3 years living here and it has been a wonderful experience. I went from building 4900 (1 bedroom)…read moreto building 4800 (2 bedroom). Even when dedicated staff moved on to other opportunities, new staff had the same professionalism. Hated to leave but I bought a house. The maintenance staff is TOP NOTCH too! Grounds are super clean, gates always work and they communicate often about everything! Qiyam

I visited this place and did a tour. The outside is well kept however, when I did my tour of the…read moreinside of the apartment, I noticed how outdated the place was. They also had carpet throughout, which I was not a fan of. The layout of the apartment is ok. After my tour, i ran into a gentleman who had moved in during the summer and is now looking move elsewhere. He was furious about the constant mold problem apparently they have here. He mentioned to me how there is mold literally everywhere. Mold in the cracks of the window. The toilets breed black mold, the shower walls have mold growing under it, the faucet spouts also has mold coming through it. He even mentioned how the ice maker ice started tasting funny and stale. The automatic ice maker apparently is not maintained properly, neither is the dishwasher. I told the guy that it sounds like they care more about the appearance outside than they do inside. After touring the place and running across the gentleman that lives there, I am going to look at some newer builds. I would rather pay extra rent, knowing that the new build I am living in is in great shape inside. Before writing this, I looked at some reviews from this place and apparently there were some of the same complaints about mold and how the people concerns about it was not taken seriously. If you want new and not have to worry about these issues , look elsewhere.

For anyone considering the Gibson at Flowery Branch, I'd love to inform ya'll that this was the…read moresmoothest move in my girlfriend and I have ever experienced. The management team (specifically the manager Analia) were incredible. Making sure our move-in went smoothly and all paper work was processed efficiently. We have been living here for 3 months now and have zero complaints. Great neighbors and perfect layout for our lifestyle and commute. All in all 10/10 would recommend to anyone looking to move to the area.

Best thing about this place is the maintenance team, I had the pleasure of getting kalon to help…read morefix my washer and he did an amazing job! He was very respectful, made sure to explain what was wrong and how he was fixing it, and cleaned up so well afterwards! Thank you to a great team for responding quickly when issues arise!

I cannot recommend this apartment complex, especially to families with young children…read more Before applying, my fiancé and I specifically asked about the safety of the property because we had seen mixed reviews online. We explained that I am six months pregnant and we have a two year old, so safety was our number one concern. An employee, Dre, reassured us that the property was safe, and based on those assurances, we applied, were approved, and paid the reservation fee. Only after paying the fee did I discover, through multiple local news reports, that two men had recently been arrested in connection with the alleged rape of underage girls on the property. The case was reported as being under investigation. This is information that absolutely would have affected our decision to apply, and we never would have moved forward had we known. When I called the leasing office to ask about canceling our reservation and receiving a refund, Macy (or Marcie something like that) told me it was my fault for trusting what their employee had told us. She stated that they were not required to disclose criminal activity on the property and that I should have done my own research before applying. Whether or not they had a legal obligation to disclose it, I specifically asked about safety before giving them any money. As a pregnant mother with a young child, I expected an honest and transparent answer--not reassurance that left out information any reasonable family would want to know. The way this situation was handled showed a complete lack of accountability and customer care. Losing the reservation fee is frustrating, but what is far more disappointing is being misled after asking a direct question about something that mattered most to my family. I hope this review encourages other families to do extensive research before applying, because you may not get the full picture from the leasing office.

The management will tell you abject lies to persuade you to move in. We were told the private…read moreparking signs were coming down and that we could park wherever - this resulted in our cars being vandalized. When we confronted management they seemed sympathetic at first and then sent an email out COMPLETELY CONTRADICTING WHAT THEY HAD TOLD US IN PERSON. There is now property damage to my vehicle and they're not doing a thing about it. These people are CROOKS! Patio is roach infested and covered in wasp nests even though we were told they have pest control. Gate is always broken. Everyone in management here is a shithead liar. DO NOT MOVE HERE UNLESS YOU WANT AN ENDLESS ARRAY OF PROBLEMS! We are currently pursuing legal action to hold them accountable, but it will likely be some time before our case is presented and any judgement is made. If you do have to live here for whatever reason - make sure you get their promises IN WRITING! They cannot be trusted and their policy is to lie to your face until you go away. Absolute nightmare! Moving here has been the single biggest regret of my adult life. STAY AWAY!

Best services in all of Gainesville never disappointed in there services respond on time and…read morealways fair!

Zack in the front office is extremely helpful! I got a late fee for paying rent on the fourth which…read morewas confusing because I've paid on the fourth many many times throughout my stay here, Zack assured me we could get this late fee removed and was very helpful and understanding when I told him about the state of my apartment and my concerns for my health. I am so happy to have someone in the front office I can trust and come to with any concerns! Thank you so much Zack, you are making this a better place to live!

Rent is too high for not having amenities. Maintenance takes too long to repair anything. Run, do…read morenot walk....if approached about one of these apartments.

2nd false fire alarm in two weeks. I am up at 3:50 am…read moreoutside with neighbors. Too early for bogusness.

Broken gates, broken promises, broken everything -- RUN. If…read moreyou don't read anything else: This place is a scam. Do not waste your money or your peace of mind. I've lived at The Arden for about a year now, and I can honestly say it's been a miserable experience. If you're thinking about moving here, save yourself the stress -- here's what they won't tell you: When I first toured The Arden, they promised the gates would be working by the time I moved in (June 10, 2024) and offered four weeks of free rent to rush me into signing. Both were complete lies. Almost a year later, the gates are still broken, while nearby complexes have theirs working just fine. Security? Basically nonexistent. Right after I moved in, the air conditioning broke, and I was forced to wait THREE days in the summer heat for repairs. I had to leave my apartment just to have access to air conditioning. The broken AC has made me sick multiple times since then, and it's clear the system is unreliable. Maintenance only handles problems on their schedule -- if it's after hours, you're on your own. Our "brand new" washer broke within months, and guess what? I had to fix it myself too. The so-called amenities are a joke. The "free coffee machine"? Never free. The "all-season pool"? Usually green and disgusting, more like a swamp than a pool. Noise levels are unbearable. The walls are paper-thin, and partying goes on all night. You will hear every conversation, every laugh, every slammed door. Combine that with feeling unsafe because of weird stares and catcalling from other residents -- this is not a comfortable place to live. Bugs are everywhere. We are paying for pest control in our rent, but spider webs and bugs are all over the property. It's clear pest control is barely happening, if at all. Management is beyond unprofessional. In just one year, I've seen three different teams come and go. Communication is terrible -- we get nasty emails in ALL CAPS with zero professionalism. Instead of addressing concerns respectfully, they send aggressive, rude messages that feel more like threats than updates. They also randomly schedule "unit inspections" with little to no notice, expecting residents to allow strangers into their apartments with almost no warning. It's a complete invasion of privacy and makes living here even more stressful. If that wasn't enough control, they also enforce ridiculous fines on residents over holiday decorations. They control what kinds of decorations you can put up, when you're allowed to decorate, and fine you if you don't follow their absurd rules. It's petty, controlling, and just another way to nickel-and-dime residents. Rent here is way too high for what you're getting. You're paying premium prices to live in the middle of nowhere, with no security, broken amenities, dirty facilities, and rude management. To make it worse, they charge you a "convenience fee" just to pay your rent online. It's like they're trying to squeeze every last dollar out of you for nothing in return. Valet trash is another nightmare. If you don't set your trash out at the exact minute they want, expect extra fees tacked onto your already overpriced rent. Safety is clearly an afterthought. The elevator hasn't had a proper inspection in forever, and it has been out of service multiple times -- just another sign they cut corners everywhere. To make matters worse, when I emailed management that I would NOT be renewing my lease, they didn't even bother to respond. It's obvious they plan to pretend they never received the email just to trap residents into automatic renewals or bogus fees. More shady behavior on top of everything else. Overall, The Arden is full of broken promises, shady practices, controlling management, constant invasions of privacy, and nonstop extra charges. You deserve better -- don't make the same mistake I did. Look somewhere else.

I paid all my fees prior to moving out and somehow I am being charged the same fees in my security…read moredeposit. No email, no phone call listing what deductions were made from my security deposit. I had to call... I had been waiting for more than 30 days just to find out I get nothing? Make it make sense. More than likely theft, be careful renting here.

The complex houses more students than others. Not to say or conclude that they only lean toward…read morestudents. The complex has room mate type accommodations as well as hole apartments.