I've been coming to this place for years and have def noticed an improvement when i came last week. The store is much cleaner than it once was and they lock the bathrooms now so no random people in there. My food was fresh and good and it's close to public transportation. Will continue to come here read more

Justin and Brandon delivered ABOVE AND BEYOND customer service!!! Thank you for the exceptional experience on 7.13.2025 read more

Wendy's - Fast Food Near Me - Bronx, New York

I ordered Wendy's via the Uber app. My order arrived quickly & the food was hot. My complaint is that the meals that I ordered were incorrect. I ordered a spicy asiago chicken sandwich with the works and they sent me a regular chicken sandwich which is substantially less in price than what I ordered. I also ordered a Dave's single cheeseburger but I was given a regular cheeseburger. How sway???? I noticed when you are not present to be an advocate for your food they will just throw anything in the bag which is unfair to the customer. I want my correct order so I'm impatiently on the line with Wendy's customer service waiting for someone to pick up! read more

Wendy's - WRONG SANDWICH! - Fast Food Near Me - Bronx, New York

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Service is bad .. I was told it's my job to make sure all my food is there I went tho the drive through ..got home to find missing items and I ask 3 time no bacon but they still put bacon .. so I had to drive back cuz no one picks up the phone .. very very upset ..I wil not be buy went at all take one bad place to mess it up for everyone (we are not a no Wendy family for as long as I live ....!!!! read more

good country music was on and clean inside. No. Judgements vibes I didn't see anything negative. Parking lot is outside there's a huge sign I don't think you miss out this location. it's hard to find Wendy's' recently. Im glad i stopped by! read more

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cant even order uber eats without your order being wrong . cant contact restaurant . missing items and poor customer service hire people who can read at a basic beginner level tf read more

I've been here just stopping by, nothing too special but I've had worse from fast food places. They got my order right, service was good, the setting isn't great and I chose to eat in my car because it was very busy at the time. read more

As much as I love me some Wendys, I have to say this particular location is a mess. Every time I use the drive thru I am either missing something or the order is wrong. Its frustrating because you get home and realize it and cant go back to fix the problem. They are in such a rush that they don't seem to pay attention. They need at least two people to prep and serve from the drive thru as a quality control strategy. It happens every time. Wendys is the only fast food I eat. read more

This is one of the worst places I went there I went inside and they were rats running around and the food fell on the floor and the girl put it back in the bin to sell it I left she said her manager There said to put it back and sell it anyway and this is the one on to 238th St. and Broadway said not to throw anything away no matter if it hit the floor I find that really sickening read more

This is unacceptable, I'm never going back to them everr, they are just lucky I was far that I couldn't go back. that's all I have to say! read more

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You have to really want Wendy's to come here lol when I tell you the lines are long lol sheesh however if you are a professional like me hahahahaha and order ahead, then you can laugh at everyone else waiting a half hr on line to get some fries. My order is never messed up, no complaints. Also, the employees (in the drive thru) are always pleasant. Team Wendy's for life! read more

Ordered through Uber Eats and you would think they would get the order right. All the breakfast potatoes that were ordered with the combos and separately were missing. Like how does that happen? It's part of the meal. It took forever for the driver to receive the order so you would think it would be correct. Never ordering from this location again whether it's through the Wendy's app or any other food delivery service. This location needs real adult managers to double check behind their employees. read more

It was very slow but usually Wendy's does everything really good. however when I bit into my chicken nugget there was a really hard unknown material in it and I'm not sure what it is but it grossed to me out. read more

Wendy's - Chicken nugget - Fast Food Near Me - Bronx, New York

This store is HORRIBLE. I placed an order thru the app. I received a notice that my order was cancelled. I reached out to the store immediately but got no response. I called the store the next day AND emailed customer care for a refund. It's been days and I STILL have yet to speak to anyone at the store or anyone returning my email. I have yet to get refunded DAYS LATER for my order... read more

Took my dad who's a senior for a coffee and the girls behind the cashier were all disrespectful because he had a mask on and should have received a seniors discount but they staff said no and we're upset because they couldn't hear him through his mask. Rude People. read more

This food is ok but the customers service is horrible not only was the cashier rude today but the manager wasnt any better.

I am stuck with a families meal . when it's only me and my sister . they don't pick up their phone . and their unprofessional . I am not ordering from them again .! read more

Wendy's - the receipt for the restaurant - Fast Food Near Me - Bronx, New York

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This place is dirty. Tables were messy,food on the floor, trash on the tables and the workers are rude. It seems like they were more worried about leaving than satisfying customers.. Also, an employee was arguing across the restaurant with a customer.. Very uncomfortable environment. I will not be going there again! read more

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Not gonna hate on the place and say it's horrible, I go there for lunch with my friends sometimes and it isn't bad. My usual order is a large $5 Biggie bag (Bacon Double Stack, Large fries, Large drink, and a 4-piece nuggets) and it never disappoints. Only pproblem in terms of food is I never get BBQ, but that isn't a problem either because the food is good without the sauce. The only reason this gets a 3 and not a 4 or a 5 is because the staff are rude (One server gave me attitude as if I did something to ruin her day) and the wait time for food sometimes is crazy, even when the shop isn't full. But besides those two problems, I actually don't mind being there. read more

This location is AWFUL. Why can you hear the attitude in the drive thru attendants voice through the speaker? When i finished ordering, she had the nerve (with an attitude of course) to ask if I wanted to donate to something (I could not even hear the name of the cause because I was too busy trying to figure out why she had so much attitude in her throat). NO I DO NOT WISH TO GIVE YOU ANYTHING MORE BECAUSE YOUR COMMUNICATION IS HORRIBLE AT THE MOMENT. This is not a customer friendly place. This lady rolled her eyes as she handed me my change... Now if I was rude, I would totally understand the vibe she was giving off, but I have made it a point to be polite to the people who handle my food. At 3:50pm on 9.15.15, whoever was working the drive thru was miserable with life. I gave her the benefit of the doubt and said maybe she was just having a bad day....until I pulled up to window number two and the next lady had just as much attitude. Miserable employees = unhappy customers. Oh yeah, the food was blah. Ordered two full salads and both orders had half of the chicken missing. FAIL. I WILL NOT be going back to this location. read more

The line was long. Food took way too long to come out, as they only had one cashier available. When I received my order, it was okay. I've had better. No Wi-Fi. WTF? That's a sticking point these days. I know its Wendys where they make everything fresh to order, but believe me, the service really isn't great when I went. They serve breakfast, and are open to 2AM sun-thurs and 3AM fri, sat. read more

Wendy's - 1/2 pound double. #2 - Fast Food Near Me - Bronx, New York

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This my spot! I love Wendy's and this is the closest one to where I live. They never fail me... I remember there was a point where I was here like 3 times a week... Their food is always fresh and service is always polite. Open till 2 am at the drive through, couldn't ask for a better late night run... Wendy's alone speaks for itself, but this wendy's is great! :) Side note - This is not the typical fast food joint that has your food ready as soon as you finish putting in your order. They do make it fresh, so prepare for a 3-5 min wait, depending on what you order. read more

When I think about the food, it's Wendy's. What makes this place stand apart is a great area, ample parking, clean environment inside and out, air conditioning and the highest restaurant inspection rating-A. Expect to wait because service sucks so there is always a line. Which can be interpreted as high customer demand or short staffing during peak times. read more

I'm a Wendy's aficionado and it's really the only fast food place I ever go into. So obviously when I saw the commercial for their new chicken tenders, I knew I had to go try them. So I went. I shouldn't have. Unfortunately, I was NOT impressed. They appeared to be, in my opinion, just ur basic run of the mill chicken tenders. Like the kind u buy from the frozen food aisle at ur local Stop & Shop. Very bland with no type of flavor whatsoever. The menu states that they are "lightly breaded and seasoned with simple ingredients that you can find in your own pantry." I'm assuming by "seasoned with simple ingredients" they mean "seasoned with hope and expectation". As far as their new S'Awesome sauce...yes, that's really what it's called: S'Awesome sauce...that wasn't great either. I'm not even sure what flavor it really was. It's described on their menu as "tangy, sweet, and smoky". It was neither one of those things. The only thing that comes to mind is maybe Thousand Island dressing but spicier. As per their press release, it took them 2 years and lots of tweaking to perfect this sauce. (insert eyeroll here). I won't be buying them again. I'll stick with the tried and true chicken nuggets! read more

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So tonight I was really craving Wendy's and decided to take a walk before it closed, I got there and a nice young lady explained to me and my boyfriend that it was closed but she was allowing us to come in to speak to the manager but she explained that it was better if we ordered from the drive thru but I am currently 9 months pregnant with no car so it seemed a lil dangerous and they were still people in there so I walked in to asked them to please take my order it wasn't that much time after 10pm but 2 not 1 but 2 very rude obnoxious managers one who they all call boo boo an African American women started yelling at me rudely without even listening to me and then some other Indian lady who which was a manager her name is Natasha as well was being very rude and saying I wasn't suppose to order but how am I already in the store you could've explained in a different tone they were still working I didn't understand what was the problem to take one last order I was very disappointed they ended up taking my order but this all could've been avoided and you could've been nicer about it I had the worst customer service ever!!!!!!!!! read more

Just opened up, thier stools are very comfortable and the restaurant is very clean. The service is fast and respectful. I love how the make you feel like home they call your name when your meal is done read more

They didnt give me ANY tacos in my taco salad -_- They didnt give me a spoon for my Frosty or STRAWS.... WHAT KIND OF ESTABLISHMENT IS THIS. Making people pay 11.89 for no god damn essentials to the meal. read more

What Can I say about wendy's? I enjoy coming here and I prefer this place over Mcdonalds or Burger King. I love that they added breakfast and the new additionals to the menu like the chili cheese fries and the shakes.Love this place. read more

Can someone honestly check the employees here. Terrible service, food is terrible, and I'm missing food from my order. I called and the lady was just rude and disrespectful. My receipt said the host was Crystal. My drink taste like someone put soap, my fries are soggy, like wtf. Missing three orders like come on. Someone close this location down. read more

French fries are always cold, car drive is always full, slow, slow, slow, service but other than that is all good.

Ok, it's a Wendy's but I like the service a couple employees give at this location. They are always smiling and prompt with service. The food takes a little long to come out at times but I can't be mad because the food is fresh. We all know what the menu is like so just know that you can't go wrong with this Wendy's. read more

I have been buying Wendy's Strawberry Field salads since they begun serving them seasonally; but I notice that three of them in the Bronx have been skimping on the ingredients. I would like to know if the company is cutting back or if the employees are helping themselves. Either way I'm not spending over six dollars for lettuce! read more

I am always happy with this Wendy's ..orders are always right and food always fresh.. thanks again Mimi

They don't offer the chicken sandwich with the Wendy's 4 for 4 deal, as advertised in the commercials.

I used to love Wendy's especially this location, but I don't know what changed that their service is so bad. Before the employee were very polite now they all look miserable and not well groom. read more

Service sucks here and the wait time is long .... Staff very unorganized and the additude and the staff is unbelievable for a Wendy's establishment the franchise owner really needs to step in and train them for better customer service read more

I asked for no onions and they still put them on when i went back they mad bcuz i conplained. They are very rude all the way up to the manager read more

The sandwiches where cold and the buns where wet and the service sucks big time they need to fox their food i pay for a hot meal and instead i get a cold one read more

HORRIBLE SERVICE !!! Treat Training workers Like Crap . Didnt Feel Welcomed At ALL . Food Is Crapy , another enough drink but toooo much ice . HATED IT!!! read more

i wish i could give 0 stars... it smells so disgusting here, it smells like baby vomit. upon entry, i literally gagged. i could not eat here. its absolutely disgusting. the floors and the tables are gross with trash and left over food. there was an empty barbecue sauce on the table and fries all over the floor. the service is terrible, they can honestly do better. on the other hand, this 4 for 4 about to slap. read more