I recently became a Kaiser mamber and chose Dr. Kwok as my personal physician based upon his Kaiser…read moreprofile. My experience so far has been the opposite of the very negative review that was posted here on Yelp. Competent; attentive; professional; friendly; honest. I want a doctor who will listen to me; give me guidance without sugar-coating; and take charge of maintaining my health. So far Dr. Kwok is "just what the doctor ordered" as far as I'm concerned. (I'm male, mid-50's, good health, some health concerns and problems.)

He works at Kaiser San Rafael now. He is absolutely the worst doctor I have come across in my life…read more Very arrogant. Not willing to answer questions or spend time. Unable to explain simple things. I went to him twice and kept me waiting for more than 40 minutes each time. I promptly changed the doctor.

I tried to get an appt. with her recently. She is with Kaiser now - so wrong contact info.read more

The best doctor!! Very thorough, efficient, knowledgeable, and personal. She takes time and makes…read moresure every patient is taken care of.

Dr. Cokgor is simply the best neurologist I have ever been to. I see her for both RLS and…read moremigraines, and she has made a genuine difference in my quality of life. She administers the Botox injections for my migraines herself -- not a nurse or assistant -- and they actually work. What sets her apart is her directness and insight. She doesn't talk around things; she listens, assesses, and acts. If you want a neurologist who takes you seriously and stays on top of your care, she's the one. She accepts Medicare and a wide range of insurances, which matters. Highly recommended without reservation.

I love Dr. Sockell. I have been his patient for over 10 years. He is thorough, caring, kind,and…read morenever seems to be in a rush. He cares about his patients. I am a home care nurse and is always quick to get back to me. He knows his patients well.

Dr. Sockell has been caring for me for over a decade now and he is, hands down, the best doctor…read moreI've ever had. Insightful, diligent and caring, Dr. Sockell is an old school doc. He takes his time. He's thorough. He's kind. He is responsive. And he's dogged. He's seen me through everything from head colds and dog bites to back spasms and a long-running and difficult to treat illness that he managed to remediate. My grandfather was a doctor, an old school GP who continued doing house calls right up until his retirement. Dr. Sockell reminds me a lot of him. He *knows* me, he cares and he is an excellent physician.

By some reports there are some fine physicians here, but I have not had a good experience,…read moreparticularly post-hospital. The doctor and staff assigned to me aren't helpful with imparting information, very impersonal, don't listen, just want to fill out their digital records. I've had to experience irritable snappish behavior just for reporting symptoms (that turned out to be medication issue, but I was sure shamed for that). I understand everyone is exhausted due to the pandemic, but a patient in a health crisis could use some support. And not helpful with getting into rehab or even recommending or explaining the value of rehab, or anything with post-hospital care. I had to call all over the Bay Area to find a rehab program, and found one outside Marin. A patient should not have to work this hard to get decent care. Have little confidence in my care with this group. I'm now looking elsewhere.

Minus one or worse. Very disappointing experience. I tried to get an appointment to start cardiac…read morerehab. I made multiple calls and left messages. These have been ignored. I spoke to someone several times and was assured the I would be contacted. Extraordinarily poor service that leaves a vulnerable patient unserved. I am shocked that they claim to be a UCSF clinic.

Dr. Sandhu is the most dismissive, egotistical, uncaring, and cold person I have ever met. And I am…read moreabsolutely fine with a doctor taking a very clinical approach, but she is way beyond that. She doesn't have a conversation with you, she lectures you. I tried to interject with some relevant information, and she basically told me to shut up and ask questions later. She fat shamed me repeatedly. When I asked how I should monitor my condition going forward, she was dismissive and said "it doesn't matter." Well, when it feels like my heart is doing jumping jacks inside my chest for hours at a time, it certainly matters to me. She is utterly devoid of empathy. She should not be in a patient facing position. I hope that Kaiser finds a more constructive role for her, but until then steer clear.

Take a pass on this doctor…read more I saw Dr. Sandhu a few times over the years and she couldn't manage to give me a diagnosis for quite some time. Even when she did make a diagnosis, she tucked it away in her clinical notes and didn't even tell me what is was. When I questioned her after reviewing my record, she got all paranoid that I was able to get a hold of her notes in the first the place. How she didn't understand that patients have a right to see their records when they're requested is beyond me. I wish I could say the rest of my experiences with her were 'beyond me,' but they're not. Kaiser is a sleazy insurance company, if you think the ethics of their employees is any better, you're wrong. They lie to patients when it's convenient for them - like when they want to suppress the fact they have insufficient staff to manage some conditions, in the case of medical negligence, and, of course, to save $. Further, the notion of having your doctors work together, something Kaiser promotes as beneficial, quickly becomes the patient's worst nightmare when things go wrong because they all work together to protect each other, not you the innocent patient who blindly trusted your doctors had your best interest in mind. Sandhu repressed information because I have a condition I'd been specifically asking about for years but none of my doctors would bother evaluating for it, including herself years earlier. In her notes, she tried to make it seem like it was something 'new,' so unscrupulous. It's a condition Kaiser doesn't have doctors in network having any expertise in. They resist making the diagnosis so they're not on the hook for sending you out of network and can avoid dealing with it at all. I've got in touch with many other Kaiser patients online with the same condition and repeatedly hear the same pathetic story. Dr. Sandhu has some dangerous prescribing practices and doesn't take it to heart when told of severe side effects, the worst of which she suppressed from her notes. When I told her how bad the drug prescribed for this condition was making me feel, that it was causing worse chest pain and flushing, a sensation of suffocating and that I was so fatigued I could hardly manage to make my son's school lunch or work, she said, "Maybe you can find something else to do online." She refused to provide an alternative for a drug that turned out to not only be contraindicated due to other conditions but it was also severely incompatible with other meds I was on -- severe as in presenting a 'high likelihood' of fatal interactions that were never disclosed to me. And how insane is it to later learn there were many formulary alternatives available all along. It's also extraordinary that the culprit behind the condition I saw Sandhu for was not timely diagnosed either - isn't diabetes kind of like medicine 101? Any cardiologist that doesn't understand the connection between diabetes and autonomic neuropathy could have only got their medical license from a box of Fruit Loops. I had lab results diagnostic of diabetes in 2014 that Sandhu could instantly access and a long history of classic diabetes symptoms,too. My diabetes wasn't diagnosed or treated until 2016, and only incidentally in ER! Wonder how Kaiser wins recognition and awards? They keep patients off the books. I'm a perfect example and the DMHC confirmed that, clearly, I was not counted when they won Right Care Initiative awards,which are given for reduced rates of diabetes and its complications. They never even added diabetes to my current problem list, so even after I left Kaiser, no one would even know I had diabetes unless they culled clinic notes. Isn't that nice? Kaiser is NOT health care -- it's SICK care. Perhaps most heinous of all is that considering the many professional and legal liabilities for some of my doctors, and the health plain itself, that the dangerous drug prescribing and letting something as important as diabetes go unchecked for so long, while I developed significant cardiac symptoms, was no mistake. I mean really --- Dr. Sandhu and others participating didn't actually get their md license from box of cereal, they're smart people. They knew what they were doing was endangering me and they didn't care. Better a dead patient than a live one who can sue. I hope Dr. Sandhu experiences what I did and when she does that someone suggests she too can find something else to do online, instead of practicing medicine. The world would be a safer place if she followed that advice.