I did not have a very good experience at all with Robbinsdale Chiropractic Center! I had a Living…read moreSocial for a one hour massage. In the month or so before I redeemed my massge, I had two chiropractic appointments with one of the doctors. He was really nice and very helpful. I was advised that the initial consultation would be free, x-rays included. I then had two adjustments, and was told that the office visit is $40 per visit, which would be billed to my insurance, as this office is in network with my insurance company. One claim was just submitted, and I see that I will owe $235! Part of it will be taken out of my HRA, but I don't have this full amount in my account, so I will be responsible for paying the rest of it. This is NOT the amount I was advised I would be charged!
However, my biggest complaint is the actual massage, which is what brought me to this business in the first place. My therapist was a young woman who barely asked me any questions before the massage took place (which I thought was strange, since in previous massages, I have always been asked what I would like the outcome to be, where my main areas of concern are, etc). Also, the room where I had my massage smelled like cigarette smoke, and when the massage therapist was near me, she smelled heavily of smoke. It was very difficult to relax. Then, halfway through the appointment, she started TEXTING from her cell phone! She brought her phone into the room with her and set it on the table next to the bed and played music from it, despite there being a CD player with a collection of CDs right there. I could hear her phone buzzing, and I guess the anxiety got the best of her because eventually she picked up her phone and answered the text. I could hear her sign, and the buttons clicking, as she responded to the texts. Of course, she was not very good at multi-tasking, so while she was reading and responding, she would have (literally) one finger on me, rubbing gently in a cirlce, until she put down her phone and could continue on. This happened at least three times. And when the massage was over, she just tapped my back and said, Appointment is over. And walked out. It was so, so extremely unprofessional, the whole appointment.
The massage was absolutely terrible. I seriously regret spending the money on this particular massage, and regret even more that I tipped her. I felt pressured because when I left, she was standing right there.
I will NOT be returning to this place, nor will I ever recommed it to anyone.