Food was fast, counter guy was friendly, order was correct. Actually got a fresh triple very good, better than most Wendy's, fries were straight out of the fryer nice and hot! Might have just been good timing but I was super happy. Dining room was clean and functional. read more

honestly the staff are just plain out RUDE!!!! EVERY SINGLE TIME!! I worked at Wendy's in Florence SC 45+ years ago and the owner of that Wendy's would have fired us if were rude to customers. I think it's a prerequisite TO BE RUDE here! Both cars in front of us at drive thru had to park and go back in with their bags that had missing items? How hard is it to put paid for items in a bag?????? Not to mention their food is HUGELY SUBPAR compared to every other Wendy's I have visited. DO BETTER!!!! read more

Every thing went well food Nd service ,was very nice The server were pleasant and helpful

I won't say a lot but I Came here the other day for lunch while I was on the road. Ordered the Grilled chicken wrap and fries. Food came out pretty fast but I will say I think when they made the wrap, it was rushed. It wasn't rolled well and was very loose. I had to pretty much open it up and re roll it so nothing would fall out. But other then that it tasted good. Also the staff was very friendly. I would eat here again. read more

Stopped in here because it was inside the Pilot and I was starving. They look short staffed and ordering and getting your order took forever. I got a Dave's single and small fries and it felt like an eternity. There was no ketchup to be found. read more

Wendy's - the counter and menus of a fast food restaurant - Burgers Near Me - Bishopville, South Carolina

If you read this and the other reviews before you arrive - don't walk away - RUN! Not only are the employees horrid human beings with an I don't give a f@ck attitude towards every customer, their food is even worse. Wendy's is a chain restaurant so it seems almost impossible to completely screw up their menu items. But this location wins the award for "worst Wendy's franchise in SC". Let's get realistic here, cold fries are just crappy service, but completely re-engineering the food to reduce the amount sold for the same price is genius to the ignorant but theft to the intelligent. Shame on these owners for condoning this behavior. It's apparent from the reviews it has been going on for years with no efforts to improve the service. I am sorry I didn't read the previous reviews before my visit but definitely will not make the mistake of stopping here again. read more

Wendy's - This is the picture of the Baconator on a poster next to the register. NOTHING like what we received. - Burgers Near Me - Bishopville, South Carolina

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Don't waste your money here. I order a small chili and this is what I got. The chili that was in the cup was gross! They should have just told me they were out of chili. read more

Wendy's - Small Chili - Burgers Near Me - Bishopville, South Carolina

Pretty good for a Wendy's that exists only because there's an Interstate running through here and I needed something to eat. I still like Wendy's compared to the other fast food chains. You kids wouldn't remember Dave Thomas or "Where's the Beef?" from the 80s. Anyway, it was a decent enough experience. A gal was being trained to run the register and she had some troubles, but we were all new once and so I don't mind that. She did okay. My two Junior Cheeseburger Deluxes (hold the pickles) were fine and the bottle of water was cold. It's all good here at Wendy's in Bishopville off I-20. read more

Wendy's - two trucks parked in front of a restaurant - Burgers Near Me - Bishopville, South Carolina

Stopped in for a light snack/ lunch while travelling. It's attached to a gas station along with a Baskin-Robbins. Parking is easy in a big lot to the side, but you'll need to cross the lane for the drive through. Inside is typical Wendy's design. It seemed clean. There were two occupied tables, as well as a couple cars in the drive through. We walked to the counter in the rear and waited behind the one previous customer asking for a sauce. The counter person was walking around looking for it. For three minutes. Without acknowledging us. While three other employees walked past us five times. By now there were two other groups behind us, and one asked if we had ordered and were waiting on food. Eventually, the manager walked over and took our order. All the food was lukewarm at best. The fries had been sitting for some time and were tough with almost no salt. The burger buns were going stale. The remainder were as would be expected, except the temperature. We will explore the several other lunch options if we come through this exit again. read more

Went through drive thru. Excellent customer service. Food taste fresh too. Service was quick, polite and patient.

This has to be the dumbest people in bishopville. I waited at drive through a few minutes. No one ever took my order so I drove up to the window. Finally two women came in to view. They appeared to be arguing about who was going to go to the window. The pregnant one finally came over open the window and just looked at me with her lip snarled. I asked her if she was OK. She said something like I ah ite. Never again read more

Co-located with a DQ in the Wilco/Hess travel plaza, this Wendy's is a semi-regular stop during my travels between Atlanta and the NC coast. Since I have Celiac disease, Wendy's is one of the only fast food restaurants where I can safely dine. Thankfully, I enjoy their chili. The problem with this location isn't the food - generally, it's quite good - but the service. Even during off peak hours, wait times just to place an order can exceed ten minutes. That's definitely not "fast food." I've noticed a decline in the service recently. I remember a time when my friend's order of fries was going to take an extra five minutes. We were dining in, and a helpful staffer offered to bring them directly to our table when they were done. She did, and it was a really nice touch not often seen these days. Hope they get back to that level of service in the future. read more

I was skeptical to try this Wendy's after seeing all of the bad reviews but we are on a road trip and it was getting late so we decided to stop and give it a try. It's Friday night so they were busy but the employees were nice and you could see they were working hard to keep up with their traffic. My grilled chicken caesar was on point with fresh lettuce, warm and juicy grilled chicken, and the perfect amount of cheese. My daughters nuggets and fries were fresh and hot as well. Very happy we didn't trust the other reviews, thanks for the awesome service! read more

I don't like fast food. Hubs and I were on the road and most places were closed. I didn't have any sandwiches made, so we stopped by. I had a bacon cheeseburger and fries and they were both ok. My husband went in because we were in an RV and there was one other customer in there. We asked for 3 additional burgers and were only charged for and given one. If times were different we would have gone back in, but we made do. read more

Traveling to Myrtle Beach and needed a quick meal so we stopped at the Wendy's. We almost didn't stop due to the bad reviews. The service was fast and friendly. The fries were hot. Coke was cold. We did not go inside. Tip: The drive thru is a bit tricky. When pull in it's on the left side of the building not the right. read more

I'm not a huge fan of Wendy's in the first place, this place confirms my distaste for the franchise. There were 5 people in front of us at 1PM. We finally placed our order at 1:30. We didn't get our food until 1:45. Not a single car came through the drive thru. My wife was inside and I sat outside with the kids. Don't go here. Save some time off the trip and go somewhere else. This place will waste your time!!! Save yourself from even further disappointment. read more

Very good customer service, upon pulling up to the drive thru the employee was friendly, and patient. The food was FRESH and the fries weren't overly salted. My burger way perfectly made and my sisters chicken sandwich's were crispy and juicy..We were extremely satisfied. I would recommend!! Thank me later read more

My family stopped in here on the way to myrtle beach. The line got up to 11 people at one cash register. I know that for sure because the girl at the register kept yelling to her coworkers the amount of people in line into the ordering customers face. Another worker walked up to the other register, so we assumed we could order from her. When we got up there, she, Delores, did not even acknowledge us. It was absolutely appalling. Because she did not initially respond to our order, my mother kindly said "oh are you taking orders?" She said "can you repeat that? whatchu won't". This Wendy's location is a disgrace to the entire Wendy's corporation. There was no hospitality, kindness, or efficiency. Whoever the owner/manager of this specific franchise is should be absolutely ashamed. read more

Stopped here on my way through South Carolina. The person taking orders at the drive-through wasn't as friendly as I would hope but the lady at the window who gave me my food was nice enough. The fries and nuggets that I got were hot but my burger was really cold. I'm not sure if they made it for an order 30 minutes prior and wound up giving it to me or what but it wasn't even luke warm. Considering it took a while to get my food I was expecting everything to be hot. Very disappointed that the burger wasn't. Overall service could definitely be better/friendlier and their food could be more consistent. read more

Nobody reads reviews before stopping for gas and getting fast food. I can't imagine this Wendy's would survive otherwise. Complete disorganization, painfully slow, and lackadaisical. To be honest, if time weren't my enemy, I might have enjoyed the comedy behind the counter. Watching the crew trying to work together as a team was like watching barnyard critters trying to fix a broken watch. I think the franchisee or corporate would do well to give this place a surprise visit. On second thought, they could give a two week notice and it probably wouldn't matter. Forgot. I left after standing in line for 15 minutes without ordering with many still ahead of me. read more

Slow, unprepared, inattentive, disinterested in the customers, dirty, and more attitude than any customer should have the deal with. Wendy's corporate should spend time looking into this slack location off interstate 20. Dave Thomas is turning over in his grave. Lose all the staff, take a power washer to the inside and PAY ATTE to the customers! read more

Dirty bathrooms, trash overflowing near gas pumps, lousy service inside, and neither restaurant was open for breakfast. Stop elsewhere for food and gas. read more

Rotten lettuce and horrible service. They are not professional or helpful in any way. read more

Wendy's - Rotten lettuce! - Burgers Near Me - Bishopville, South Carolina

This place is by far the worst Wendy's I have ever been to in my entire life. This is the complete opposite of fast food. Prepare to wait if you have to come here. I would not come back to this place even if the zombie apocalypse force me into a building. The staff here is so slow that it is almost embarrassing. It's like they don't even care, while we were waiting in line they got three orders wrong in front of us. This is got to be the worst excuse for a Wendy's in the entire world. The employees would rather play on their phone run around and goof off then help the customers and this franchise should be absolutely embarrassed by their nonsense. I am going to stress that no one come to this Wendy's because you will just be upset as I was. read more

This is by far the slowest and rudest Wendy's ever. We waited for 40 minutes to get 2 burgers and 2 drinks that we made ourselves. I sit there and watch the so call manager get frustrated with me because I wanted to know what was taking so long. I will never stop here again. read more

Ummm........ Use drive thru. That way you won't see the employees trying to keep the flys out their faces. Dine in is way too slow.

HORRIBLE!!!!!!!! Everything from the staff, to the food, to the wait time! We got NOTHING we ordered. The manager "forgot" to order cheese (how in the hell do you do that at FAST FOOD place?!) I will never eat here again and I highly advise against anyone else eating here. Id rather eat dinner at the dq next door. That's really saying something! This place needs to get it together! New management is needed ASAP. read more

Food was good and hot. Wait time to order was ridiculous. Interestingly enough, there is a review from 18 months ago saying the same thing. Looks like the issue is systemic; too bad. The manager doesn't know how to manager her staff in a way which would keep things moving. read more

wendys is second to Hardees and at this location it is clean, good service with a DQ next door, great gas prices. read more

Wendy's - A triple decker cheese baconator!! - Burgers Near Me - Bishopville, South Carolina

$30 for 4 sandwiches & drinks. No fries or salads available, and all the trash cans were covered to prevent people from using them. Very disappointing. read more

This Wendy's is a mixed bag for sure. The service inside is generally lacking ( drive thru is usually ok, but not stellar ) . I stop by usually around 5 or so and really wonder if maybe there are some people leaving and some coming that could be the cause of this. At any rate, it's not unusual to have your order take upwards of ten minutes or so before you receive it. Not special or crazy orders, just a number one with cheese large. The last time I went ( 2 days ago ) I ordered just a number 1 with cheese and mayo only. My partner ordered a baked potato with sour cream and chives. Both to go. Nothing else. Our order was taken by a young lady who did not seem to want to greet us ( really just formality to let you know she is ready to take your order ) but rather stared at us with a half dead look until we approached her to order ( she had just helped someone and I like to be queued that I am next so the person waiting on me can finish what she/ he needs to from the prior order ) I know taking my burger order is not what you likely expected to be doing with your life, but here we are. I am enthusiastically prepared to order a delicious Wendy's single and I expect at least some feigned excitement on the servers part that I'm wanting to do just that. She took our order and then set about doing what is needed to assemble the order. Only one other person appeared to be in front of us when we approached, but after seeing her assemble several orders and shouting out the contents of said orders to the dining room; it became apparent that she had taken quite a few prior to us entering the building. As each person appeared and took their order away ( this was maybe 5 or 6 orders over a 10 min period) my hopes of getting mine next waned. I finally heard my single w/ cheese and mayo (only ) belted out. I retrieved my order and hoped my partners was ready as well (they were on the same ticket ). Sadly it was not. It took some 10 minutes more before it was ready ( we were not told why it was not or how long it would take ) . We sat in the dining room sipping on our frozen Coke purchased from the attached gas station. I ate my burger there while waiting. As per every burger I order with mayo and cheese only, there was an over enthusiastic dollop of mayo on it. I have never understood this and in the past have ordered light mayo, only to receive more than even was on this overly mayo'd burger. I just hope for the best and scrape off the excess into a napkin. Anyhow, we finally received his potato and left. The food quality was good ( excess mayo forgiven ) but between the server who seems to really want to be somewhere else, the kitchen staff who hung over a half wall between the front and back line ( rolling their eyes when a new order appeared on the screen ) and the general lack of speedy service, I think it'll be a while before I stop at this location again. read more

Showed up and had to wait 8 minutes while 4 people finished their conversation before i could order. When she stepped up she asked "what do you want". Before i even finished my order she paused and had someone start making her friend free food who was standing behind me. After i got my food fixed, (since they messed up a chili and sandwhich order) i sat and ate in the lobby with no tray since "they were all dirty". Flies everywhere and the workers sat there cursing about how they had a bus and two schools to make sandwiches for loud enough for the whole lobby to hear. Every member of this wendys needs to undergo remedial training and i would say atleast three need to be fired. read more

Screwed my order up seven ways from Sunday fixed it smile the entire time could not have had a better screwed up customer service situation I didn't get the girls name but she needs a raise read more

Horrible experience! Long line of people waiting to be waited on. At least 5 employees laughing & talking to each other. Apparently no manager on duty or if he/she was there they need to be replaced. Employee preparing food yelled at cashier & said "we need someone upfront. You got a line but take your time". Myself & eight customers left without ordering. It's a shame, this Wendy's is located in Hess Travel Mart & the restrooms & store were very clean! Also if Dairy Queen would serve hamburgers, they would put Wendy's out of business & that's what needs to happen. Just don't hire those Wendy's employees! read more

We were afraid to eat at this Wendy's after reading the terrible reviews. This is a very busy food exit off the interstate. All the fast food chains were packed! As a last resort we went to this Wendy's. It had an equally long line, but with only two registers to take orders it moved rather quickly. Our food order was fast & what we ordered. Food was better than McDonalds, But it's still just fast food, so not great. They did have some healthy options on the menu. The only thing not clean were the tables because they were so busy & no one was servicing the dining area keeping it clean & maintained. read more