Rude front staff. The clinics advertises walk in welcome and front staff tells callers walk ins…read moreare only at 730 am and again at 1pm. I've been present when doors are not even opened for the patients until 740am after a patient calls asking why the doors are not opened yet. Front lady was curt and stern with elderly patient that had a hard time moving around with a walker for not responding quick enough for her liking. Front staff also carries on with personal conversation on the phone while patients wait to sign in. If I could give a no star review, I would.

staff was very rude, they told me to change my son's insurance in order to accept him, once i did,…read morethey had me waiting outside for about 2hrs, with nobody coming in or anything, after that they called me that they couldn't accept him for no reason, except that i will have to a few days for the medicaid to be updated. they could at least let me know while i was there, what was the point of staying.

What a joke this place is. Called and made an appt for my wife to have a bone density test after…read moreher Dr in San Antonio told her she needed one. Called and gave them the info and request on the phone. They said to come in on Monday at 940am. Arrived and the receptionist was rude, not businesslike at all. Just continued gossiping with her co worker. Finally, she asked what we were there for. Told her we had appt for bone scan to which she said to have a seat. After 15 minutes or so of listening and watching Mexican TV,,,she tells my wife they will not do it unless we are a patient of theirs. Geesh....Why did they not tell us this when we called and made the appt or right off when we arrived. To busy BSing with co workers I guess. Hope the actual Dr is better than the staff! Of course we had to go elsewhere.

Great service, Dr. Sanchez has never failed me as a doctor, on the last visit I had a little bump…read moreon the neck and I was worried, he said it was just a little infection and gave me my prescription, I haven't been sick ever since.

Wow, I've tried with her. She is controlling & judgmental. She does not appreciate my input. I am a…read moreperson who will be involved in my care. She wants to say what she has to say and doesn't listen. She actually talks over me. She wants me to come in every 4 months for lab work & a follow up reading. I recently went in for my annual Medicare physical. I was asked by the pre-visit provider, all the questions. I reported frightening symptoms of depression/anxiety which I was feeling. Clearly she did not even review my information. When I told her my antidepressant was not working she said she would change my medication (a week later not done, according to my pharmacist). When I told her that I couldn't find a psychotherapist she informed me, "there are no psychotherapists in the Valley"; seemed to have a real problem with my terminology. Her response was "you still want a 'counselor' ? I changed you medicine." I hear a lot of judgment. I found a report, from September of last year (2021) in my Portal of a chest x-ray she had ordered for chest congestion. The report stated "evidence of chronic interstitial fibrosis." Although this can be serious and she had ordered it, she apparently had not seen it or told me about it. Her only response was "do you want to see a lung doctor?" I have the appointment now. There was NO examination during my Medicare wellness visit last week; she only listened to my heart. She read off my vitals including my temperature 94.6. When I told her no one had taken my temperature she said "well it says that right here." (I had been running a low grade fever from a stomach virus.) She did nothing more plus she reported the number on my record, as if I were lying. When I mentioned my chronic pain she got down right belligerent; told me "you have had enough tests" (even though I had not asked for nor suggested any). Then she began to read them, my tests, going back more than 2 years, even before I began seeing her. This is not an isolated incident. Her method of "medical care" is to tell you what she wants to say and read off your most recent lab & any other tests & have you come back every few months to do the same. Her paradigm leaves the "human" she's treating, totally out. This is unhelpful, if not dangerous. She has some good reviews so I think there must be people who prefer this method OR.... just don't know any different way. As a retired 40 year Registered Nurse from Kansas I have never even heard of this kind of "care" and truly don't understand how it could be construed as even okay with any patient.

I love Dr. Dr. Swarup. She is one of the few doctors in the valley who I feel is truly competent…read moreand honest. I went to her for my thyroid. She was the first doctor here in the valley who knew to do a full thyroid panel. I did not have to ask her for it. So, she is very knowledgeable. Second, I only see female doctors because many, not all, male doctors do not listen; she does. She has been taking care of my health for 20 years and I have been doing great. I recommend her to all my friends. She is truly the best!

I can't even begin to describe the attributes of this amazing place! I've seen multiple doctors at…read morethis practice and each and every one of them are amazing. I just got back from a visit with Erica Robles and the level of caring, concern. Compassion and understanding is unmatched. I've spoken to many people at the call center... And Eduardo stands out. He's just so helpful. I highly recommend this practice.

Top Rated Doctor's Office! I have been to my fair share of Doctor offices, both military and…read morecivilian, but none can compare to the level of service I've received here at Family Health Center of Mission. From the doctors and PAs to the staff, everyone is here to serve and take care of you! Special thanks to Dr. Navarro and Sylvia Bustamante, as well as the staff!!

This is a review about the doctors and P.A.s…read more They are caring and put the patient first.

Not happy. I had a telehealth visit with my PA Edgar Garcia on Friday regarding blood work. He was…read moresending my prescription into my regular pharmacy however I told him they were closed over the weekend. He informed me I needed the medicine before then and what other pharmacy I would like. I told him Walmart Pharmacy in Edinburg off of 281. i hadn't heard anything else from Mr. Garcia or the pharmacy. On Saturday I called the pharmacy to see if the prescription was ready. The pharmacist proceeded to tell me that he tried calling the doctors office because the prescroption is not covered by my insurance. The out of pocket cost was going to be over 500 dollars. He said if we could call the office as well to help out. Well it's a Saturday and they aren't open so I had to call the answering service. In this case they only send the messages through to the on call doctors if it's a life or death situation or what they consider a medical emergency. Well my case is a medical emergency since my potassium is at a 6 and it needed to be lowered. The answering service sent my message through to the on call doctor, which was supposed to be that I needed a cheaper medication that the insurance would cover. Later on I received a message from the on call doctor which i am assuming was PA Adam Ortega wanting me to review the medication. The medication was the same one that had been sent and it was sent to the pharmacy that was closed for the weekend. In other words he didn't even open or read my chart. I then called back to the answering service and left them another message that I needed a cheaper medicine than what is listed and it was to be sent to the Walmart Pharmacy in Edinburg off of 281. The answering service guy said he would send it through and said if the doctor feels this is an emergency he will contact you back. Well I never received a call back or a message back from PA Adam Ortega. It's now Sunday morning and I am without the medication I was needing to lower my potassium since Friday and before Monday. I am going to have to go to Walmart and purchase this medication that is over 500 dollars out of pocket because someone isn't doing their job by reading the chart correctly or by picking up the phone and calling the patient directly. I've always been happy with VMAC and PA Edgar Garcia however, not this time with PA Adam Ortega.

Dr. Jagadeesan is an excellent doctor who listen to your concerns. He has excellent bedside…read moremanners. Definitely a doctor you would want for your health needs.

Best doctor always willing to help, with appointments he will spend his time talking to you and…read moreyour concerns, my family's doctor for 35 yrs. Came to know him because of my beautiful mom that passed in 2020. Always so grateful for him n his staff. Love them all. If he can't help you he will refer you to the specialist. Dr George n his staff is 5 star

Dr. George is an excellent practitioner. He treats patients with respect and understanding. He…read morelistens very closely when you describe your problems. He helps patients set goals to improve their health and follows up on problems and goals each visit. Dr. George is very knowledgeable in internal medicine. He is also trained in pulmonary medicine. His knowledge and experience make him a excellent diagnostician. When required he prescribes tests to fully analyze an illness or condition, and integrates this information into effective treatment. He is very thoughtful and knowledgeable about the use of medication both for acute and chronic conditions. Dr. George is friendly and also has a sense of humor. In addition he is very open to constructive criticism of the operations of the practice, Valley Internal Medicine Associates (VIMA). Dr. George maintains and uses detailed electronic medical records. He is also very responsive to communications submitted via the practice's web portal. Dr. George is one of three physicians that operate the practice as a corporation. Dr. George is very supportive of the practice's goal to provide a broad set of medical services to adults. This allows immediate use of laboratory tests, x-rays, and the other diagnostic tools within a single visit to the office. I am giving Dr. George a rating of five stars because he has provided me exceptional medical services that exceed my expectations of a primary care physician.