Editing to add: Since posting my initial review, I promptly heard from the owner, Peter, at 8:00…read morea.m. Monday morning, which I was quite impressed by. He took full ownership of the situation and never tried to cover anything up or make excuses. He sent out his most experienced technicians to thoroughly go over the system and determine whether there was an issue that had been missed over the years or whether the unit ultimately needed to be replaced. They were finally able to determine that the AC had been installed incorrectly. While I'm certainly not thrilled that an improper installation wasn't identified during the multiple service calls we've had over the years, I do want to give credit where credit is due. Once Peter and his team became involved, they were extremely solution-focused and committed to getting to the bottom of the problem. I also learned that Peter was not the owner when I originally purchased the AC, which makes me even more appreciative that he stepped up and took responsibility for an issue that technically predated his ownership. He assured me that, one way or another, we would get the situation resolved, and I respect that. One thing that really stood out to me throughout this process was how highly each of the technicians spoke of one another. Every gentleman I interacted with this week had nothing but positive things to say about the rest of the team. It was very obvious that they have each other's backs and are all working toward the same goal. At the end of the day, I'm still disappointed that it took this long and this many service calls to uncover the installation issue. However, I believe in giving credit where it's due, and Peter and his team deserve recognition for how they handled things once they became aware of the problem. Their communication, willingness to investigate, and focus on finding a solution made a significant difference. ***************************** We have had ongoing issues with our AC system since purchasing a new unit from this company five years ago. From the beginning, the system has struggled to keep up and has consistently run nearly 24/7. After having the team come out multiple times to troubleshoot the issue, I ultimately had to have the system and other aspects of my home thoroughly evaluated. I was eventually informed that the AC unit installed was improperly sized and too small for our home. This has resulted in years of frustration, along with thousands of dollars in additional utility costs and service fees trying to diagnose and address the problem. I'm extremely disappointed that a new system was installed incorrectly in the first place and that it took multiple service calls and significant expense to determine the root cause.

Experienced one of the biggest scams attempted! Sharon's technician came out for a review of my…read morefurnace. I was told we had a crack in one the rings only using a one camera angle and my unit was being condemned. Immediately started selling me a new unit for $10k plus. After two, completely independent second opinions, the unit was determined to be fully functional and safe. The two independent second opinions dynastic reviews had various camera angles and also did a CO2 reading. Do not use Sharon's, they are a scam!

My home refrigerator stopped working. Only frost crystals! Moved everything into coolers with ice…read more Went to YELP, found Keitz, called and spoke with Arlene. She fit me into schedule quickly. Shane showed up on time and in 15 minutes found the issue. Took an hour to unclog the defrost line, a common problem. Shane was awesome, highly recommended. They are now my "go to" for appliance repair. He even suggested brands and models in case I need to buy new. For now my 25 year old GE is running great. Thank you. Jay P, Highland, MI

I heard long ago that an old trick is to gain your trust by pointing at rust at the bottom of the…read moreheat exchanger and frighten you into believing that it's leaking carbon monoxide and that your family will die tonight. Kreitz played that game right to the letter. What's actually occurring is (according to three trusted sources) that your A/C got low on freon, this causes water to condense and freeze. When the freon is fixed, the ice melts, which causes a little rust, and it's all perfectly harmless. He also needed a week to replace my furnace (it was 40 years old). I looked up his business address on Google Maps/Street View (try it). I tried repeatedly for four days to speak to someone about cancelling my appointment but could never get anyone to answer the phone. Worst of all, the old man's son was tagging along, so he's being taught this scheme. If we hadn't had to wait so long, or if he would have just loaned us a small space heater to get us through the cold nights, we might have had Kreitz do the job. Instead, I went to Home Depot to buy a heater. While I was there, a contractor happened to ask me as I was walking by, "Would you like a quote on a furnace?" Instead of a one-man home-based operation, I dealt with a large professional state-wide organization. The whole thing was over in less than 48 hours and on a Saturday. I paid more there. But the fact is I need reliable, long-term support and satisfaction for decades to come, not a lowball price. And a reliable furnace. And they gave me a very nice Nest thermostat.

We started having trouble with our water pressure which was causing our geothermal heat system to…read moreshut down. With no heat we called three companies. One never called back, one called back 24 hours later, and Karen at Adams actually answered the phone! Although they were busy, because we had no heat she got a tech out to our house in about 4 hours. After some diagnosing, it was determined that our well pump had gone bad. I got a price for the replacement and the tech gave us a suggested upgrade that he said would solve the low water pressure we often had. I decided to go with the upgrade and fully expected that they would have to come another day to get my well, and heat up and going. Again I was surprised when he said that he would get it done now. 3 hours or so later I was back with water and heat. Now that was truly a pleasant fix worth a 5 star rating. But please read on as the following is what makes Adams special. When I went to pay the bill the amount was higher than I thought I'd agreed to. Rather than dispute it with the tech, I paid the bill and called Karen the next morning. I explained to Karen why I thought the amount would be lower and she told me she understood my point and asked me to give her a day to get with her tech and she'd get back with me. A day later I got a call and they said they understood how the communication error occurred and they would either void my check and I could send them a new one or they would send me a refund for the difference. I choose for them to send me a check and it arrived today! I won't say I was shocked it was so easily resolved, as my impression from the start was that they are a sincere and honest firm. I will say that I'm very appreciative of the professional and polite manner they listened to my side and then quickly resolved the issue. I whole heartedly recommend that anyone needing well service use Adams as I know I will! Oh yes, we love the upgrade that was suggested. Our water pressure has never been so good. It was worth every dollar!

They were very prompt to show up after I made the call to them in the early afternoon. I already…read moreknew the well pump went bad. I did some trouble shooting ahead of time. The 2 guy's who showed up were very nice, and confirmed my diagnosis. They replaced the pump and got us going in 2 hours. A textbook replacement. The work was done well. The only concern is they were very expensive. $1500. for labor, plus the new components were marked up more than 100% each. We were in a situation with no water. I should have done my homework. After the fact, I got estimates from other companies I had called, and could have saved $800.

My sister had damage to her basement and laundry room after a sewer backed up. She didn't find this…read moreout until approx. 3 days after it happened. (She is a senior citizen and doesn't get downstairs daily.) She got the sewer snaked but had no idea what to do about the mess. My husband told me to call ServPro, after seeing their trucks everywhere in Iowa, after a terrible storm system moved through the state. I called ServPro in Farmington and shared with them my sister's story and I asked for their help. They were wonderful! Kyle and Len came out (after an initial job inspection and quote), and left her basement and laundry room looking and smelling wonderful! They swept everything, wiped down and sanitized all her boxes and furnishings that were on the tile floor, removed some laundry to be taken care of and washed and sanitized the floors. They left numerous big fans in place, and will return to get them in a few days. I couldn't imagine what we would have done had we had to struggle through this ourselves. They did an amazing job, were professional, and friendly!

I had a flood in my basement due to horrible storms, I called Servpro to come out to help. They…read morewere so helpful in guiding me on how to best handle the situation! I highly recommend them and they would be my first call if I ever have damage again. They showed up on time, called back when they said they would definitely worth a call to them!

had a genorator installed at my house the install team was very polite and told me how everything…read morewas going to go I definitely recommend this company

The thing about a hometown service is..they treat you like family. Our goal was to protect ours in…read morean emergency when needed. Having an Gererac whole house generator is an investment in that. VERY knowledgeable, kind, and respectful representatives. A big shout out to Christian and Matt for answering ALL of our questions and concerns. Dealing with this liocal owned company is HIGHLY RECOMMENDED.

It all started with our very detailed Salesman, Steve Holcomb who previously gve us a guote a…read morecouple years earlier. We asked him back for a revised quote and he was very concerned to be as close to his original quote as possible. Once the agreement was signed, several weeks later, the installation team arrived. Scott, Nick and Nick were EXCELLENT! Based on the layout of our home and our finished basement ceiling having drywall there were a couple of significant challenges they immediately faced. Long story short, they began on a Tuesday and had to come back a few days later on a Saturday to complete the installation. The team were professional, kept the overall areas clean once finished. They walked us through the overall generator function when done. We would highly recommend K&B Energy Solutions for your whole house generator needs. Ron & Tish Michalzuk

I have used K&B Energy Solutions twice in the last two years and both outcomes were positive. They…read morerun a good business with qualified help and fair pricing. I trust these people.

These guys are purely the best! I have had them out before, but I want to give a shoutout to Scott…read moreL! He spent a few hours figuring out what was wrong with my electrical and he found the smoking gun!! Scott has a great personality and awesome work ethic! He was the one to find my electrical issue and fix it!! I highly recommend Kelley Bros over and over again!!! They never disappoint and are extremely honest!

Highly recommend Kelley Brothers LC! Called this week for service requested and they followed up…read moreimmediately. Props to Scott Lanahan, the electrician who came out to my house due a wire shorting out my lights (turned out to be a fried wire/disconnect) and he was so diligent, courteous, and quickly fixed the issue. Scott really took his time as it was an intricate issue. He kept me up to date what was going on and what he was doing, plus he was very clean and very courteous/efficient! Premium service and value. If you're in a fix, Kelley Brothers are the ones to call!

Electricans Barak, Noah & Nate have been to my home several times to install Ring cameras, a Ring…read moredoorbell, fixtures, replace bad switches & plugs, an electric stovetop, etc. They provided FANTASTIC service! They are all extremely knowledgable, personable, work quickly and gave me very fair prices. They genuinely went out of their way to help me. Everything they installed works perfectly. They exceeded my expectations.

I've been using FH&C for a number of years, including today for a non-working home A/C unit, and I…read morewasn't disappointed once again. The technician quickly found a bad A/C capacitor and didn't try to push anything I didn't need. He was very professional, friendly, and got everything up and running in short order. The prices are fair, and I never feel like I'm being sold services or parts I don't need. I highly recommend FH&C for all your HVAC needs.