Vanity within 2 years=eye sore Bathroom had bn remodeled…read morebefore vanity from Chan was installed. They seem to take the position of pass the buck instead of a replacement or partial refund of less than two years

My first time here, the staff was extremely nice. But the store was extremely messy and so…read moreunorganized, needs some TLC for sure.

I bought a refrigerator and dryer,washing machine two weeks ago. My refrigerator had died so I…read moreplaced it in the garage to be picked up by conns which I had paid to have picked up ,they wouldn't pick up the refrigerator . I cleaned it out and now they still won't pick it up. Avoid them shop else where!

From the owner: Conn's HomePlus® Jackson, Mississippi is your one-stop shop for quality household appliances,…read morefurniture, electronics, mattresses and more. This spacious store provides all of your household furniture, appliance and electronics needs.

This is a wonderful company! Impeccable service, the technician, Chris was great. He repaired my…read morerange, it works perfectly. Browns kept in constant touch through text, the whole experience was a pleasure. Would highly recommend.

From the owner: We are a local family who cares about our neighboring families. Our biggest emphasis is customer…read moresatisfaction.

Ordered new S/S sink and paid for direct shipment to my residence. I was appalled at the condition…read moreit arrived in and had I been home at time of delivery I would have refused it based solely on condition of box. When I opened box the condition of the sink was even worse than the condition of the box it was in. There was absolutely no packing material in the box to protect the sink. The drains and baskets ordered with the sink were out of their boxes and loose inside the carton. Not likely I will ever order anything from Ferguson for home delivery again.

From the owner: Whether you're designing a new home or renovating a single room, Ferguson Home offers an unmatched…read moreselection of bath, kitchen, and lighting products by renowned brands, ensuring you'll find everything you need for your project in Jackson, MS. Book an appointment at one of our showrooms, where you can interact with products firsthand and get personalized, expert support every step of the way. If you prefer to shop our extended selection of products online, our suite of digital tools will help you plan and execute your next project. Our experts are standing by seven days a week to help make your vision a reality.

The Colemans installed a new heat pump for us this month. I chose them due to the excellent…read moreservice I had received in the past. They were very professional and the communication was excellent. The unit was installed quickly and works wonderfully well. Their estimate was below other businesses in the area and I felt that they, being a family owned business, were more invested in providing exemplary service. Which proved correct. They supplied some extras and explained operation and maintenance as well as the warranty. I highly recommend this business for anyone seeking trustworthy, reasonable, and professional service.

I contacted Coleman's since I'm having issues with a recently installed, brand new water heater…read morepurchased from and installed by another company. Truthfully, I feel taken advantage of by that company, like they just wanted to make a sale, neglecting to properly inspect and diagnose my prior unit. The issues I was having previously have returned. I'm very frustrated and don't want to deal with them again. I should have known better when the responding tech took less than 5 minutes to mutter, "This heater is bad. This is not a good brand," despite my previous heater being only 4 years old. I contacted Coleman's A/C Heating & Appliance Repair seeking a professional who would listen carefully to the issues I'm describing and offer sound advice/solutions on how to proceed. I expected to hear back from Coleman's within a day or two. But my inquiry was responded to quickly. The technician was friendly, listened, and we discussed what could be done to get my hot water going again. It was suggested I contact the company that performed the install since I'm still under warranty. But it was such a negative experience with an inattentive, apathetic tech that I'd rather cut my losses and allow Coleman's to care for my unit. I will follow Coleman's advice. But at the first sign of indifference or rudeness by that other company, I'll call Coleman's out to fix my heater.

worst furniture I've ever bought. the screws didn't line up. I went to Lowe's and bought screws to…read morekinda build the furniture. it's still crap. wobbly and I hate it. thanks! I'll never shop at Home Depot as long as I live. and I've probably bought 100,000 or more from them in the past 20 years. sad. end of an era. I'm all Lowe's now.

Wish I could give this store zero stars. I've never had a good experience with this store, but have…read morenever given a review until now. When calling the store a little over a week ago to find out when my online order that was received would be canceled. I was told I had until the 23rd. today my order was canceled. I immediately called the store and was told there was nothing they could do about it. This included Genetha, who is an assistant manager. Despite the fact that the order was just canceled this morning they refused to do anything to accommodate me once again this just adds onto the other bad service I received, such as 30 minute waits to get curbside pick up, slow or nonexistent customer service within the store, etc. Recommend you pay a few cents extra for your products and go up the street to Lowe's. At least they pick orders, timely, bring your curbside out timely, and don't cancel your orders earlier than they told you on the phone. This Home Depot should be shuttered.

I am writing to publicly report an appalling series of failures, mismanagement, and unprofessional…read morebehavior I experienced at your Ridgeland, MS location (Store #2622) on November 24, 2025. My purchase consisted of a refrigerator, over-the-range microwave, and gas range, totaling $1,880.28, which I paid in full at the time of sale. Before I continue, I want to commend Sales Associate Leonard (#921214) for his excellent service. He was courteous, knowledgeable, and the only helpful employee involved in this transaction. Unfortunately, the same cannot be said for the rest of the experience. I worked with Carrisa, who identified herself as a department supervisor, to finalize my purchase. I clearly provided the correct Mississippi delivery address in Jackson, MS 39206. We completed the installation contracts, and I asked how delivery would be scheduled. Carissa dismissed my question and said Lowe's would contact me. Just hours later, I received a delivery confirmation -- to a completely incorrect address in South Fulton, GA. I never provided that address, nor was this order intended for Georgia. When I contacted customer service, Donna (#4011217) attempted to correct the store's error and then escalated the issue. Carissa advised that because the store manager was "not available," the Assistant Store Manager instructed her to cancel and re-bill the entire order -- meaning Lowe's expected to charge me a second time while I waited up to seven business days for the original nearly $2,000 to be refunded. This is not a solution. It is a burden placed entirely on the customer to fix a Lowe's error. Despite there being ample time before the requested delivery date of December 3rd, I was told that correcting the address was "not possible." Carissa then transferred me to another associate, Karen, whose curt and dismissive behavior was shocking. She insisted that although the error was the store's fault, it was "human error" and that this is simply "the Lowe's way" and has been for 20 years. When I stated that I wanted the order canceled and refunded due to their refusal to correct the mistake, she replied "OK" and hung up the phone. Repeated attempts to call back were met with transfers and disconnections, forcing me to go through customer service again to obtain proof of cancellation. Your team did not just mishandle a sale -- they demonstrated a complete disregard for customer trust and for basic professionalism. I was prepared to give Lowe's substantial future business, as I own and am renovating multiple properties. However, based on what I experienced, I no longer trust Lowe's to handle large purchases responsibly. I am requesting that district leadership address the conduct and training deficiencies among the employees involved, specifically: The Assistant Store Manager who declined to come to the phone or assist Supervisor Carrisa, who failed to properly manage the transaction and refused reasonable corrective action Karen, whose rude and unprofessional behavior was wholly unacceptable. DO NOT trust this store with any high-value delivery or installation purchases. Their handling of my order demonstrated a complete lack of integrity, accountability, and basic competence. At this time, I still have not received my refund, and I am now considering retaining an attorney to resolve the issue. Buyer Beware !!

Lowe's has officially became my favorite company to partner with while I'm doing renovations on my…read morehome. Their app has made it easy for me to find items, save items to my favorites list, read reviews, and shop online or in the store, and I don't feel out of place. The online shopping staff were extremely helpful when I needed a few more supplies and was already in the process of painting. I was able to place my order online and I called to ask if they could pull the items off the shelves soon so it could get delivered to me in time, and they did! I am so grateful for that.

Requested service for my washing machine, Ken came out and did a thorough inspection, he explained…read moreeverything to me along with pricing and my options. Machine and area around it were left clean a neat. Ken was very pleasant and a real professional. I would recommend him for your appliance repair needs !

From the owner: Ken’s Appliance Repair is a company dedicated to helping clients continue to live and operate as if…read morenothing ever happened. We pride ourselves on quality appliance repair in a timely fashion. What makes us different? - We schedule jobs around your calendar. - We prioritize client satisfaction and happiness. - We have high-quality tools and parts that last. - We always use upfront pricing with no surprise charges at the end.