I rarely leave reviews this negative, but Mint Dental of Franklin absolutely earned it. The hours…read moreare completely inconvenient, and worse than that, they almost never answer the phone--good luck getting a live human when you need to reschedule, ask a question, or even confirm an appointment. On top of the poor communication, the prices are outrageous, especially given the mediocre service and lack of basic patient courtesy. I gave them a fair shot, but the experience was so frustrating and underwhelming that I switched practices almost immediately. Just not a great dental office by any stretch--unresponsive, overpriced, and poorly run. Avoid if you value your time, money, or sanity.

This office is terrible! They want you in pain and offer nothing to help you feel better, but a BIG…read moreBill! Quote you a price for care and then the day before tell you Ooops we made a mistake add a few $1000.00 dollars to that quote! HORRIBLE! When I was having a tooth removed I had to keep raising my hand because I could feel the pain and I have never had to do that at any other professional office EVER! It's like they are too cheap to numb you up properly. I was really disappointed in this practice and would not recommend anyone in pain to go there! There are many other wonderful dentists in our area and Mint Dental is not one of them!

nice staff they helped me quickly .They are super professional and friendly.I went for a problem…read morewith a tooth and they resolved it quickly.

Very happy I switched to this dentist office years ago. I actually look forward to appointments!…read moreFriendly staff- love the dental hygienist. The dentists make sure you are comfortable during any dental procedures.

Professional, Talented and Friendly Staff…read more I've had countless cleanings, a few filings and cosmetic tooth whitening without any issues Dr Jean is great and always makes me feel at ease

I was extremely impressed with this business. Of the many dentists I've been to over the years,…read moreResnevic is definitively the best of them. Staff is friendly and explains well. The cleanings I get here are always fast, yet are the most thorough and without pain. Billing options are affordable and sensical, whether or not you have insurance. Very glad I found them!

Best dentist office anywhere. Yes, that's a bold statement but it's true…read more First, office is centrally located and easy to get to. Perfectly appointed office w/Zen-feeling inside. Puts you at easy right away. Next, staff is wonderful! Office manager Jason is warm, caring, knows his craft and keeps the office running like clock work! Hygienist Dina balances her sweet disposition with the most gentle touch. Dr. Bankhead is the best dentist I've ever had. He is a pleasure to see. I require frequent visits and actually look forward to going as I always feel better afterwards. I've never experienced any pain...almost fell asleep a few times on the chair. The service is obviously paramount for this office as is their I.T. relativity. Everything is automated and current. I get automated and personal reminders making it easy to remember appts. And their medical equipment is top notch and rivals any large company. I've been a customer for about 5 years and can only say great things about this business. This will be my my forever dental office...it should be yours as well! A+

I have been going to this practice for close to 20 years now…read more Dr. Bankhead is trustworthy and kind. I have always felt sure he knows what he is doing and has my best interests in mind. Jason, who runs the office, is the most efficient and thorough office manager I've met at any business. He always makes sure I know everything I need to (even tracking down info I might need to know from my insurance) before we have any procedure. He never lets me miss my appointments (and I am a notorious flake when it comes to that). We've been bringing our son since he was old enough to need cleanings, too. It's just one of those places you know you can trust.

Made an appointment to get filling that fell out replaced. I explained when making the appointment…read morethat I was seeking a dentist due to my previous dentist moving and dropped off the in-network roster of my insurer. I said that I needed work done but my immediate need was to repair the tooth in question after which I would need to continue with other work. The appointment was made believing that the tooth would be repaired at that visit as it was giving me problems with some pain although I wouldn't call it continuing intense pain. I then phoned my insurer to verify the dentists were in-network providers on my plan. The two listed were. The day before the appointment I received a phone call from the practice from another person who left a voice mail about the appointment and to arrive 15 minutes early for paperwork. This person identified themself as "dr." When I heard the voice mail I became concerned that I had never saw that name on the list of in-network providers from my insurer. After phoning my insurer and finding that no such person was on their in-network roster, I attempted to phone the practice to make sure I would see one of the in-network providers at my appointment. A recording informed me that everyone was busy but if I left a message they would return my call. I never received a call and my appointment was for the next morning. I phoned the next morning with my question and was told I was only receiving a cleaning and exam at my appointment. I informed the person that, when making my appointment it was my understanding that my immediate problem would be addressed at this visit. I was told that their standard practice was cleaning, exam and prepare a treatment plan at this appointment and schedule another for treatment. That was neither my understanding nor my need which I tried to convey to the person who very clearly had little interest in what I had to say. While not belligerent, she was not very pleasant to speak with as there were numerous silent stretches to be followed by repeating things she had already stated with never an effort to understand what I was saying or attempting to address any concerns other than continuing to repeat herself. There was no attempt at answering my questions or to address my concerns. I was continually asked whether I wanted to keep or cancel my appointment but could not find out why what I was told when making the appointment, that the tooth that I needed repaired would be done. I stated that I absolutely wished to keep the appointment as I needed the repair to be done but I was not willing to waste my time and money to keep an appointment that the service I was told I would get would actually happen. I was disappointed that I was unable to get the service I was told I would get and that I expected and that I now have to start this process over again. But regardless of the care I may have gotten, the process of getting that service was too uncertain and certainly too frustrating to tolerate.

Fabulous! Wonderful! Amazing! And so grateful that this practice is around. My daughter shattered…read moreher front tooth veneer shortly after moving to Storrs from Los Angeles, and she had no local dentist, and did not know what to do or where to go. We called Dr. Liang's office, and they got her in, (when NO other local dentist would/could), and did a beautiful job fixing her front tooth. Whew! We are so thankful, and she is so relieved. Would give 10 stars if I could!

Dr Yang is so good and experienced! He took out three badly decayed teeth and did it fast and…read moreexpertly. I will be going back to get the other ones fixed. All in all they are good and very conveniently located near Beaver and Grove streets.

I can not say enough great things about this local neighborhood dentist office. My husband and I…read morehave been going here for 6 years and the service is outstanding. The front desk meets you with a big smile and they are happy to help me. I like it when I am greeted by my name. Michelle has gone above and beyond scheduling appts and really understands my insurance and makes it seamless at the office. I have had a couple of dentists but Dr Tran is the best. He is friendly and is quick and efficient. I just had a root canal and no sweat ! That root canal went into the next calendar year because Michelle pointed out my benefits and and that saved me a ton of money. Also I knew Dr Tran was there if I needed anything.

Got standard dental work done. Was told I had an old filling in an upper molar tooth and it should…read morebe removed. I couldn't get another filling so I had to get a crown. Got the crown and my tooth was shaved to low and hit the nerve. I then had to get a root canal. The root canal now went through my brand new crown. Multiple issues with the tooth after the root canal. The crown then cracked and I had to pay to fix the crown. Went to a new dentist who removed the crown since it cracked again and the new dentist said the tooth was shaved down to far and they couldn't adhere a new tooth. Now I have no tooth. I highly wouldn't recommend!!!!!

This dentist is awful. Being a true customer for years, he did me wrong. He performed root canals…read moreon my teeth without telling me. He removed fillings to replace them and performed the root canals. I had no prior issues with my teeth. I ran far from him and obtained a much more honest dentist. And I have had no issues with my teeth since. Be careful.

spent 3 weeks there, first week alone, then they filled the other bed in the room... The man behind…read morethe curtain was elderly and needed a Hoyer lift to get in and out of bed and be changed and what not... Had trouble with many of the CNA's not speaking English very well, but they usually respond to the call light quickly except for two different times when there was a long delay... there was a lady across the hall who was out of it and she would scream all night multiple days per week... they did not seem to have any solution for that. So Sleep was a problem. I guess the physical therapy and occupational therapy I experienced there was somewhere near adequate. Staff is generally very friendly, did not meet anybody i did not want to have caring for me. They accommodated me having some food brought to me from my house or the grocery store and let me store some in their refrigerator .. saw the doctor one time, and the Social worker and case manager didn't seem to have much interest in what I needed. Staff nurses seemed to be overwhelmed by Patient demands most days, often rushing if they appeared at all if I asked to see a nurse... I would say that the vibes were mostly good, but they could use more staff to handle the patient demands. I'd say seven of 10 were competent, and pretty much everybody was friendly. I give them a four star rating because they are much better than some other places I've been but there's obviously room for improvement, what's needed are mostly more staff and better food, and better case management/social worker availability and care.

I just finished 10 weeks of Physical Therapy there. The team was professional and very helpful to…read moremy recovery. Bethany was outstanding! Always pushing me a little further each week. Now I'm happy to report I have no more pain in my hip and shoulder!