I heartily recommend Crystal Clear Plumbing. Andrew and his crew are professional, honest, capable,…read moreand always willing to help. He recently helped us diagnose an issue and find an inexpensive solution that saved us a lot of money. We have in the past had him help us fix the weird European bathroom fixtures previous owners installed, a flooded kitchen (dishwasher leak), and the installation of a new furnace. Very trustworthy and loyal to his customers.

I would NEVER recommend! I needed a pond pump replaced. `Plumber' came to look at water feature…read more Dismissed the job outright. "Never seen" a submersible pump" before. Would check with boss. I had sent photos of current set-up. Text reply from"Boss". Didn't have nor recognize pump. No can do! I found the pump online and had it sent to me, easy peasy. Now a DIFFERENT plumber is installing for me. Final message from CrystalClear was "Not our job to find your weird pump. Good luck with that". They are rude, unprofessional and quite appalling.

Rob of Platinum Plumbing is the best. Really fast, professional and knows his stuff. Have been a…read moreclient for 8 years and always a pleasure to use him.

I had a broken water heater. I called Rob. Rob called back. Rob said "does 10:30 Monday work for…read moreyou". Rob showed up at 10:30 on Monday and replaced my water heater. Simple as that.

These guys are the best. Had a main sewer line blockage shortly after wife being in hospital and…read morehouse company due soon. Panic! They sent a pleasant, personable tech to my house within hours and solved the problem. If you ever have a drain emergency these folks will address it in a competent, thoroughly professional manner.

I had clogged kitchen sink and contacted them on Monday night, they quickly responded with an…read moreestimate. They also gave me multiple availabilities for the next day. The technician Santo came and fixed the clogged kitchen sink drain. It was deeper clog so he used a long snake and made sure the pipe to the main drain was unclogged. He also gave me tips to prevent the same thing happening again. I would use them again in the future.

We're a small collective that shares stories from freelance and contract workers who've been…read moretreated unfairly. This is one of those stories. A contractor was hired by this company to build a fully functional website on a rushed timeline. They were told they were the only person working on the project, and that the urgency was due to the company's former developer being in a legal dispute and planning to take down the live site by June 1st, 2025. The contractor dropped everything to help and finished the site two weeks before the deadline. Over the course of several weeks, the contractor even went to their office multiple times for meetings with the owner's son and other team members, working in good faith to move the project forward.After the work was done, it came to light that two or three other people were also working on the same site, despite the company claiming otherwise from the start. When the contractor followed up for payment, the owner's son who was the main point of contact allegedly said "My boy could do it for less than $1,000, so our initial agreement on price is gonna be a lot less now." He also added he was going on vacation in 15 days and "didn't have time to deal with it." All this while wearing an expensive Rolex. The contractor was told, "Send me the invoice I'll pay you for your time." The invoice was sent immediately, and the son followed up once more saying, "I'll get back to you." After that, he went completely silent no reply, no payment. The contractor was left dismissed and disrespected. The stress and anxiety from this on top of an existing heart condition led to serious mental and physical strain. Legal steps have since been taken. This post is meant to warn others if you're a freelancer, contractor, or subcontractor, be cautious. Get everything in writing, and don't ignore red flags. No one should be pressured, misled, ghosted, or lowballed after showing up, putting in the time, and delivering their end of the deal.

JGriffin is by far the best HVAC we have had!! They are thorough - pleasant and explain exactly…read morewhat needs to be fixed or what they are doing! No pressure!! Thank you for all the help!!! A job well done and Office customer service is great to work with!!

Shawn was great! Prompt, efficient and knew what he was doing! I would definitely recommend him!…read moreThank you!

Shawn was quick to reply to my call and was able to get me in his busy schedule quickly. He gave me…read morea quick analysis, got the parts and was quick to repair...

Extremely professional- very informative-kept me apprised of everything I needed to know-punctual…read moreReally nice guy Ray showed up and was just great explaining everything to me and helping me make my heat pump work better for me. Finally, a great experience with a service technician-it's rare these days!!

We had Morris Plumbing install a split AC unit. They were fantastic. From their response on the…read moreinitial phone call to the rep's visit and recommendations, they were extremely responsive. Chris arrived on time (a big plus for me). He gave us excellent advice, a true expert. They coordinated installation at my convenience. Manny and Dan installed the units -again - arrived on-time. They said 7AM - and they were unpacking their equipment by 6:55. Both of them were so nice and friendly. Their work was clean and even suggested wrapping the units since the hardwood floors were going to be refinished the next day. Excellent idea! saved us a lot of headache if all that dust got in the units. Would DEFINITELY CALL THEM AGAIN!!!!

I am a new customer and found them to be an amazing company. Excellent customer service with great…read morecommunication skills. I was dealing with "Thermoil in Belmont, MA" and got zero answers from them with back and forth nonsense about an electric water heater that I needed replaced. So after a few months of nothing from "Thermoil", I texted 128 Plumbing in Wakefield on a Sunday, got a response and had an appointment for the beginning of the week. They had a person come over to look at the work I needed done and the next day they had "Tony and Santos" come over for the installation of a new electric water heater. They have great service plans for their customers, giving you the top products offered in the field for your piece of mind on longevity and durability. You know who you are dealing with when someone comes over to work in your house with company vehicles. Not someone in a beat up personal vehicle that looks like they are having issues. If there were more star ratings I could give for 128 Plumbing it would be a 100% star rating. Charlie Boyd Chelsea, MA

Quick service and the technician was prompt. Price was on par with other competitors but I feel the…read moreservice was above and beyond.

This guys the best bar nun. Been working with Steve for years.great service, great quality and the…read morebest value. 5 stars for sure!

From the owner: ​Young's Plumbing Heating & A/C specializes in residential plumbing, heating, and HVAC projects for…read morecustomers throughout Massachusetts. ​ We are fully licensed and insured!

Magnifico Plumbing and Heating are excellent plumbers. They were prompt, professional, and…read morecourteous. So, what's the problem? If you are in the top 1% of wage earners in the country, then these guys are right for you. They were at my house for 50 minutes, replaced a faucet stem valve and a bathtub drain plug for $600.00 dollars'. (Cost of parts on Amazon are on the top side $50.00.) Now, let me be fair. I never asked for his hourly rate. That's on me, not the owners of Magnifico. I'm stupid, don't you be.

these guys are the best in the business. always on time, communicate very well, provide A+ service…read moreand value. cant recommend them enough