The doctors take over an hour to see you, despite having an appointment. How is it possible to be…read moreso behind? Maybe is the staff would talk about office matters it would help expedite things.

We've been coming to this Office since both our kids were infants and never had an issue but we…read morehave seen a gradual decline in service especially in wait times. We understand due to Covid we need to wait in our vehicles but TWO HOURS is to long especially with two sick kids. Aside waiting another 15-25 minutes to finally see the PA. Parents that bring there children to any night clinic are working parents and are already tired and frustrated from a long day of work. Don't see why the Doctor that owns this clinic doesn't hire but she is loosing our business and will be taking both our kids to many other clinics with quicker service. We don't recommend this clinic at least not at night. Our timeline: We checked in at 6:45pm and waited in our vehicle until we finally got called at 8:15pm because my wife walked inside and spoke to the receptionist and finally left the clinic at 8:50. To long of a wait !!!!

Appointment was at 1:30. Was the 3rd person in line. Waited 45 min while the 2 previous people in…read moreline were in and out within that time. They even made follow up appointments for them as we continued to wait. A total of 5 others walked in 15-20 min after we did and were taken to examination rooms almost immediately upon arrival. AFTER 50 min of waiting I inquired as to what the determining factors in being admitted versus not being admitted were. They mentioned that since ours was a vaccination they "would check to see is the girls in the back were ready" to administer it. So if you're scheduling vaccinations in this place call ahead to insure that "the girls in the back" are ready to see you in a timely manner. They ushered us into an intermediary waiting room after we voiced our observations. 15 min after that we were in the exam room. Any disparity in average wait times should be communicated to the patient upon making of the appointment. If DLC is aware that certain types of appointments take longer than others that should be shared with clients as a courtesy upon the making of the appointment and or arrival.

My children were under the care of Dr.Garza since infancy and I have been very happy with the level…read moreof care they have received. Dr.Garza, The 2 PA's : Kimberly and Jennifer and the entire staff have always been warm, caring and friendly. They are professional and just amazingly patient in every situation.

My 2yr old usually see Mrs. Ibarra or Dr. Rosenberg they explained everything well and make you…read morefeel understood. Front office is friendly and nice.

Extremely Disappointed and Concerned…read more I am deeply disappointed with the experience my family had at today's annual wellness visit for my three teenagers. As a family that values faith and integrity, what was meant to be a routine checkup became a deeply upsetting and intrusive encounter for all of us. First, we were surprised to find that the mandatory questionnaire asks our children very personal questions about depression, drug use, alcohol, and anxiety--without prior discussion or consent from me as their parent. And our insurance is charged for this as well. As a Christian family, we guide our children in these matters with care and discernment, and we felt that this was an overstep into our family's values and approach to raising our children. Second, the physician--whom we had never met before--began lecturing my teens about safe sex, machismo in this region, and "knowing their rights," without context or sensitivity to our family's beliefs. This lecture felt inappropriate and unnecessary, especially during a wellness visit. What followed was even more concerning. Without any warning, and with my two daughters still in the room, the doctor began checking my son's testicles. My son is a kind and respectful young man; he did not object, but afterward he told me he felt violated and embarrassed. There was no explanation, no privacy, and no sensitivity shown in that moment. As a parent, I was shocked and heartbroken to see my child put in such an uncomfortable position without consent or preparation. In addition, when we mentioned that my daughter was experiencing pain from shin splints, the doctor stated that "if she doesn't rest, she won't be able to walk in the future without experiencing pain," which caused her to burst into tears. Instead of offering support or encouragement, his delivery instilled fear and shame. To top it all off, the front desk attempted to charge me a copay for the mention of the shin splints--during what was clearly a wellness visit that we attend annually and have never had billing issues with before. I declined and left feeling completely stunned by the entire experience. We have never missed a wellness check, but after this visit, we will never return to this practice. I now have the painful task of helping restore my children's trust after this negative and emotionally harmful experience. This visit lacked compassion, professionalism, and cultural sensitivity. I hope this review encourages this office to reflect on how they treat families and patients--especially teens--during their most formative years.

The associates at Jimenez pediatrics or second to none. From the moment you walk in the door you're…read moregreeted plus their is a huge waiting area for toddlers and newborns. I sincerely recommend Jimenez pediatrics to everyone.

The doctor takes little time in getting to examine the patients. Does not provide full attention to…read morethe patients' parent's concern. Parent told her what to prescribe to her child. She was on her phone during examination and not showing interest to the patient and parent. It took three weeks for another doctor to tell her; she was wrong in her diagnostics, after she two weeks of her "treatment". Dr. Nancy Jimenez does not work as she used to with patients.

I arrived at 11:20 am, there were no patients waiting, and no one at the front desk, had to knock…read morefor someone to come and sign us in. We had to wait more than 40 minutes to be called in. After all, we are leaving the office at 1:12 pm. They simply DO NOT care about patients' time!!!!

Very friendly staff. I had appointment and they took us in quick no waiting. I also liked that I…read morewas able to fill out forms online. I'm from Cali and everyone and everything is digital.