Holli Clem is an amazing, reliable agent! She knows everything there is to know about Lake Lanier…read moreand the surrounding areas.

Peggy was INCREDIBLE start to finish. She used her sources to find us our dream home that wasn't…read moreeven on the market yet! We were able to get our perfect house for the perfect price. She was able to help us through the process with expertise that only comes from experience. She thinks of everything! So grateful for our time with her!

If we could give a 0 rating we would. My family has been in real estate for over 30 years and this…read moreAssociation is by far the most incompetent company we have ever been associated with. I would strongly advise not to do business with this company. They are very quick to fine their residents and what makes it worse they lie and distort the facts. We have caught them in numerous lies. Good luck trying to get anyone on the phone. Bailee, Becca and Sandy have done nothing but harass our family since we bought our property over 4 years ago. We had tenants living in our house for the first 2 years and the roof started to leak while our tenants were living there in the first year. We tried to contact them all but they barely responded with emails or call backs. As the roof leak became progressively worse we pleaded with them to expedite the process due to the leak getting extremely worse. They told us it was a 6 week process for the Board to approve this. The roofing company could not believe they were slow walking this process. The roof needed to be replaced immediately as it then turned into an emergency. The roofing company said they never saw anything like this before and told us that they needed to drop off the supplies and get this fixed quickly before we have a roof collapse as our tenants were living with buckets of water. I told the roofing company to proceed immediately to protect our investment. The next day the roofing company dropped off the supplies in our driveway. The following day we got numerous calls and emails from the association that we were going to get fined for starting this replacement without approval from the Board. So we proceeded to call the insurance company and they told us to proceed with fixing the roof immediately. They also told us to contact the association and let them know they would be responsible for any damages that occur from this point on. The next day we got phones calls from Bailee and Becca stating the association has approved the roof replacement. Through out the whole process nobody would return our calls but once they found out the insurance company would hold them liable everything got resolved within 24 hours. They have also fined us for a number of trees that were previously approved. They lie and distort the facts to appease the Board. I'm not sure if they get kick backs on these fines but at this point I wouldn't be surprised. Our team of lawyers will ultimately find out if so. There is a reason why their reviews are so negative and carry a 1.4 rating. I'm in the process of filing a harassment lawsuit against this company for numerous violations of our rights.

To any Homeowners, Subdivision, Condominium, Town Home, or Commercial Associations considering…read moreIntegrity I implore you to proceed with caution. Full disclosure: I wouldn't know who Integrity was if not for the lack of professionalism of one of their property managers, Laura Lazar. I now feel compelled to share my experience so that others will know exactly what they are getting with Integrity. This management company would ultimately be an extension of your association and can shape the way your constituents feel about their neighborhood, HOA, and even their home. There are too many reputable property management organizations out there to risk one of your owners or tenants being treated so carelessly, distastefully, and unprofessionally.

Kathy is incredibly rude and unprofessional. Her attitude in very condescending. When I asked…read moreher not to cut me off in conversation again - her response was 'well you telling me something irrelevant to me'. What a sweetheart she is.

As a resident, I appreciate the support HMS provides to our community. They have been responsive…read moreand helpful during our board transition and have worked closely with vendors to ensure the day-to-day needs of the neighborhood are addressed. Their communication and follow-through contribute to the overall upkeep of our community, and it's reassuring to know there is a management team actively supporting residents and community operations.

If you're looking for an overpriced, highly segmented organization that requires repeated…read morefollow-ups just to correct basic errors, this is the company for your neighborhood. When questionable charges are raised, they may be removed--but accountability is nonexistent, and credits are never offered. Expect multiple emails and weeks of waiting to resolve billing issues. Attempting to leave Homeside? Prepare for the same drawn-out process and lack of responsiveness. While interactions are generally polite and professional, the overall service falls short--especially considering the cost.

If you're looking for an incompetent, unresponsive, and downright unprofessional HOA management…read morecompany--look no further. There was constant turnover in our point of contact, and at times it felt like no one actually knew who was responsible for anything. Emails and calls routinely went unanswered, and the staff consistently lacked even the most basic information. Yet somehow, they expected homeowners to drop everything and respond immediately whenever they had a request. Lela Ray, our most recent community manager, was one of the most unprofessional individuals I've ever dealt with. She consistently deflected responsibility, avoided accountability, and often responded to important questions with vague or evasive answers--if she responded at all. Whenever I pointed out inaccuracies or raised valid concerns, they were either delayed, ignored, or dismissed without resolution. Her reactive approach and lack of transparency only made an already dysfunctional management experience worse. To make matters worse, our community had to pay extra just to terminate our contract early--that's how bad the experience was. Separately, it's been discussed among homeowners that there may have been a personal connection between someone on the board and this company, which could explain how they were chosen for the role. While I can't verify that, it would certainly help explain some of the decisions made. I've either owned or rented a property in multiple major cities across the U.S. and I have never dealt with a management company this dysfunctional and incompetent. If I could give zero stars, I would.