people there are extremely unprofessional. If you report that your order was incorrect they make up excuses and don't want to right their wrongs. This Wendy's is trash. Probably one of the worst ones I've come across. read more

What can I say it's fast and easy when you need a burger and fries and s milkshake. read more

Wendy's - Fast Food Near Me - Bronx, New York

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Long line but as to be expected at this time. The young lady at the late night drive thru was very nice I believe her name started with a c, don't quote me. Food was provided promptly when at window and food was fresh as expected. read more

Wendy's is horrible ! I don't understand why the hell it takes them so got damn long to make a simple meal! I've waited over 2 hours for some damn nuggets and fries and a drink and of course it was cold! Wait time is horrible ! Staff is horrible as well! Something needs to be done to fix this it's ridiculous read more

Ok -I am honestly not a fan of fast food but Wendy's has some of the best burgers so it deserves a review We ordered the junior cheese burger deluxe-I ate 2 in one go!!! It is a fast good joint so expect just that .You place your order ,wait a few minutes and pick it up ,and enjoy your food. read more

I love the Wendy's Chain but this location.... this location is literally the worst in my whole area and it happens to the closest to my house. 4 times I have gone to this drive thru and all 4 times there has been an issue. My fiance and I always get the 4 for $4. Literally all the time. 1st time they forgot to give me sauces for my nuggets. Not a huge deal breaker so we didn't complain. 2nd time they forgot one of our fries. We were in a rush because our infant daughter was screaming so we just said forget it. 3rd time with another couple they forgot one of our drinks. 4th AND LAST TIME we bought the 4 for $4 and realize we were given sauces and our drinks WITH NO NUGGETS. I shouldn't have to sit in a drive thru and go through my entire bag and pull out each and every item to make sure your employees are doing their job. I will be sending this same message to corporate because this is ridiculous. And the employees are ALWAYS rude. I have not had not 1 good experience there. read more

Eh to the max. I always had fond memories of this Wendy's as a young lass. Dare I say it was my favorite over the now defunct McDonald's around the corner. However, this was back when you got 5 chicken nuggets for $1 or when the Caesar side salad had bacon bits in them and also cost a $1. Alas, this is why they say you cannot go home again. I have been to this location numerous times within the past year but that is more out of convenience than preference. The food is all right. Typical Wendy's except their fries leave something to be desired. The food is not the problem. It's the customer service. First, they don't have enough cashiers! There are always ALWAYS ridiculous lines because there are only 2 of them. This is a very high traffic area. I feel bad for them...to a point. Usually, mostly the women, display little to no warmth. They usually have terrible attitudes. Like the woman I had today. She was polite enough but I felt that I was an inconvenience. She also forgot my chicken nugget sauce from my 4 for $4 meal. No bueno. My advice? Try to get José. He is so nice and personable. He's also patient. Today was the worst I have ever seen it. They ceilings have 2 major leaks where the line forms and the insides of it are all corroded. There were a lot of side conversations and one poor girl showed up for an interview and they look like they couldn't care less! It was so unprofessional and I felt for the girl. Would you really want to work here?? read more

I placed an order from this restaurant which was supposed to be delivered by 11:40 PM, it is currently 12:07 AM and they haven't even handed the order to the delivery person, since I placed the order they have been "working" on my order and it's over an hour late. The funny thing is that this is not even the first time it happens, I guess it's a common thing with this particular Wendy's. I suggest not ordering from them if you want to have your food on time. Honestly. Don't do it. read more

Staff really need to pay attention to their jobs this is the second time I order from DoorDash and they gave me the wrong fucking order...

As someone who has worked under the owner of this franchise, I have to say well done. Congratulations on the new store model and cheers to continued success. The food is so fresh now that they've reopened. read more

The line was very long they only had 1 cashier open. The manager is present and doesn't seem to have a care in the world. Fast food here is not so fast at all. The staff is unconcerned about the line. I have been waiting to order for 15 minutes read more

Waited over half an hour just to order. NOT including the extra 20 minutes just to get my food. This place is ridiculous

Wendy's it's always Wendy's. It's the service that varies. Tonight, the teenagers behind the counter were conversing with one another while you wait patiently for your food, while trying not to look too annoyed. read more