Didn't get complete order from them. But what we did get was horrible. Dry & burnt! This is not our usual Wendy's as we are normally fans. Stay away from here , if this is there normal read more

I would give zero stars if I could. I tried it twice and both times my food tasted like it was 3 days old! Avoid this location at all costs!

I wish I read the reviews! The truth is it is much, much worse than can be described. The restaurant is so dirty, and the service was slow. I knew I should have left but figured, "how can you screw up a burger and fries?" With expectations beyond belief! Totally disgusting burger and here is a hint, change the oil to the fryer! If you are thinking about getting a colon cleanse, come to this Wendy's. Otherwise avoid this place like the plague! read more

How you have people sitting in line for over 30 mins, take one order at a time and letting one car go and then waiting 3-5 mins to take the next order and then you just close 15 mins early is beyond me. Clearly this Wendy's sucks but i was starving and really wanted food but as soon as i got up to the window, i got the "we closed" memo from the drive thru. One of the workers outside said "oh the manager said that was the last order. We're done" Do yourselves a favor and have sleep for dinner b/c Wendy's isn't a option either. read more

Food was great I recommend chicken nuggets and chicken sandwiches with fries they are delicious with the bbc sauce. Also the workers were wearing Nike ski mask on there head and are a little rude. Food was quick and delicious read more

I don't know why I even go here thinking anything would change. They must get this food the day it's supposed to expire and serve it. The bread is hard the meat is not fresh the fries are cold. I want every penny back I've spent with them. Yuck!! read more

Horrible front end customer service as the employee proceeded to argue with me over the intercom system as I'm telling him my order. To keep the peace, I drove away next door to Chick-fil-A. read more

Tried this location twice. First time food was cold and made incorrectly. Second time I got sick for 3 days. Do yourself a favor. Avoid. read more

I got to Wendy's at 11:30 as they were one of the only places that were open late night. They had everybody sit in the drive thru waiting just for 12 to get to the window and the drive thru play an automated message saying that they were closed. That's absolutely ridiculous and terrible customer service. I hope y'all shut down. If I could give zero stars I would. read more

They don't cook the fries thoroughly. They gave me fries that were still frozen..... went back & Told them... they didn't apologize or anything at all ... jus walked away from the window & left us hanging.. came back & jus said "well we can't take those fries back, you just want new fries or ??"" Like.... the customer service is terrible. read more

Wendy's - Same thing - Fast Food Near Me - Atlanta, Georgia

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Burgers & fries. That's all!! How can you literally mess that up? Idk who they have working in there... but I've only came here twice now and each time the fries are always hard, and crunchy?? My simple double stack the hard as hell too.... WHY do yall continue to use old stale food? And still took it upon yourself to put it inside my bag... read more

This Wendy's location is the worst. I ordered a chicken sandwich and bacon double stack today. Bacon double Stack came with no bacon and the chicken sandwich was old and had holes in the wrapping like it had been tossed and thrown everywhere. If I would've checked before pulling off I would've went back. Never coming back to this location. Have some integrity about how you fix the food and how you serve it to others. read more

Wendy's - Old chicken sandwich - Fast Food Near Me - Atlanta, Georgia

30 minutes to get through THREE CARS at 9pm on a Monday evening. Normally I leave after 5 minutes, but wanted to see just how long they would take tonight. All that for burnt food read more

Absolutely the WORST Wendy's location I've ever been to. We have lived in Sandy Springs going on two years and I have come to this location at least 5 times and the service is ALWAYS poor and the teenagers that work in the evenings don't prepare the food properly and have the worst attitudes. I ordered a 4 for $4. My jr bacon cheese burger had one small "strip" of lettuce. My fries were old and tasted like they were dipped back in the grease and fried again. Will definitely not be returning to this location at all. If I could give this location -5 stars I would. Management need to clean house and make some changes. This is ridiculous. read more

Wendy's - The "lettuce" that was put on my burger - Fast Food Near Me - Atlanta, Georgia

I went here last night. This was my second visit in 6 months. I was hoping they'd have gotten better but no. The reviews saying the orders are wrong, they suck are accurate. The first time I visited, I ordered a Dave's single. Which is a burger. I got home & found what I think was a flat, breaded chicken patty smothered in some kind of sauce. Nowhere near what I ordered. We went last night & had a coupon so I figured we'd try again. We checked the order before leaving this time. We had a bacon jalapeno cheeseburger & a Dave's double. Both combos. They gave us both our sandwiches & then I assumed we'd get the drinks. They didn't give them to me until I asked & then she looked around just picking up the cups like hm I think this looks like it. Nobody had masks on. One girl had it on her ears but not her face. They didn't give me a receipt. Probably so I couldn't do the survey but I didn't realize it until I got home to do the survey. So I grab the bag & drinks & pull up a little so the car behind me can get their stuff while I checked mine. Bacon jalapeno had one jalapeno. No bacon in sight. Dave's double had a measly piece of lettuce that covered 1/3 the sandwich & no onion, no tomato. I pulled back up & they seemed annoyed I wanted my order fixed & said we'd get fresh everything. The girl who fixed it said oh we don't have tomatoes. That's why you don't have any.... Yet nobody thought to mention that when I ordered a sandwich with tomato? And she was surprised I ordered the sandwich with all of the toppings. They gave us back the order ensuring us the fries were new too. Except they were lukewarm so pretty sure they weren't. Learned my lesson. Never going back. Don't waste your time here. Next time I want fast food, I'll go to chick fil a or five guys for a burger. read more

I came at nighttime and the staff was highly attentive and my food was hot and fresh.

Worst Wendy's I've ever been to in my entire life. Not even exaggerating. The people here are the most disrespectful people I have ever come into contact with. I AM NOT SUPRISED THESE PEOPLE WORK AT WENDYS. If zero stars was an option I would SMASH that button. I was told to "Drive my Stupid ass around" after I was very nice to the original employee taking my order. Then they proceeded to forget half of my order until I let them know. And on top of that, the girl who took my order was VERY persistent on what kind of sauce I needed, then they proceeded to not even include the sauce in the bag until I had to ask again. Never coming back. Everyone should be fired. Y'all need to start from scratch at this point because you can't come back from that. read more

Wendy's - SOOOO Appetizing! This Wendy's sucks. Seriously!!!! NEVER GO HERE - Fast Food Near Me - Atlanta, Georgia

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Wendy's is a good fast food restaurant.... but the last 3 times I've been to this location I've been disappointed, annoyed and disgusted. This location is newly built and they way it looks doesn't represent its customer service nor quality of food. Over wasting my money here I can't even get a full piece of lettuce. Please do better now I have to go all the way out to perimeter. read more

Wendy's - Fast Food Near Me - Atlanta, Georgia

Gotten my order wrong multiple times and now short me on my large fry! I've came here a couple times because I live across the street but it's not worth the convenience for me. Won't be coming back read more

This Wendy's is by far the worst one I've been to. I ordered the combo meal #1 double with a potato with sour cream chives and I got one patty, no chives and the meat was as black as a hockey puck......I wouldn't recommend this crap hole to my worst enemy. read more

We ordered in the drive thru today around 2:20 pm. I asked for fries with no salt and received 3 fries with salt. So we get to the window the guy doesn't acknowledge us at all at any time. Then I received 3 fries with salt. So I told the guy and he's arguing with me over these fries. The manager is hidden behind a wall arguing as well telling me all their fries already come salted. Craziest thing I've ever heard. This location is ghetto and it's sad. I will never spend my money here again. The service is trash read more

Ordered 2 large pretzel bacon pub chicken sandwiches combos with no bacon. Food came out within 15 minutes which is usual for Wendy's. The burgers still had bacon on them as well as the fries weren't fresh as Wendy's typically sells them. This was my first time trying the combo and I wasn't impressed. Im not sure what sauce is in this sandwich but it's a hard pass for me. It's giving garlic aioli and mayo like I'm not sure what they were aiming for but sure. It'll work for somebody but just not me. I'll just stick to ordering fries. Customer was ok. read more

when my wife and I went in we were greeted by Mo and her beautiful smile and beautiful personality. We placed our order looking upon a clean kitchen and a 100% health score. we proceeded to sit at any table we wanted as all were clean as were the floors. Our food was probably the best we have ever had-hot, fresh fries, hot sandwiches made with care made by workers with...Gloves on! We WILL be back! read more

I pulled into the drive through just before 11pm and there were two cars in front and admittedly it took a little long but it looked like there were only two people working which makes the wait understandable. The man who took my order genuinely apologized for the wait and asked what I would like with the kindest smile! I placed my order and he clarified any specifications and said he would get it out asap, and it really took him no time to bring it to me and the food was very hot. He gave me extra condiments without my asking and then said that he appreciated my patience and gave me a free frosty, this is by far the best wendy's experience and it was nice to have such a great experience after a long day! read more

Just horrible! Taking multiple orders over the speaker. Gave me the wrong order. Food was served less than room temperature. I'm NEVER going back to this location! read more

Each time I get a breakfast sandwich, I hope that my bread is soft... it's always rock hard!!!!!! read more

Wendy's - an egg and toast sandwich on tin foil - Fast Food Near Me - Atlanta, Georgia

While this Wendy's is literally JUST AS SLOW as it's Chick-fil-a neighbor.. it is always fresh and good! The fries are always hot, the bacon is always crispy and cooked properly! The customer service can be blah.. but I guess that's typical. Overall this is a good Wendy's. read more

Wendy's - Now this is how bacon should look! - Fast Food Near Me - Atlanta, Georgia

I ordered a large pear berry tea with NO ICE. I left the drive through and went to shop at another store. When I tasted the tea it didn't taste good so I went right back to Wendy's and asked if I could exchange it for a different flavor of tea. The lady talking through the drive thru was being very rude. She didn't ask me what kind or size I had before telling me that the tea I requested was "not even the same price".. Which it was the exact same price from what the menu I was reading said. Then she had an attitude about everything saying that it's the same tea that I already had. Which it wasn't because I first ordered pear berry that was made incorrectly & I was requesting to exchange it for the kiwi apple flavor. I was very nice. I'm not sure why she was so rude. We came to the window and saw the lady who was so rude. We asked for a manager & the same lady said that she was the manager. She would not tell us her name. She wasn't wearing a name tag. No one gave me a receipt. No one said hello. No one used any proper manners. No one apologized for the behavior or for the tea being made incorrectly & still served. Furthermore the lady who said she was the manager did not have one single WHOLE tooth in her mouth. I cannot believe Wendy's would hire such a rude person or a person with a whole mouth full of rotten teeth. She was rude to the other workers & yelling at them like dogs. A couple of the other workers were laughing along with the "manager" like it was just hilarious to insult customers and not be polite or considerate of others. The manager walked away from the window and then looked at us and asked why we were still Waiting. (We did not have our tea yet.) Then they wasted 2 cups of tea because she didn't ask me what size I had before making a medium size with ice in it. Then they made another large tea with ice in it and I specifically asked for no ice. So they then made another large tea without ice, the one I took. They had zero tea left. Very wasteful just because of the "manager" having too much of an attitude to do her job properly and ask what my original order was & simply replacing it. read more

Wendy's - They handed me this tea with it spilling out after the manager(a heavy set lady with rotten meth mouth teeth) was extremely rude. - Fast Food Near Me - Atlanta, Georgia

Half way through my sandwich I find that it's raw in the center. I was sick the next day for 3 days. Sent a email to corporate. Called the store numerous times leaving my number just to have no one call me back. I love Wendy's but obviously their workers do not temp their food or care about food safety. Never will be back. Waiting for RL food testing to get me back paperwork so I can take legal action. read more

Wendy's - Raw Spicy Chicken Sandwich - Fast Food Near Me - Atlanta, Georgia

Employee working the drive thru with her mask under her chin. She started off friendly until I asked her why is her mask down then she went mute. She tried handing me a drink with coke running all down the sides I politely declined until she cleaned it. After serving me she closed the window and decided to vent about my mask comment as if I wouldn't hear her. read more

PLEASE BELIEVE THE 1.5 STARS. DON'T WASTE YOU TIME OR MONEY. THE FOOD HERE IS HORRIBLE. If I could give it 0 stars I would. This is the WORST,Wendy's I have every been to in my life. I've been to plenty and in different states as well. My sandwiches were dry. No condiments on them. Fries were old and cool. Nuggets was old also and chicken sandwich was a joke. I see why it's only 1.5 Stars. I don't want to eat Wendy's again. They are bringing shame to the company. I wasted my money and time going here. read more

I hate this Wendys it's a terrible place and they never get anything right. and how do they never have lettuce? Like hello? Service is terrible as well. Do better read more

Thank you Wendy's! We love the new breakfast. We had the honey chicken buiscuit and the sandwhich with sausage, cheese, egg and sauce. The service was very fast and friendly and our order was perfect. We have order delivery and uses the drive through service. Both options are fast and affordable. The person who took our order was nice and happy as well. Thank you for the great start to our day! read more

Fast food restaurant service and food quality can vary a lot. Thy is Wendy's is awesome, speed, consistency, quality, it never disappoints. It's a new restaurant and its consistently busy , but the service levels are Rick solid. read more

Wendy's - A nice outdoor area. - Fast Food Near Me - Atlanta, Georgia

A Wendy's is a Wendy's by any other name. You get what you expect, in no uncertain terms, and will generally leave fulfilled or wanting, dependent on expectation and general preference to the establishment. I myself absolutely love Wendy's and this location does justice to their corporate name and slogan of being always fresh. Drive through is generally quick and seamless and the employees have always been cordial and respectful. No complaints here! read more

Seriously why have a closing time if you're going to close an hour early. They say they close at 10, but I got there at 8:55 and they were closed. I wish I could just say "eh it ain't that busy imma just close an hour early and anyone that shows up can just suck it." Not only that but every interaction with this location they are always rude, get the orders wrong and it's just the icing on the cake that they close early. I'm sure Wendy's doesn't care about a simple yelp review but it is what it is. Anyone that reads this go somewhere else cause this plays sucks, and so do all the people stealing money by working there. I'm using the word "working" very lightly. But hey if they can go half ass do their job and close early and still make 12+$ an hour then I guess do it. I would rate it zero if I could. read more

It must be nice working for Wendy's, because you can just smoke pot get high and not care about the customers, while still getting paid!

$1.49 per patty isn't too bad but other area are cheaper like $1.00 per patty. Someone used to work at Wendy's tip me to swap the cheese to Asiago cheese since the one they normally use is made of vegetable oil and not the "real" cheese and their bacon is the real deal bacon not microwave like other fast food place. read more

Wendy's - a receipt for a pizza order - Fast Food Near Me - Atlanta, Georgia

There always running out of food!! The worst Wendy's ever and there always closing early! They need new management! It's sad that whom ever owns this is not attending to there store there the only Wendy's on Roswell Rd. In Sandy Springs read more

I'm so mad right now! I just ordered 2 double stacks and a small fry. I asked them to toast the bread because every time I go there the bread is hard and cold. I called the restaurant but got a fax line. I quit going to this location for this reason. I have to go to the one by the perimeter mall to get a decent burger. Not to mention the staff is so ghetto. Who does the hiring. I've feed the food to the strays outside. I'm very disappointed and still hungry. I should have went with my first mind and went to McDonalds. The Wendy's on Roswell road in Sandy springs suck royalty. read more