Always great service. There when I need them and very friendly people. Would recommend to everyone…read more If you need a quality bank this is your place!

This is probably a good bank however I did not have any good experience with it. I recently moved…read moreto this area and decided to open a new account and this branch was highly recommended by an associate. Unfortunately, it did not work because the debit card had some kind of glitch in it. No matter what store I stopped at and what I tried to buy I could never use this card. It always declined the purchases and I had gone back-and-forth every day since last Friday. I was even issued a new card and I still experience the same problem, declined. When I went back to the bank the last time I was frustrated and decided to close my account. It was then that I found out that perhaps the reason why I could not use the card was because purchases had not been checked as one of the uses for the card. I did not understand this because if I am not going to purchase anything I would not have needed a debit card.

Very help and encouraging. She knew exactly what I wanted and got that price down to…read moreaffordability. Thanks

I was having a problem receiving a claim payout for my car that was damaged by a raccoon. I was…read moreneeding to pay the repair shop so that they would release my vehicle to. The person that was usually handling a very difficult and complex situation was not in and Allyson offered to handle the problem for me. She did a fabulous job while calling the responsible State Farm offices that resulted in the best possible resolution. Payment will be digitally in my account very quickly. Allyson demonstrated what my State Farm experience has been at Tim Keefe's office consistently. Always personable, always competent, and always gets issues resolved. I consider State Farm to be the premier insurance provider. Allyson is a vital part of that effort.

I have been going to Mrs. Sonnier to get help with my taxes for about 3 years now. She is very…read moreprofessional, up to date on all the latest tax laws, and probably the nicest person you will ever meet. My returns have been great and it is nice to have someone you can trust to stand by you in case the IRS decides to give you a random audit.

The ladies there are great! super friendly and help out so much! I was able to save so much with my…read moreauto and home policy. I wish my old agent was detailed like them.

My experience with Allstate has been less than pleasant. As a first-time home buyer i had a home…read moremortgage insurance company i was happy with but i got a call from one of Nicks agents Rueben who convinced me to bundle my car and homeowners' insurance. After speaking with Reueben I decided to switch but later that evening I had spoken to my husband who stated he didn't want Allstate as our homeowners insurance policy so i had sent over an email to the team expressing my concerns. Reuben called me the next day to ask me about my email and why i wanted to cancel policy and after about 45 minutes on the phone we decided to keep the policy because the bundle is where i got the discount. So getting off the phone i thought i was in GOOD HANDS with my new allstate policy and in fact Reueben never went and let the team know that i did not want to cancel the homeowner's policy, and 2 months lapsed that I did not know he had not done what he is supposed to do. NOW the policy is ri-instated at a higher cost, and my homeowners lapsed for 2 months so now i owe money to that. The customer service i have received has been horrible, they are not willing to accept their agents mistake and as a new customer it has left a terrible flavor in my mouth. I would not recommend these agents, i feel like i was lied to, tricked into a policy and weaseled into something that was not beneficial for me. This office should be embarrassed by the way they have done business, and i do NO recommend Nick Taylors TEAM as i have been lied to and misled. When i asked about the recorded calls you are on with the agent they can't seem to find them now?? they whole experience with allstate has been SHADY. I will be switching companies as soon as i can figure this out. Learn from me and dont be taken for a fool by these agents.

This is the most professional and efficient business. Most of the employees have been there since I…read morehave been insured for 30 years. They know their stuff! We have our cars, home - all with them. Deborah, Tonya and Laurie have been our contacts throughout. Amazing group of people that I trust!

I have been with State Farm since I got my learner's permit in 1999. I was originally with a…read moredifferent agent, Bevil Gilbert. When he retired my account was transferred to George Franklin... HUGE step down in service. George never returns emails. Literally NEVER. My policy prices keep getting raised... even though I haven't had a claim or a ticket in over 5 years. I finally decided to leave State Farm and I can't even get a response from his office to discuss how my prorate refund will be processed. State Farm usually has great service, but I would advise avoiding this agent.

The ladies in the office are very friendly and professional. I really like being a customer.read more

1st time with Texan credit, very helpful people they know their business I would definitely…read morerecommend to everyone who needs a little help...