I found this locally owned Sears Store to be very #customersatifaction first…read more They showed me what was on sale & directed me to the correct product to satisfy my needs. Thanks! For Great Customer Service!! See you soon.. www.gobza.com/freesignup

Saved by the blade!!…read more I looked all over town for bi-metal reciprocating saw blades for my "saw-zaw." No luck anywhere in town so I gave Sears a try before giving up. Voila!! They had them and I just thought they only sold appliances and mowers. Really saved my fanny on a job I was trying to finish!! I will definitely give them first dibs when blade hunting. Salesman helped me order a Craftsman rotary tool also.

The owner of this business is so rude and condescending! He insulted me and my wife in front of a…read morestore full of customers. This business is destined to fail. You can't treat customers terribly in a brick and mortar store anymore. I will never set foot in this store again and will tell everyone I know to stay away. He may have a trophy for cooking ribs but he needs to take a class on speaking kindly to people. Maybe pick up a book by Dale Carnegie?!!

We evacuated from New Orleans for storm #7, yes storm 7!! And was in Jackson, heard about…read moreMississippi Grills from some social media and also on the BBQ Central Radio show. Saw it was only a few miles from our hotel and ran over there. Wow! They have everything a BBQ'r would want or need! Grills, rubs, sauces, woods everything! They were a huge help too, asked me what flavors I was looking for in rubs and sauces, showed me several but I have someone that has Soy Allergies so we had to check each label. No problem, they grabbed jar after jar looking and recommending what they like. Then you walk over to this 8 foot table and every rub and sauce is there opened and ready to sample! GREAT Place!! In the area stop in!

I am only rating a one star because a negative zero wasn't an option. Home Depot's customer…read moreservice is excruciatingly awful. I believe in treating people with kindness-- and actually helping others. Here is not the case. So, I just discovered that Home Depot is charging me interest on their card for two (2) different appliances when I only have one appliance (a refrigerator that was on display). I was made aware that my two promo rates have expired and now they are charging $273.58 and $115.03. Joseph was somewhat pleasant over the phone, yet not helpful at all. My only question was to find out what the second item is that I'm being charged for. He said that if I don't have a receipt-- he can't help me. "It's been six months, Joseph. I no longer have the receipt. Can you pull up the appliances that I have with you? That shall solve the problem." That's me thinking that something fraudulent has happened (LOL). But, I was also made aware that because I didn't pay off my refrigerator in six months, I now have a 29% interest rate. For the record, my FICO is close to 800. I also never missed a payment and pay twice the minimum every month. Let me mention again that I have close to an 800 FICO SCORE! A 29% INTEREST RATE? Really? My message is to advise everyone to not open a Home Depot account/card. Shop at LOWE'S; ACE; Walmart. #DeucesHomeDepot

On March 11, went in and asked the clerk if she was the paint expert. She said she was. She…read moreabsolutely was! She matched an old paint color from 2007! Kind, courteous, and professionally handling all customers. I appreciate employees like her.

I purchased furniture and appliances last year around September 2022. The mattress was delivered,…read morehowever some items were on back order. The store called and asked if I wanted the other items, I declined, said no, I did not. The appliances were not delivered. Between the finance company and the furniture store my money wasn't refunded until a week ago, which is 17 months later. However, it was sent to the delivery address. I live in Atlanta, Georgia. I have a Atlanta identification. They send my mail here. Verify my address with each call. Hence, it should be no problem with sending the refund check of $4100 to my address on file. I have been iterating this mistake for 17 months.

The lady manager at this location (I-55)was overly rude!! She was very unprofessional and…read moreaggressive!! Because of her being so unprofessional and lacked customer service, I will be doing business elsewhere. A manager of a well known business as this should know better!!

I have had several occasions to buy items that Lowe's and Home Depot service people obviously know…read morenothing about even though they are department managers. Any time I go to Ace in Brandon I am treated with professional courtesy and abundant knowledge about whatever you need to buy. This has become my Go-to store. Ridgeland resident

Went in today looking for help on putting on a motorcycle shield. A couple people helped me special…read morethanks to John! You led me in the right direction I sure do appreciate it

Wonderful store and people. We have bought patio furniture, outdoor pillows, grilling accessories…read moreand a green egg. The owners and the people working there are always helpful. Beautiful things for gifts as well.

This store is conveniently located with courteous people providing one-on-one personal service…read more The store experience itself was great. However, the actual purchase did not meet my expectations at all. I purchased an appliance ONLY wearing the Sears name. Sears sold their name only; NOT their stellar reputation for quality. The large upright freezer that I purchased needed seal gaskets replaced in less than two months, actually upon delivery; however, I didn't initially discover it.. Frosting ice immediately began to accumulate with air seeping from the blinded side of the door. In a few weeks, the frosting became worse. It's a RED Flag for quality or lack there of when repairs have to be made within two months of purchase. Upon my researching the reviews of others, I discovered most people who made the same purchase had the same complaints and that Sears DOES NOT make appliances bearing their name any more. I want to share honest and concise information so that it will be known that this is a risky purchase. I DO NOT Recommend the Sears Brand any more because it is NOT Sears. Therefore, get a current reputable brand that value its reputation; not just profits. If you make a purchase, immediately check the seals/gaskets to be sure that they have a flush seal all around. Also, inspect for physical dents and or damage. Don't pay for frustration, wasted time and poor quality; such vanity should not come with a price. The Four Stars are for the store, not the appliance. If the freezer had met my expectations, I would have given the store Five Stars.

Everyone acts like they hate their job. Store is not near. It's kinda scattered. You get decent…read moredeals but you have to find them because staff isnt very helpful

I bought a Whirlpool Gold Refrigerator from Cowboy Maloney's in 2011. I bought the extended…read moreWarrenty and renewed it every year. After 8 years I started having a problem. I was referred to Miracle HVAC out of Jackson, MS. The problem started in January 2019 and after using a cooler with bought ice for months, I was tired of the LIES and I bought a new fridge. And NO, I didn't buy from Cowboy Maloney's again. In my opinion, a $3000 fridge shouldn't have to be thrown out after 8 years. I had no choice because of the HORRIBLE service from Cowboy Maloney's chosen and ONLY repair center! I hope this helps someone else from going through what I had to go through. BUYERS BEWARE! Buy from someone else!

i bought a catnapper electric recliner from the vicksburg ms store and the extended warrenty over a…read more$1000 before the first year was up had problems not working properly have been working on repair for 3 months still not fixed thiss chair was bought for disable person not much good for them very disappointed but no help yet