the bald man and the young man named mark is very polite they make me feel like i.m some one. all…read morethe employees are soooo. nice! maybe you needed to take your account somewhere else! everybody is due a bad day

They no longer allow individuals to use night deposit. Why would they not want to take the money I…read moream trying to deposit in their bank. They said I could get a debit card and use the ATM. I don't want another card to keep track of.

If it was possible to give a negative review I would do it. This was my first time going to a Wells…read moreFargo in this area and it was an absolute nightmare. It was packed, the staff inefficient and I don't think it can get any worse than this. You stand in line to put your name down on a waiting list, do they have any common sense. The manager is in a corner not doing anything and the only 2 banking reps are so slow and they take a break after every client to go walk around and act like they are doing anything. The only people that seemed to be doing work are the tellers.

Friendly service although busy takes care of your personal needs in a timely manner. Very welcoming…read moreatmosphere!

From the owner: Your TDECU Freeport Member Center located at 1701 North Brazosport Boulevard in Freeport, Texas…read moreoffers lobby and drive-thru banking with deposit-taking ATMs, coin-counting, wire transfers, and more. Our local team is here to provide the guidance and support you need to make the most of your money. TDECU is a not-for-profit financial cooperative with over $4.9 billion in assets and serving over 399,000 Members. With over 30 Member Centers across Texas and access to more than 55,000 surcharge-free ATMs, we make it easy to manage your money wherever you are. Learn more at tdecu.org or call (800) 839-1154. Equal Housing Lender. Insured by NCUA.

TDECU's customer service is always more helpful to help with any of your account questions and any…read moretype of transaction you might need to handle. If the first person you get on the phone isn't in the right place, they know exactly where to transfer you to. Not to mention the security services you offer. I feel totally safe when I'm talking with a TDECU representative and I just can't thank you enough for the impeccable security measures you use for our safety. Thank you so much! Linda Peters

My family and I have been members for several years now and I don't feel good that this…read moreorganization profits from our money any more. I needed a stop payment on a check done and have been on the phone for 2 HOURS NOW. I spent over an hour verifying my identity and being transferred before I got to the right department. That person had me tied up over 40 minutes until they transferred me AGAIN after initially refusing to, only to make me hold longer first. They told me they were new and trying to learn how to do it on my time. I've been posting the screen shots of my phone time stamps on their Facebook page under a post about shiny new ATMs with the suggestion they spend some of that money on customer service development. Their social media person was kind enough to comment that they didn't like that and wanted to do better, sealed with a heart emoji. I just hung up AFTER 2:15:00 and was told the stop payment I needed (still paid $28) was finally done. I think you know what to do with your heart emoji...

I was on hold with their "Customer Service" WOW!!! That's a…read moreridiculous hold time! Hire some help, a total lack of consideration for their customers.

They didn't tell there customer about there new address, calling my stating it's important to…read morecall they office today.....my payment sitting down there undeliverable 21 days then it got return to sender......

Someone stole my debit card number and made fraudulent charges. Okay, stuff happens. Then the bank…read moretold me I had to take care of it myself. As in, call all the companies and have them reverse the charges. Um, shouldn't the bank help me with this sort of stuff? Never dealing with this place again.