Simply List team was amazing. So, we did the "For Sale By Owner: GAMLS & FMLS" with the option to "Lease an Agent-Access Supra Lockbox". They mailed this to us with a detail letter explanation on how to setup to the door, when Realtor can access the home and how to return the Supra lockbox. We also worked with Colleen on getting the images uploaded. I was able to work with her to get the images in the order we wanted to be viewed, which really helped on selling the home. Anytime an agent came to do the showing, they would either call, text and or email us. This was a very easy process and we were able to get a lot of showing. In addition, since we had the Supra lockbox, we never had to go with any of the agents. In addition, we also had an alarm on the home and was able to get notes added to the listing to let the agents always notify us before going into the home. We would also get an email notification when agent actually entered the home via Supra box. We would get to see the name and when they entered the home. The agent could also do a review on the home, which gave us great feedback on if we were listing the home for the correct price, if they liked the home, if they were going to make an offer and if they had any other feedback they would like to note about the home.
I was also provided with a link from Simply List with all the required forms. So in any situation, I would be able to deal with the listing. This was very helpful, because we actually had to use their unilateral notice to terminate form twice, which aided us in cancelling the sale transaction, put the house back on the market in one situation, which we use with other supporting documentations to be awarded the buyer's earnest money for not able to close on the home.
We also had the option to upgrade the service if we wanted the full service and even if the home did not get sold, we did not pay any additional charges to continue the listing. I found Celine answered my emails very fast and sometimes after hours.
In all, based on the price of the services they offer, excellent staff, their professionalism and excellent customer service we received, this is a tremendous company to work with and I would recommend them to anyone who is looking to sell their home on their own or using them to list their home. In addition, this is the 3rd home that we have listed with them and sold.
I would also like to thank Celine, Colleen, their principal broker and all their staff for the fantastic support and service in helping my Mom getting her home sold! read more