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Wells Fargo Bank

3.0 (2 reviews)
Closed • 9:00 am - 12:00 pm

Services - Wells Fargo Bank

Personal banking

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5 months ago

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Ask the Community - Wells Fargo Bank

TDECU Angleton - TDECU Angleton exterior

TDECU Angleton

(9 reviews)

This was member service number. I made payment using my debit card friday to a bill, showed…read morepending all weekend even this morning. At 1115 I logged in to make sure it cleared, it literally just disappeared, when I called I was advised not to pay my bills on Friday through Monday because that is how there system works. Lol the supervisor advised not to worry about it that it will show up tomorrow. So it disappeared then their system will go back and pull it back our?

I am in the process of moving to Angleton. I recently opened up an account with TDECU . In order…read moreto get into the bank you have to give them your drivers license. I left one day without getting my license back. I called Janet Rivera to see if she could help me. She did not return my call. I called her again to expedite my checks and she did not return my call. I then made an appt with her and ask why she didn't return my call and she said she doesn't answer phone messages. She was too busy. I find that unacceptable. I then called the Mgr of the bank and she had her asst Jennifer Lares call me . She said that it was a teaching moment and would talk to Janet. I ask for a new point of contact and she said she would handle my account. A few weeks later I called Jennifer about a check I had written and left a message. She did not return my call. I emailed Jennifer and Janet and neither responded. It would have been better if either one would just say that all customers must go through their call center. I have used the call center twice now and both times left a message. My calls were returned about 4 hours later. I guess I must be old fashion to expect better customer service. Banks/credit unions are like service stations. There is one on every corner. The only difference between them is customer service. I would not recommend anyone to use TDECU.

Wells Fargo Bank - banks - Updated May 2026

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