Okay, so let me say I have good and bad to say about this place. I'd never been to a chiropractor before so wasn't sure what to expect. Was experiencing some back pain so went in.
I was explained the billing process which seemed complicated and strange to me. Rather than me pay a small copay each visit they offered me a years worth of like 32 visits or something along those lines for 5 copays so maybe $150 or so. Seemed wierd but whatever. I regret doing this as I was basically forced to commit to them prior to having my first visit.
Basically here's how a visit goes you either go get a 15 minute massage first then see the doctor for 2 minutes and get cracked once or you get cracked and then go get a 15 minute massage. The doctor, staff, and receptionists were all super friendly really nice people so I gotta give them credit for that. Make you feel welcome, super friendly, seem like they care so props for that.
That said I feel like the doctor has waaaayyy too many patients to really give anyone any quality care. Like another reviewer said it's like a rotating door of people in and out running people to different rooms, etc.
I feel this is less a medical center and more a spa to be honest. A dcotor can't spend 1 minute with me diagnose me and come up with a plan of attack, I realy doubt things work this way. Also, this was my first chiropractor but having spoken to others who have been it's much more medical like xrays, measurements of how far your head can turn, none of this was done with me. He talked to me for 2 minute sand told me what was wrong. I would also only get one crack on one side each time which struck me as wierd not that I know what they should be doing.
Overall here's my take on the place. The doctor is a young handsome guy, no I'm not gay I'm just saying good clean cut good looking muscular guy in a tight polo, a couple hot female receptionists, flat screen tv's. Just seemed more trendy than medical to me. Attractive receptionist, modern looking sorta upscale office. To me it seems more like a spa than a doctors office, not saying thats a bad thing in terms of ambiance but I just don't feel like its a truly medical experience, I think its a way to get insurance to pay for your massages.
As far as my compaints, I felt I was always pressured to come in. Even if I didn't feel like my back and neck was bothering me, even if I was busy they were trying to get me into there 2-3 times a week, I just don't have timefor that nor do I really need that. At their pace they would have run me out of appointments after a month or two vs a year like it was supposed to be. I wanted to ration mine out as I needed them.
I actually wound up stopping going because I was always feeling pressured to go and just didn't have time for it. I was kind of annoyed by one other incident that happenned. I had paid for the 30 or 32 visits and probably only used maybe 6 of them. I stopped going and just chalked up the other 20 sum visits I had left to a loss. Well a few months later I get a call from a collections agency. Wellness first sent me to a collection agency over $25. Not only did I not owe this money but if anything they owe me money. I called and left a message kinda pissed and I do have to say the receptionist texted me back about 10 minutes later and apologized and said she would take care of it.
After some time has passed I honestly wouldn't mind going back if they'd tone it down a bit in terms of pressuruing you to come in so much. Honestly Im kinda embaressed to go back after yelling at them and threatening to sue them if they ruined my credit score lol. Gotta give their massage therapists some credit as well. If you've only had massages at chain palces or happy ending shops you really gotta get a real theraputic massage they really do work out knots in your muscles and do a really good job way above and beyond most other relaxing massage type places.
Honestly if it weren't for the high pressure to come in all the time I'd probably have at the very least continued going there for the rest of the year I paid for. After I stopped going and then left a voicemail yelling at them I was kinda embaressed to go back. This place isn't bad, it's a nice office, nice people, relaxing and does help with sore neck back and other issues. My main point however is if you have serious back problems or health issues or were in a car accident and want more than just relaxation I'd recommend going somewhere thats more medical than spa
Thats my 2 cents. read more