9/24/2025 11:05pm just getting off work. wanna eat some Wendy's and wind down to finish my day. I order a large meal and a medium meal. These are the fries. read more

Wendy's - Large fry on the right, medium fry on the left. You can't make this up... - Fast Food Near Me - Akron, Ohio

We doordashed from this wendys and i never been so scared to eat food in my life. the egg smells ROTTEN and they gave us month old expired sauce!!!!! June 3rd 2025, IT IS JULY 6TH!!!!!!! read more

Wendy's - Expired sauce - Fast Food Near Me - Akron, Ohio

The manager by the name of Brian sold me raw food and refused to give me a refund. He was very rude, unprofessional, and seem as to be having a bad day "as we all do." But the level of disrespect in a fast food restaurant is unacceptable. I will never be back. read more

Horrible service liars never have food, food always cold never get your order right they need to close this restaurant down and get a whole New staff this why I don't eat out personally idk how they still in business they lie at night and say they only door dash and they be right inside on they phones not working making the Wendy's company look so bad. read more

Wendy's - Cold nasty biggie bag - Fast Food Near Me - Akron, Ohio

The Wendy's on Mogadore Road is awful! Service, wait time, attitudes customers. The place desperately needs new management. What am embarrassment to the company. Clean house! I'll be back when I see a "new managment" sign in the window! What a joke of a restaurant! read more

Horrible service, understaffed, does not take drive through orders. Nothing makes sense here

The worst of the Wendy's locations. They never have chili, the fries usually taste horrid with the smell of old grease. Recently can't seem to get a Chocolate Frosty. The drive through window is so disgustingly dirty it really is a shame they cant wipe it off. Lastly as I sat in line, one of the workers came out of the outside cooler, a big cloud of smoke following reminded me of a Cheech and Chong Movie. Come on Wendy's, your better than this! read more

Why does this Wendy's always take nine hours to sit in the drive thru to place an order wenco Wendy's is probably the worst franchise in the whole company read more

My meal was made incorrectly again. This isn't the first time it's happened at this location. When I pulled to the first window to pay the cashier one of the cooks was drawing Daffy Duck on the window with a dry erase marker and laughing about it as a long line formed at the drive-thru. I ordered a 4 for $4 and they gave me a medium size fry which were like warm at best and charged me for the medium fry that I never ordered. My lemonade was not even filled the entire way and they never bothered to put ice in my drink. My cheeseburger was smothered in ketchup and mustard and the hamburger patty was warm enough to where it was considered cooked but by no means was it cooked enough. Finally, my frosty was more like a chocolate shake. It was melted and clearly sitting on the counter for a long time. This location has gone downhill significantly from management to the work ethic of the employees. I strong recommend not going to this location unless you want your meal consistently prepared incorrectly and have poor service whether you go in the restaurant or the drive-thru. read more

This is the worst Wendy's on the planet. Literally I haven't been there without there being a problem. I am done trying. Done with Wendy's. This is a picture of my crispy chicken blt that came with no chicken or bacon just a bun lettuce and tomato. I'm so angry and annoyed read more

Wendy's - "Crispy chicken blt" that has NO chicken and No bacon. Ugh - Fast Food Near Me - Akron, Ohio

worst experience in my life I got a browns biggie bag I didn get no sauce for my nuggets I asked for no ice in my drink and got ice in my drink no spoon no straw and my nuggets and fries were placed upside down in the bag read more

I was the only customer in there. 4 workers walk by me saying nothing. Somebody finally asked me from a far what I needed. I said I'm just trying to order. I believe it was the manager, she told me I had to wait. So I did and still no service. Eventually, I walked out. read more

So I ate there today we ordered a baconator and a Dave single with no vegetables, everything about our meal was stale the burgers tasted like bread it was like bread on bread read more

The inmates are running the asylum. I went inside and it was filthy. The employees are there having their social club, and occasionally focus on the customer. My coke was warmer than my food, and the ketchup/cup stand looked like a war zone. I would've complained but everyone in the place looked like they were 14. There were no uniforms, and no way to tell who was who. I've gone through the drive through and got a single frosty, and they will just hand it to me and go, "We're good." While I appreciate free food, I would appreciate a well-run restaurant that stays in business (which this won't if this continues). read more

Employees gave me half full large fry and 9 nuggets instead of 10. I'm going to just assume they can't count to ten, and never go back. Didn't think they'd be that petty. read more

Don't let the shiny new building fool you: This is still the worst Wendy's in the history of Wendy's. They have at least a 95% success rate of screwing up orders, at least in the drive-thru. We avoid this place as a matter of habit, but due to its convenient location, occasionally hope will blossom in our hearts that we might get what we ordered, as we ordered it, and over the years, have had our hopes dashed on the rocks of absolutely staggering incompetence. Over the course of about twenty years, and dozens of trips, I do believe I could count on one hand the number of times my order has been correct, never mind prompt, and I wouldn't need to use all the fingers on that hand. The latest atrocity was a Baconator, ordered without cheese, that was also delivered piping warm with no bacon whatsoever. How do you make a Baconator WITHOUT BACON? If it were an occasional misstep, that could be forgiven and, if not forgotten, then at least referred to jokingly at future dates. But it's Every. Single. Time. Order a large, get a small. Order a hamburger, get a cheeseburger. And don't take that cheeseburger back for an exchange: You'll get the same sandwich back with the CHEESE SCRAPED OFF. No mustard for you? Your sandwich will have it, and they'll try to wipe it off with a napkin and hand the remains back to you, nicely rewrapped. All these things have happened over the years, no joke. Instead of renovating this building, they should have razed it and put in a Chick-fil-a, instead. read more

Wendy's - Baconator without cheese and also without Bacon. - Fast Food Near Me - Akron, Ohio

Ordered chicken nuggets, they were cold and dry, asked for sweet and sour, that wasn't in the bag. Ordered a frosty and a coke, no spoon and no straw. The fries were half undercooked and half uncooked...the only thing that was ok was the bacon classic and even that I had to take the tomatoes off because they weren't ripe and they were end pieces. read more

I understand food service can be stressful at times but there should be NO reason why EVERY SINGLE TIME my order is completely wrong or messed up at this location!!! read more

Don't come here. Workers are horrible. Nobody has on gloves. The cashier couldn't even speak to us. Nobody is wearing work clothes either? My burger was not even cooked and the cheese wasn't melted at all and cold. Unsanitary, leaking ceilings, no workers has on masks either. Drive a further distance and go somewhere else. read more

I spot check this location maybe 2 to 4 times a year to see if anything has changed. This Wendy's location is the closest to my home. I have been in this area for 23 years. This location on Mogadore Rd. Akron/Ellet is where I would go maybe once a week or at least a couple times a month up until 2018. Since, around 2017/2018 this place has went to ++++ in a handbag. Then after Covid hit.....forget it. Late 2019 and all of 2020 OK, I get it. 2021 to present day this place has been absolutely ridiculous. When I spot check the place to see if anything has changed it is usually with someone that is in the area, and they are in the mood for Wendy's. I always warn them ahead of time before they even pull into this location. Every time they prove me right. With the exception of my girlfriend getting a frosty for her grandmother the other day. I told her as we were pulling in..."if you are only getting a frosty, I think they will be able to handle that". Today, we thought we would stop in for a frosty at around noon, doors are locked to the dining room. Wow! Nice! Go to the drive thru one of the two lanes has construction cones (been that way for almost a year now) so we go to the one lane that is open. Immediately, the girl says we can only take Uber Eats or Grub Hub orders right now (which we could barely understand because she was mumbling). What??!! I called and spoke to a manager and explained what happened she said "oh, they should have taken your order for a couple frosties". OK? So, we should have been able to order a couple frosties but nothing more than that?? That's weird. The last time we went there, I specifically told my girlfriend I definitely do not want anything from this place but her and her son were going to order something, I said " I am warning you both ahead of time". She waits at the speaker for 15 minutes (saying hello, hello, hello!) with a line behind her all the way to the street, she decided to pull up to the drive thru window and see what was going on why no one came on to the speaker; we look in, and there are about 4 or 5 workers eating burgers and fries near the drive thru window and we asked what's going on here? They are standing around in a circle looking at their smartphones laughing etc. and they say "our system is down" So, we say "why don't you shut the place down and turn off the lights and send everyone home if the system is down?" "Do you realize that there is a line out to the street?" The girl shrugs her shoulders like "whatever". They could have at least come onto the speaker to say the system is down, right? Inside this place, it is disgusting if you ever go in the dining room (if it is ever open). They keep that dining room closed as much as possible, so they do not have as many customers or have to do any cleaning, which they don't do anyway. I have been here a number of times and at the drive thru they say our system is down right now. No joke....our system is down right now! I asked the manager today why they could only take uber eats and grub hub orders guess what she says? ....."our system is down" right now. Like I said before, I spot check 2 to 4 times a year and it is always like this. If you decide to spot check this location, I am warning you about any food other than a frosty....you will be very disturbed at what you end up with! Do Not Eat At This Location! read more

they gave me literally the opposite of everything I wanted. spicy nugs instead of regular ones, cold fries, and a sweet tea when I asked for an non sweetened tea. that was so much effort to get my order exactly wrong. did y'all even try? read more

Worst Wendy's experience I've had. Was asked to pull up to wait for my breakfast burritos because they had to make them fresh. What I got was refrigerated eggs and sausage and stale tortillas. The cheese was nowhere near melted because, the food came straight from the fridge. Absolutely disgusting. So I basically had to wait 5 min for them to pull eggs and sausage out of the fridge. I would have waited 10 to have it warm. read more

This place was terrible the girl answered the speaker like she had an attitude and then I feel bad for the manager because they were treating her badly was making her do everything. When I got to the window she said she will smack everybody in the drive-through and don't care who it is then the friend going to ask me what I have an attitude for.Then going to ask me what I'm looking at. They have terrible customer service and fries were gross.They need to change the oil and stop serving old fries. read more

Ugh! My wife comes home only to find out she got the wrong dressing, was not given sour cream for her baked potato, you forgot to give us straws and my salad had a moldy tomato in it! Then I try calling to speak with a manager and after continuous ringing and no answer, I took my frustrations to Yelp and Twitter to let others know how Wendy's feels about their customers! Store on Mogadore Road Ellet/Akron, OH read more

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The order taker didn't listen and was in a bad mood with a rude attitude, also he didn't ask what flavor frosty I wanted when I was placing my order. read more

The employees are friendly and helpful. They never rush me when ordering. I love their menu variety. I often go there and have not encountered any mistakes. As with any drive thru I always check my bag before leaving. Good job Wendy's. read more

This Wendy's has poor quality food and on my last order there substituted regular nuggets for some of my order spicy nuggets without informing me or asking me to wait for them to prepare more spicy nuggets. read more

Worst food ever found a hair in my chicken sandwich and they refused my refund. Two seconds prior to me purchasing the food. Worst customer service ever read more

Slow service. Busy means fresh, right? Wrong. Stale inedible fries plus burnt bun. Nice sticky floor too everywhere you walk. Change of management not for the better. read more

My fiancé just bit into her chicken sandwich and also ate half of the longest nastiest curliest black hair I have ever seen come out of a piece of food. And then I take the food back and they try to tell me they can't refund my money without the recite... Luckily I was able to find the recite and get my money back, but honestly should I have really needed the recite after that?!?!?!? read more

My food was cold..not warm..COLD as in it just came out of a fridge COLD. Fries AND the Burger patties on my Jr's were COLD. Took it right back and even the manager agreed it acted mystified as to how it could be so cold. Then the teenage employee LUKE lost his composure and told me hey, he's only human and he is the best employee there..he even has his own apartment! Um..am I dreaming this? No..it really happened. Never going back read more

This Wendy's is definitely not the top notch - but it has it's ups and downs. I have been here many times, seeing that I have grown up in Akron. The managers that work here really know how to run a store. They are all really nice to talk to, and they care about how fast you get your food, if it's made right, and the service you receive every time you visit. As far as the employees - a few of them need an attitude adjustment. Most of them never have a smile, never say "Enjoy your day!", or "Was everything okay?" They are just focusing more on how much time they have left on the clock. Their food is somehow always made wrong no matter how many times you repeat your order, even if it's just little things as just no cheese on a burger. Most of the times, the wrappers have grease/condiments on them.. which kind of ruins the whole point of 'fast food' in my opinion. Most of their food I will say, is mostly always fresh. They do take care of that. There has been a couple times where you can definitely tell the chicken nuggets got old and instead of cooking fresh, they just took the old and 'double dipped' them in the fryer again - but after I sent in a complaint, I haven't gotten an old nugget. The dining room is kept pretty clean - and they recently set up a Coca Cola Freestyle machine which is way cool, and wayyy overdue! They seem to keep it stocked as far as the syrups/ice go. Long story short, if you're in the mood for Wendy's, this isn't a bad one but there's nothing at all special about it. read more