I just needed to do a quick cash deposit and was greeted by everyone working in there. So sweet!…read more I did my transaction and I was out of there. Everyone said "Bye!" when I left. Again, so sweet. Big parking lot. Easy to drive into from the roundabout or from downhill of the side street. Couple of drive thru ATMs.

I use this branch often. The staff is friendly, professional and knowledgeable. They have always…read moreprovided me with timely and complete service. I can recommend this branch without any reservations. Sincerely, mike

The accounts web site is great. linking other accounts for easy transaction and financial reports…read more excellent reports. convenient Drive thru ATM in back. US Bank is available in other States.

Stopped by this branch to discuss some different options for transferring money between accounts…read more Everyone we had contact with were very helpful and professional.

I'm an grateful for this efficient, classy, helpful bank. Easy online banking, super friendly,…read morehelpful tellers, everything done well. I had to switch from a couple other banks to find Umpqua, they are the best!

I've had great customer service and care from them. If you need guidance through the quagmire of…read moreMedicare options, I would highly recommend them. Their clear and honest communication is a godsend during this process!

if i could give this no stars I would. I brought my taxes to them and had a complicated situation…read moreso that is why I wanted a tax expert. what a joke. first the tax preparer had no idea what to do or what I was talking about. she wanted to speak with someone with more experience so we re-scheduled the appointment. I went back for my next appointment and not only did she not know who I was, she could not find the appointment, called me the wrong name. She had not even talked to her so-called expert so she told me she could schedule something but the expert was really busy and only worked weekends. I was pissed. I had heard someone else say she would use TurboTax, so I asked for my documents and told her I would do turbo tax. Turns out I just needed a form and had to follow the IRS instructions. It was easy. And I am getting a refund instead of paying which is what I was worried about. DO NOT USE H&R BLOCK. I could do your taxes better than them.

This is in regards to the H&R Block branch located at 1404 E Front St. Ste. B in Port Angeles, WA…read more98362: At a little after 3:00p.m. today (4/20/21), I stopped by this branch unannounced, and I asked for some help. My family is currently coping with an impending death in the family, and my mother needs help filing her 2020 taxes. I spoke with a wonderful representative today named Crystal Liljegreen, who first offered her condolences for what my family is going through, and then she very kindly offered to help me look through my mother's stored tax documents to help me discern exactly which documents needed to be filed. This was a very impressive and helpful display of great customer service: I could tell that this branch of H&R Block is very, very busy at the moment, and for Crystal to take the time out of her day to help me organize the needed documents for my mother was touching and very much appreciated. Needless to say, my family and I are going through a confusing, stressful time at the moment, and it was so refreshing and reassuring for Crystal to selflessly help us at a time of need. Another thing I would like to mention is, when I came into the branch, some customers were already present who, in my opinion, were treating the staff quite rudely: they were speaking in unnecessarily raised voices, and from what I could hear, they were complaining about things that were most definitely not the fault of any of the staff. Despite this unfair treatment, the staff at this branch of H&R Block remained completely professional: they worked with the people, nobody on staff lost their composure, and they accommodated the rude customers with understanding and helpfulness. I myself work at a job where I have to bear the brunt of a lot of unnecessary anger from customers, even though it's regarding things that are not my fault and that I do not have any control over, so I absolutely understand what that kind of situation feels like: I was more than impressed with how the staff at this branch of H&R Block addressed and remedied the situations. It's a stressful time right now, and from what I understand, taxes and filing are going through a particularly stressful period; despite this, again, I was completely impressed with the staff at this branch and how they handled the adverse situations that they were experiencing at the time, including taking the time to help me with my preliminary questions. I have nothing but the highest praise for the Port Angeles, WA, branch of H&R Block, and I wanted to recognize their wonderful efforts and help. Thank you, Brendan Withey

Matt and his team are honest and transparent. I enquired about policies for my car and my condo…read more Both quotes were quickly delivered to me, easy to read and understand. I found Matt easy to speak with about policy recommendations. In addition, his work was able to save me nearly $400 off of the policies that I held with another company. Highly recommend this agent and this team to anyone. It's worth at least asking for a quote.

This business is always professional, has timely communication, and seems to genuinely care about…read moreits clients.