Here is an update. The owner called me after the tech advised him of our discussion. I…read moreappreciated both - that the tech would tell him of his own volition and that I got a call right away. It was made clear that this was a misunderstanding and that the tech was maybe a bit new. So, I'm back to a full endorsement for the follow up service and phone call. I'm more than impressed with the straight forward way this was addressed. I respect the leadership for their frankness. I will admit I haven't taken the bike there for the work yet because I'm still a bit wary of the incident and candidly am not sure I will ... but that should not detract from the direct, deliberate and honest way the team followed up. 5 stars for that aspect of it.

Husband and I came here to buy a quad and plow. Was helped by Mark. Got a good price on both. Only…read moredrawback was that mount wasn't in stock but they will ship directly to us. Staff very helpful and gave good information on how to maximize what we bought.

Service is S L O W @ best. 4 weeks for a one hour shop time. Will take my ride to the Dealer. Guess…read moreTyler didn't need the money. Dealer has better attitude also.

always amazing service, the only safe place in town to get harley work done,…read more tyler knows what he is doing and isnt charging a fortune, thanks tyler!! your awesome

The best place to get your powersports worked on. I have also purchased 3 new motorcycles from them…read morein the past 3 years. They have best customer service and prices around.

We were at Watershed when one of our generators that powered our RV's air-conditioner stopped…read morerunning. We brought it to Rob and his team. They weren't sure what was wrong, but within an hour they had it running. It was 108 everyday that weekend. Having the generator working to power the AC was a life-saver. Would recommend to everyone looking for great customer service.

Straight shooter!!! Quote was right on point. I shopped around quite a bit before coming here and I…read moreshould have just came here!!! Lowest price without any hassle. Powersports in tri cities said they could match (we were thinking of going can am) but when we got there they totally jerked us around for hours before saying they couldn't do that price. O and on the way here they called back and said they could match, nope... bought here and so glad we did. Will be doing business with these guys exclusively from now on!

I bought a UTV from them and paid for a street legal kit and an extended warranty last year. The…read morestreet legal kit was wired in a unprofessional manner with exposed wires dangling in the wheel wells and they didn't even trim the zip ties. I called Rod and told him I wasn't happy with the quality of the install and he replied really are guys usually do a good job, no offer to fix it. Jump forward 2 months I bring it in for the turn signals going haywire when fording water. They had the nerve of charging me for the repair! Wait what you installed it a couple of months ago and I even bought your extended warranty. I have decided to upgrade to a new UTV and they lost the new sale due to a $200 repair bill. Note : their extended warranty is a in house warranty and you get no information on the warranty at all you have no idea what it covers and what it doesn't. I just got angry again writing this

I was finishing a 5000 mile ride and got a flat at the same exit Webb is at. I called at 230pm or…read moreso and asked if they happened to have a tire for my Harley, and if so what were the chances they could get it put on. They had the tire, and said get the bike here and we'll take care of you. That's exactly what they did. Big shout out to Jeff and Joe, great people who helped a fellow rider get home. Makes me want to take all my tires to them from Tacoma. Great, great, people.

I bought a Husqvarna FE501S from Webb, and I have to say, they are unbeatable! Jack was my sales…read morerepresentative and is so easy to work with! I called bright and early and over text he was able to get me all going so I was ready to purchase when I got in today! I had mentioned I needed a new helmet but the paperwork process took until after closing time, however, to my surprise, the entire parts team and the owner were there waiting to assist me getting a new helmet! The entire staff at Webb ensures you have success with them!

I have been a customer for many years and am finally sharing how happy every experience has been…read more Whether buying vehicles and accessories or getting service - the entire Sportland crew has been fantastic!! Jeff and his team know their stuff and I wouldn't think of taking my toys anywhere else. Go Sportland and thank you!!

Several years ago I went in to purchase ALL the stuff for snowmobiling, Helmet's, clothing, gloves…read moreetc. The staff didn't seem to interested in helping me so my wife and I went down the road a few miles to the Last resort and spent almost 2k for our STUFF, On 2-28-24 we decided to pick up some riding gear for our new 4-wd cycles. I decided to try the closest place (Sportland) and see if they could help us out We walked in, there were 2 females and 1 male employees in the store, I had several questions about some googles for sale $249.00 apiece. Not one of then had time to answer any of my questions, the same problem as before. I will not be back. I then went to SLT motorsports in Cle Elum, Trevor answered all of our questions, ordered 2 items and we purchased several more in store items. In the last 2 weeks I have spent just under 2000.00 with SLT and thoroughly happy with the service he gave to my wife and I. Trevor the owner is a no bullshit type of guy, Questions get answered AND we were very satisfied, I will be back each and EVERY time I need anything for my sleds, 4-wheelers or Harley.

Came over to Moses lake to ride the dunes. Buddy stripped out his shift lever in the first 5…read moreminutes. He's got an old 91 kx250 so parts are hard to find. Came here not expecting much and these guys got us a shift lever with the same diameter and then ground the outside of it for us to make it fit. They really went above and beyond and really saved our weekend of riding!! Will definitely stop here again next time we come!

Tried online to engage them in purchasing a new Beta and trading in my 2022 Honda CRF 250 RX. Never…read moregot a response so found another dealer. They even asked if I got a response and I said no. Got a reply that said this was not the way they do business but still no response.

We recently won a rental experience for the "Dash for Dylan" charity scavenger hunt. MotorToys…read moregenerously donated a rental as the grand prize for the event. We utilized the rental on June 21, 2025 and it was an absolute blast! The unit that was previously allocated for the rental had been sold, and the staff graciously upgraded our unit to the next level of SxS up. We chose a trail side drop off option where they trailered the unit to and from the shop, which makes it super convenient. Definitely recommended. After signing waivers, getting fitted for helmets and goggles, and going over some general safety guidelines we had an amazing experience all provided by the MotorToys crew. I would totally recommend renting, getting service done by, and working with the crew at MotorToys in Cle Elum to anyone in the future! Top-notch all around and you are supporting a family run business

10/10 experience! Brandon and Jamie were great tour guides with very welcoming energy! We were…read moresafe, had fun, and will definitely be coming back!