I recently brought my vehicle in for a routine oil change and inspection around 3 PM. At the time…read moreof service, my vehicle had no warning lights or known issues. Approximately two and a half hours later, my check engine light came on. I returned to the shop the same day, and they scanned the code, which came back as P0430 (catalyst system efficiency below threshold). What is concerning is not just the timing, but the response I received. I was told it was "just a coincidence," and no further effort was made to inspect the vehicle. Given that this issue appeared immediately after service, I expected at minimum a basic check of components that may have been accessed or affected during the inspection, such as oxygen sensor connections or anything near the exhaust system. Instead, the concern was dismissed without any attempt to rule out whether something may have been inadvertently disturbed during service. As a customer, that lack of follow-through is frustrating and does not reflect thorough or responsible service. Additionally, my overall experience raised concerns about professionalism and honesty. During check-in, I was told that I would need new wiper blades in order for my vehicle to pass inspection. I was initially quoted $14.99 for the blades, but then the associate realized the correct length I needed was actually priced at $20. I was told he would still honor the $14.99 price, but that the receipt would show the 24-inch blades at the higher price. Being told one thing while knowingly documenting something different is concerning. Given that this kind of falsehood occurred, it raises questions about what else may not have been handled correctly during my service, including whether the correct oil was used or if something else may have been impacted. During check-in, I was also encouraged to leave a five-star review due to the number of one-star reviews the business has received. A specific complaint was even mentioned about the business not having a working phone. However, a phone number is printed on receipts, which would reasonably lead customers to believe they can contact the business by phone. That disconnect is misleading. While waiting for my vehicle, I observed staff engaging in unprofessional behavior, including using profanity and focusing more on social interactions than customer service. After paying $163, even with a $25 off coupon, I am now in a position where I still have to consult with a reputable mechanic to resolve an issue that was not present when I brought my vehicle in, and clearly was not present when the business passed the vehicle for a state inspection. I understand that the mechanical issue may ultimately be unrelated. However, the timing alone warranted a closer look, and I should not have had to push for that level of care. Combined with the lack of professionalism and questionable business practices, this experience has left me needing to seek a second opinion elsewhere, something that could have been avoided with more thorough service and accountability.

I've been coming here for years, getting oil changes and state inspections. They are consistently…read morefriendly, quick, and fairly priced. I will admit that the claim to 10 minute oil changes seems dubious but you can pretty consistently get out in under 20 minutes unless they're busy. Inspections can be slow because they only use one of three lanes for that, so you can have a line of cars waiting for inspections with two empty bays. The customer lounge is minimal, but at least there's chairs and air conditioning, and really you're not here long anyways. I've never had issues with them trying to do shady upselling like some places (air filters/wipers/etc without even checking.) All around quick and professional service and a good choice.

I have been to their old location a few times for work. Johnny and the guys are always great. He…read moreinstalled my new turbo system and worked with the tuner to apply the tune, did a new header, did my upgraded suspension, and this coming Friday 6-4 I will get to see the new location for my Coilover install. I drive all the way from the outskirts of Greensboro so you know I trust them. Miata Mark (LOL guess i could have signed in first)

Recently moved to NC - Check engine light came on, registration dropped all at once during these…read moreCoronavirus times. A close friend Piseth referred me to his buddies shop. No expectations I drove from Charlotte to Lexington to be utterly amazed at the professionalism of the employees of TK auto. I was greeted when I first drove up. The staff was super friendly. First glance at the garage bays looked very nice and well kept. I meet Johnny, Robert, Piseth & Brandon and felt confident watching these mechanics work on the cars currently in the shop. Johnny the owner asked me what my symptoms were. A few seconds later after doing a inspection, he came wt a game plan and prognoses. He gave me a computer diagnostic and read the error msgs. Having a German car and knowing how touchy it can be - I was weary at first. He explained what the issue could be, and added they there might be other alternatives that would fix the issue. I agreed the the alternative work repair versus going the other route having to replace sensors and dismantling parts. After Johnnys quick fix, he asked that I drive the car over the weekend and if the check light comes back on the part required has already been ordered and ready to replace on Monday. I am now home and was so pleased that my Check Engine light is gone ! Will continue to follow his instructions and drive the car to cycle the codes and hope that the check engine light is gone to do my inspection on Monday. Very happy to made the decision to solicit TK Auto Repair. Very satisfied with the owner, mechanics and employees. The service and knowledge was very refreshing for once. Did not feel like I was in a corporate chain auto shop that wanted to gauge you. Will repost Monday to give full details on the check engine light and if I passed. Definitely worth the drive !! I would recommend this shop. This is a honest customer review. Happy camper Thanks Guys !!!!