Had an issue with my older civic si that two other places could not resolve. Was fixed in one visit…read morehere. Very friendly, very honest, and knows their stuff.

not a better or more trustworthy mechanic out there. best spot to take your car for service and…read morevalue.

I just moved to Winston-Salem less than 2 months ago and I needed a fairly quick synthetic oil…read morechange and all four tires rotated and balanced on a 2014 Nissan Sentra. I called to inquire if they could do it within a hard time stop and they said they could. I drove in immediately and was greeted by Carlos, who was incredibly kind, truthful, and a pleasure to talk to. Several VERY impatient and rude customers came in while I was in the waiting room and his demeanor didn't change, he actively seeked to help the people who "couldn't be helped" but they wanted to know "what do you mean this needs to be fixed...where is it...how do you take it out...", even in the face of that he was incredibly professional. My car was serviced appropriately, quickly, and the cost was very fair. I will only recommend this automotive location to any one around here.

Despite high reviews, my experience was horrible. Instead of diagnosing my Sprinter problem, they…read moregave me a computer generated 22 codes. I could have gotten that for free at AutoZone or with my own scanner. They are absolutely clueless about Sprinters which they claimed otherwise and charged me $220. Scammers is the only word I can come up with. I do not recommend these people!

This place gets a 10/10 for services rendered and SPEED! Went to get a regular inspection and was…read morein/out 20 minutes. Went mid-morning during the week, for reference. Super transparent pricing and excellent customer service--you can't beat that.

Great guys to work with. Service is fast. Communication is great! Looks like half of Kernersville…read moregets work done here! Went back to get tires rotated. They were able to get me in and out with not much of a wait! Fair pricing for new tires. Definitely recommended!

Needed two front tires before the winter storm came around and Darrell hooked me up with 2 like new…read moreMichelins for a price I couldn't resist, they got me ready in less than an hour (multiple customers were there before me) and they got me on my way! Thank you for providing excellent service at a fair price!

I went last week here and got my used tires. they were such a good price and very nice people…read moreworking there. I will be going back to them in the future. The used tires were in very good shape also.

Excellent service on routine oil changes and brakes replaced on my Lexus 330 rx…read moreExcellent value and professional service Recommend them for any vehicle

Great staff, great service!…read more Went here for a vehicle emission/safety inspection and they were a notch above the rest. Don't try to nickle and dime you. They give good service and provide great prices!

My mother's check engine light came on with a code related to the catalytic converter. They gave…read moreme a very reasonable estimate compared to other places I checked. I delivered her car early in the them morning and received a call back just after noon that the work was complete. The price came in less than the quote! Everyone at this shop was friendly and answered all my questions. Wonderful service experience! Definately will go back in the future.

My family has been going to conrads since the early 2000's. They have always been nothing but…read moresincere, genuine and kind. This is one of my favorite shops, and even though I may not live as close anymore. I still would bring my car here with no hesitation. I've even had my car towed 90+ miles to get it here over another random shop. They are a little lite on the counter which runs into some communication lapse occasionally but I want my car worked on well, not quick and rushed. They have never hesitated to bring out the malfunctioning part and walk me through how it failed in the system. They are also are never afraid to tell me I have a couple more miles to roll on and to just plan for my next visit. Honest and fair priced mechanics. Having a good mechanic is like a good Dr... vital! Thanks for always taking care of my family and friends! -AK

Time & Time again, the crew over at BW AutoShop continue to take care of me & my vehicles with top…read morenotch care & service ! I'll keep coming back!

We have been taking our cars here for 3 years, and I can't say enough good things about this shop…read more They do all of our oil changes, state inspections, and repairs. I have experienced the staff to be honest, thorough, and communicative.

I recommend Carmine's to people all the time. So many things to appreciate about them:…read more1. They are straight forward and honest, clear about what work is needed now and what can wait. 2. They offer big-dealer conveniences like a shuttle and loaner cars. 3. They are price-competitive with dealerships. 4. They really appreciate their customers!

STAY AWAY FROM THIS PLACE…read more If I could give a negative rating, I would. Extremely disappointing and misleading experience at Carmine's Import Service. I was told by Tesla that my 2020 Tesla Model Y Performance needed a battery pack replacement. Before committing to Tesla, I called this shop and spoke with someone I believe was named Max, who assured me they could do the job and had third-party battery options that would be cheaper than Tesla. Based on that information, I paid $400 out of pocket to tow my car from Raleigh to their shop. That's where the red flags started. * It took over two days just to get a diagnosis, and I had to repeatedly call for updates. * I was charged $243.13 for the diagnostic, despite the delays and lack of communication. * My advisor, Marissa, told me she was "looking for a battery," which alone took another full day. * When I finally received an estimate, I was shocked: $28,000 total, with $23,000 claimed just for the battery. For comparison, Tesla charges around $13,000 for the same battery replacement -- and I personally found a compatible battery online for $14,500, which still makes their quoted $23,000 battery price extremely inflated. When I asked for a detailed, itemized estimate (battery source, labor hours, cost breakdown), I never received one. They could never explain where the battery was coming from, how many labor hours were involved, or why the price was so high. I asked twice to speak with a manager. Messages were taken both times. No manager ever called or texted me back. Because no repair was done, I then had to pay another $500 to tow my car back to Raleigh, wasting $900 total in towing alone, plus the $243.13 diagnostic fee -- not counting time and stress. Between the lack of transparency, the exaggerated battery cost, the inflated estimate, and zero management follow-up, this experience felt misleading and unprofessional. I wasted time, money, and trust bringing my vehicle here. I would not recommend this place to anyone.