My uncle was a patient in the St David's ICU for five days following a traumatic brain injury…read more Although I came in from MN and was only there for the last two.. every nurse that assisted in his care was absolutely incredible. His condition worsened each day on the ventilator and we had to make the difficult decision to remove his breathing tubes and take him off life support. It was the hardest decision of our lives but everyone's compassion and kindness made it bearable. My family cannot thank the staff enough for the level of empathy they shared, especially our day nurse James. Truly incredible group of ICU nurses and grateful to know there are such great physicians out there making a difference in the lives of their patients and families.

Currently in the emergency room been here for 2 hours, my boyfriend had surgery 5 days ago here and…read morecame back because his symptoms were not getting better. He has been throwing up this whole time. No one has seen him, haven't gaven anything IV, or medicine, staff not only has put other patients infront of us. Front desk staff rude the entire time. Wouldnt recommend coming if you don't want to wait of 3-4 hours to be seen for anything and meet with rude staffing. And this so not the first time this has happened came here another time with chornic period cramps and waited almost 5 hours and didn't even get a heating pack.

I don't know why this place has such bad reviews. I've been going here for roughly 15 years and I…read morehave switched doctors only because my original doctor moved away. Currently I see Dr Lucero and she is now helping me through menopause with hormone replacement. I've never had a problem with scheduling appointments or any of the front desk staff, they've always been nice to me. I also love that you can do your mammogram in the same offices and they usually are pretty quick with getting that done.

Arrived 10 minutes early, accidentally went to the wrong building. I was told they were running a…read moretight ship today and would need to reschedule me. Next appointment is in February of 2026.

I feel incredibly grateful to have Dr. Mark Sanchez as my primary care physician at Harbor Health…read more From the very first visit, he has consistently shown genuine care, patience, and professionalism. He truly listens -- not just to symptoms, but to concerns, questions, and even the small details that matter as a patient. It's rare to find a doctor who makes you feel heard and supported every single time, but Dr. Sanchez does exactly that. He takes the time to explain things clearly, never rushes through appointments, and always makes sure I feel comfortable with the plan moving forward. The entire experience at Harbor Health has been positive, but having a doctor like him makes all the difference. Knowing I have someone I can trust with my health brings me real peace of mind. I highly recommend Dr. Mark Sanchez to anyone looking for a compassionate, attentive, and knowledgeable primary care doctor. I'm truly thankful to be under his care.

I would stay away from this shady business. I came for my annual wellness visit which should be…read more100% covered by insurance. However, during the visit you have to be careful how to answer each question the doctor may ask as they try to manipulate you into upcharges. For example, I was asked: "Does anything else bother you?" I said my back sometimes bothers me. The doctor touched my back briefly and said "Yes it is stiff in one spot". So this triggered an extra charge because this is not covered as part of the standard annual exam.

My husband visited this urgent care today and he was very impressed with his care…read more The nurse practitioner Zainab Olalere did a thorough exam and was very kind. She prescribed medications to ease his symptoms and encouraged him not to hesitate to notify them if they worsened. The patient service specialist at the front desk, Rhenolia, was very welcoming. Highly recommend this business

A 3-minute appointment turned into 3 prescriptions and a $300 bill. The real nightmare began with…read moretheir billing and communication with insurance - an absolute mess. If you don't want to spend the rest of your life on the phone with their billing department and your insurance, avoid this place. Would give 0 stars if I can

Poor communication with doctors and nursing! Given drugs that were dangerous with warnings on…read moregiving to age inappropriate! No respect as a patient! Would not recommend Round Rock Hospital!

Be very careful about the out of pocket charges and their billing dept. They over charged me $4,311…read morethe day of my surgery. They said nothing for 2 months until my insurance company pointed it out. They then refunded only a portion of it because they were paying my bills, bills that came in after my over-charge and bills that I had not even seen yet. This review is only for their billing dept. The health care workers were all excellent.

It's been a day since I have gotten back from surgery for a heart ablation done at the Austin Heart…read moreHospital in Round Rock, Texas. I am a patient of Dr. Whitehill there. I am very happy to say that my experience there was fantastic from the point of checking in at the hospital in the morning to being discharged after the procedure was finished and I was ready to leave later on that night. A small army of very nice, very competent people helped me through every step of a rather scary and potentially dangerous operation. The nurses, anesthesiologists, and surgical staff were especially compassionate and listened carefully to all my concerns, and then acted on them. The vibe there was always upbeat and positive. I really felt that these people cared about me and what they were doing. It definitely wasn't just a job for them. I'd like to shout out to the nurses there: Heather, Lexi and Joe. I had a minor complication after surgery and they stood by me, taking turns attending to me until the problem was fixed. Every person that I interacted with was patient, friendly and compassionate. What more can you ask of a hospital? I love to write reviews about food and restaurants, etc, but never about places like hospitals. Let's just say that I need to be very impressed if I am to spend my valuable time writing a review of a hospital. Thank you, Dr. Whitehill and staff. You guys are the best!

I've had the (unexpected) pleasure of seeing Dr. Z from a Stroke a year ago and had my 1 yr follow…read moreup and let me say, he is just as nice today as he was a year ago. While in the hospital a year the nurses kept talking about the Dr. Z & how I'd love him. They said that everyone calls him Dr. Z bcuz his last name is hard to pronounce but none the less he was/is great. A wonderful Cardiologist!!! In the event you are in need of one, I recommend him .

I'm honestly very disappointed with my experience at Arthur Direct Care…read more My family and I came here specifically for civil surgeon services as part of our immigration/legalization process--something where accuracy is absolutely critical. While my own medical form was completed correctly, the forms for my family members were not. This mistake led to a Request for Evidence (RFE) from USCIS, which delayed our case by several months. On top of the stress and uncertainty, this error cost us real money. Because of the delays and time pressure, I had to pay over $900 out of pocket for additional rounds of vaccinations at the same clinic just to stay on track. This situation could have been avoided with proper attention to detail. For a service that directly impacts legal status and timelines, I expected a much higher level of care and accuracy. I'm sharing this to raise awareness so future patients can double-check their paperwork carefully and avoid going through a similar experience.

My daughter has been a patient for about a year. The quality of care is unacceptable . The issue…read moreis her medication. Every month she gets same 2 medications, with doctor visit every 3 months, like clockwork. She is otherwise healthy with no medical concerns. However, every month without fail they screw up her prescriptions. Every single month! They usually only call in one, making it so she has to call multiple more times while at work to get it resolved. She calls and visits plenty of time prior to script running out, but by time they get meds called in correctly she's out. This is a ongoing monthly issue and for no good reason.

Awesome facility! Clean and very comfortable chairs for my 2 1/2 hour infusions. The staff is…read moreprofessional and very friendly, convenient location with ample parking.

I was referred here by my dermatologist. He recommended Ilumya for my psoriasis. Even though…read moreIlumya is a shot, it must be given under a controlled environment. Originally I was given the Austin location, but after one hostile phone call I found they have another location in Round Rock. Thank goodness. On my first visit, I rang a doorbell and a nurse came to let me in. Come to find out they had an intruder a couple of weeks prior. Waiting room is well spaced. You must wear a mask still. Once I filled in the paperwork. I only sat a short time before being brought to the back room. It is mostly a huge room divided by half walls. There are about two dozen electric recliners. On the walls are four huge TV's but were never on when I was there. On one side there are multiple desks for the NP's. A couple of private exam rooms. I should mention, I have yet to see a doctor here. All medical personnel are Nurse Practitioners. So I am seated in a recliner, nurse asks which arm and she pokes the needle in. Then I sit for at least 20 minutes to see if I have any reactions. If not, then I am sent on my way. Their are other there that get IV's. I was unaware that there was such a large market for these injection centers. Everyone I dealt with here has been kind and professional.

We were trying to register my niece for High school but it turns out she needed a shot before she…read morecan be registered. Seeing she just moved her the day before she didn't and doesn't have insurance immediately. SO the school recommended us to Round Rock Public Health Center so we would get her shots up to date. We did the mistake of driving straight there with out calling. Do your self a favor call ahead and set up at appt. SO you don't have to re drive back like we did. The next day we had her appointment for her 1 shot it only cost $10.00. The staff is friendly and nice

From the owner: -Immunizations -Flu…read moreshots -Sexually Transmitted Infections -Pregnancy -Tuberculosis -Pre-Participation Physicals

Dr. Cuellar is a rock star. I went to him originally as a referral from my GP. He asked me a…read moreplethora of questions, then spoke to me a bit about what they do there (this was almost a year ago). Based on our conversation and his assessment of my situation he prescribed meds, and scheduled an internal exam. The exam was uncomfortable, but not as mind bending as I thought it would be. Later, my prescription changed a little and then again. He was explaining that my body was responding and adjusting (which is a great thing). The staff has always been helpful. They try to get you in as quickly as possible, and seem to make themselves available for questions should I have any. Test results are always fast. This whole ordeal could have been super ugly. They made it workable....and not horrible. Kudos to Doc Cuellar and his Team!

I traveled from out of state for aquablation surgery performed by Dr. Cuellar at the recommendation…read moreof a relative who was very familiar with this doctors experience level and reputation. Not only was I surgically in great hands with Dr. Cuellar, his support staff including Henry, (PA) and Tommie, his supporting nurse were just outstanding. For the few weeks prior to surgery, the 3 weeks I was in Austin during the surgery and for the following weeks post surgery...Tommie was just exceptional on the phone and through portal messages. Henry as well could not have been more supportive in the weeks post surgery. It was/is obvious to me that Dr. Cuellar has perfected this mode of prostate surgery and I'd recommend him to anyone considering aquablation.