The prices were through the roof at the jump when we walk through the door Coke was $18 a case any…read moresupermarket in town will be that price. Still we thought we'd give it a try walked in there felt like everything was dirty not a comforting atmosphere. Check around a little and all the prices seem to be high we left without buying anything

At one time this was my favorite place to shop, but since the new owners took over it has gone…read moredownhill and the price have gone sky high. No longer shop there.

I've been shopping here both personally and for work for almost ten years - it's a great store run…read moreby the nicest people. I was so surprised to see the negative review! If you have any kitchen supply needs, please do go and see for yourself that everyone that works there is perfectly nice & professional. We (The PIggery) buy just about all of our paper goods there, and they have a full range of compostable "plastics" which is nice - instead of throwing eveyone's used cups in to the trash we can toss them right in to our Cayuga Compost bins. We've also made equipment purchses through them, and they are currently being our personal saviors by helping us with a nightmare kitchen hood situation. Prices are right, quality is great, staff are all super helpful - all around they are running a great business.

Figured I should respond, because someone at B&W thinks I work for their competition. I did…read morepurchase over $15,000 of kitchen equipment from their competition, but not from B&W because apparently $15,000 of purchases is just "harassment" from the customers. After I posted my review - which described my actual experience of being insulted by their staff, the owner contacted me to get my feedback. Yes, contacted me directly. Here is the message he sent me: Hello Trance A., I am a part-owner of B&W Supply Co, a business that you reviewed, and I was hoping to learn more about your experience with us. If we could go a little more in-depth in regards to your experience with us I'd greatly appreciate it. You can contact me through my email bwsupplyco@gmail.com as well as through yelp. Any more knowledge on the negative aspects of your experience would help us preventing them again for future customers. Thanks for your time, Hoyt D Benjamin Jr Later, I responded again, to describe my experiences, in an effort to help him clean up their act. However, when a staff member posts again on yelp, dismissing my criticism, it's clear that nothing has changed at B&W. Subsequently, I received this message from another person on yelp, thanking me for my review: "I received similar treatment. The owner acted as if she was going through multiple personalities in our brief conversation. So grateful I purchased my item prior to encountering her. I left stunned and smh..."

Excellent service and better prices than other restaurant supply stores I've been to. Kind and…read morehelpful staff members!

pricey but i need them for my supplies. good commercial grade stuff.read more

Support this amazing business. The best place in Syracuse to by cookware both modern and vintage…read more The space itself is a beauty to behold.

I haven't stopped at this place since they moved from downtown to their current location on Erie…read moreBoulevard. Nice collection of everything from Chef jackets and hats (Gift idea) to baking supplies. I knew I would find something I needed and I did. I purchased a perfectly sized cookie scoop, and unlike with Amazon shopping, there was a range of sizes to choose from. I also bought a small heavy duty spatula and grabbed a pound of Ethiopian coffee, freshly roasted. Prices are a little higher than Amazon, but shopping local has its own rewards. There is also an interesting section of the store selling Syracuse China items. Apparently, you can sell your Syracuse China sets to Smith's. Had a lovely time perusing the shelves.

Great Selection. Also, the owner was nice and helpful. I believe he mentioned the ability to order…read moreproducts to suit your home or commercial needs if you can't locate what you need.

Great store and owner. They have a little bit of everything. If they don't have it owner will go…read moreout of his way to get for you. Cant ask for more. Bought some great knives and heavy duty fry-pan. Will be back and tell my friends about this great place.