Pick up your f*cking phone for a start?!? I've been calling for weeks trying to get an appointment…read moreand their phone tree will just just auto-HANG UP on me routinely. No matter which option I choose it just HANGS UP. What kind of patient care is this?!!?

Excellent care from the nurses, nurse anesthetist, and Dr Malladi. The nature of GI procedures are…read morequick with fast through-put through their system. But I never felt rushed and always felt well cared for.

This is the first time I have been compelled to write a review about a doctor…read more It takes several months to be accepted into the GE practice of Dr. Ripple Sharma, MarinHealth Gastroenterology. After meeting we agreed that, although 79, it would be wise to have a colonoscopy. I assumed once I have a procedure with an MD, I am their patient and have a physician I can turn to. Wrong! May 4th I was in NYC in the ER due to severe cramping, diarrhea and bleeding clots of blood. After blood work, a CAT scan, and an "undetermined gastric event", I was discharged to fly home with medicine and the specific instruction to see my GE and/or Primary Care within 1-3 days. I tried. I learned Dr. Sharma's appointments are 2 months away. I assumed that there would be Physician Assistants or Nurse Practitioners available to see patients. Wrong! The office manager made it clear that the GE's in this practice don't cover for each other. She suggested I write to Dr. Sharma via the Patient Portal. I did. No response. Next day I added more information about my symptoms and concerns. No response. Day 3, I received a rushed call. Dr Sharma hadn't read my notes, "Do you want me to call you later when I have had time to read them?" she asked. "Oh, I would have you eating food, toast or a banana." Wrong! I was cramping for hours after that and back to liquids. One week later I didn't know if this was a single event or a problem needing attention. I didn't know when to begin to eat solid food, if not defecating for more than a week was normal, and if loosing 11 pounds was cause for concern. There was no information or care coming from this physician. I returned to my excellent GE in Oakland. I do not recommend that you join MarinHealth Gastroenterology or put yourself in Dr. Sharma's care. She will smile and do nothing.

I tried to see/speak to Dr. Sharma at the end of my pregnancy for some GI issues that became…read moreunbearable. My OBGYN had told me they couldn't treat me for this issue, so to reach out to a GI to see if they were able to. I'd spoken to Dr. Sharma once before for a separate issue, so I was an established patient. I spoke to the front desk staff on the phone, explained this issue had suddenly appeared (as things do in pregnancy) and begged to be seen by Dr. Sharma or anyone else in the practice before I went into labor as I was afraid labor would exacerbate the issue. I was told by her front desk staff that no appointments were available and that I "should have thought to make an appointment earlier" -- I started to cry and just hung up on her when the conversation was going in circles. I reached out to Dr. Sharma through the patient portal and her only response was that her admin told her about the conversation and she expects her staff to be treated with respect. I never replied, but it seems like respect should probably go both ways. The lack of empathy from both Dr. Sharma and her staff was astounding.

Dr. Bettinger is perhaps the best gastroenterologist I've ever seen. Besides being an expert in…read morethe field, he's thorough, spends good time with me, and is extremely responsive to my questions whether it be via phone or email. I greatly appreciate that and highly recommend him. I'd also like to give kudos to Betty O. of Dr. Bettinger's office for her guidance and help resolving a complicated medication/insurance issue. She, too, was extremely helpful, responsive, and spent time explaining and guiding me through the process, bringing it to a resolution. I highly recommend MarinHealth Gastroenterology.

Dr. Gordon is a great and unique GP. He takes his time to speak with you and asks a lot of…read morequestions. He has a wonderful, off-the-wall sense of humor. Although one might have to wait longer than normal for him - I take a book or usually catch up on reading the news on my mobile whenever I have an appointment - I like to think that this is because he is taking his time with each and every one of his patients, and this is what gets him behind schedule on occasion. After each appointment, I feel comfortable leaving his office having discussed my condition in detail. I like the fact that he records his notes and provides me with a copy after each and every visit. He also makes sure each and every blood test report is sent to me in addition to his office, and he always calls after receipt of each test result. His vast experience has helped him identify the root cause of issues that I feel others would have missed. He also tries to treat the underlying cause of the problem in many different ways, and without immediately prescribing medication as many other newer/younger docs tend to do (in my experience).

I called to ask questions since i was in search of a new doctor to handle my care. I was told i had…read moreto come in and meet with doctor Gordon first. I made my appointment . Showed up on time and i sat and waited an hour and half just to be kicked out of his office as soon as he learned i was not covid vaccinated. No questions asked , no reasons why and no cares given. Blatantly goes against all that he advertises for "individual heAlth needs" yada yada ...... medical tyranny at its finest!!

The fact that you are not excepting new patients, could be the reason for no reviews. I tried to…read moreget in with you, your rag receptionist was rude and there was no negotiating with her, while a younger woman said you were. Needless to say, no availability.

Just completed a preventive colonoscopy at Sutter Health with Dr. R Logan Faust. Anyone who has had…read morethis procedure understands the value of the test but also remembers the pre-test requirement of drinking lots of Trilyte liquid the night before and the morning of the test. That certainly made me anxious before the test. When it was my time, I was much relieved at the congenial atmosphere that Dr. Faust and his attentive staff provided. They answered the few questions I had and made me feel relaxed and comfortable. Afterward, Dr. Faust went over the first phase results. I really appreciated how Dr. Faust and his assistants made this an experience that exceeded my expectations. Thanks!

Everything. He's the best listener my husband and I have ever met!!…read moreExplains why my husband has suffered two GI bleeds. And provided where we should go next.

Dr. Entwisle and his staff are great. The big complaint I have is with the phone system. It's…read moreawful! No one seems to ever respond to any call. It takes forever to get through to a person. It really is NOT good!

Horrible experience. Terrible service and still no answers to my issues. Was provided a shattered…read moretest kit to take home. Would not recommend this place to my worst enemy. Don't waste your time and find a better provider.

Dr. Jennifer Fraenkel saved my husband's life! We asked for an urgent appt because he was having an…read moreextreme amount of belching that came on suddenly. Her office worked us in for an early morning appt. While in the waiting room, my husband had left side shoulder and neck pain--mild & fleeting--but he told the receptionist & she ushered us into a room. Dr. Frankel asked my husband a couple of questions and said that I should drive him across the street to the ER. She was very concerned he was having a heart attack. When we arrived at the ER, they were expecting us. She'd called to make certain we went & follow his care. He had had a mild heart attack and the hospital moved swiftly to care for him. Dr. Fraenkel called him when he was home to follow up, even though it was her day off. That is truly caring and concern. We highly recommend her.

If I could give 10 stars to Dr. Jeiven, I would. She is thorough and passionate about her…read moreprofession-- a 100% true "doctor" first and cares the most about the well-being of her little patients. I have taken my kid to at least a dozen GI doctors and most were either inexperienced or dismissive. Dr. Jeiven figured out his problem on day one. She is thorough and gives a substantial amount of time to the patient. She asks the right kind of questions and makes recommendations quickly and her office gets the ball rolling--no wait and no anxiety. If you are worried about your kid's GI issues and have been frustrated with the unavailability of elite doctors at Sutter or Stanford and LPCH, don't wait-- get your kiddos to see Dr. Jeiven and you will be happy that you did that. I do not understand why the Bay Area has so many overworked and unavailable pediatric specialty doctors who do not care about the urgency of their patients' issues. Dr. Jeiven is not at all like that. While I am sure she's super busy too! But once you make an appointment, she gives her 100% attention to solve the problem. She has a wry sense of humor--keeps a straight face and says hilarious things. Great bedside manners are a plus.

I can't even begin to express how amazing this doctor is. She goes so far beyond the call of duty,…read moreit's hard to move on when your child becomes an adult. She has saved my son's life on more than one occasion. Her professionalism, empathy, and compassion are untouchable. She forms a relationship with both her patients and their families. No one has ever understood our son or cared for his stomach issues like she has. She is an absolute diamond.

Dr. David Tully-Smith is simply the best diagnostician in the Bay Area. His practice is concierge…read more Occasionally you have to wait because he takes whatever time he needs to be thorough. I found Dr Tully-Smith through a pharmacist friend of mine who said he was a brilliant doctor.