My car needed new shoes, French shoes to be exact, and before there are tariffs on those shoes (or…read morenot, who knows, what day is it?) I decided to drop into my trusty reliable Discount Tire for a quote to action on in a few days. Turned out they could get me in and out within 45 minutes, so I just decided to go ahead and have the installation done. As usual, the customer service here was excellent. Tread depth on my current Yokohama tires was taken and confirmed, it was time for new tires. This time, because who knows how expensive tires will be in the next few years with all the nonsense, I decided to go with the most durable tires they had, so I got my first ever set of Michelin Defenders. The tech explained to me the difference between mileage rating, and actual real world miles that customers are getting. They even have their own data showing a range of what people have seen, and further break that down into a dollar cost per estimated miles rating. I love data, so this further helped sell me on the premium Michelin tires, which were expensive, but not THAT much more expensive than my usual Yokohama choices. Within 10 minutes my car was in the garage, and then 20-30 minutes later, I was on my way with that fresh tire smell. All installations are also balanced out, and the tech informed me they didn't see any kind of unusual wear on the other tires that would indicate my car is out of alignment, so he advised I could skip the alignment for now (not performed on site). I have purchased from Discount Tires my entire adult life, and see no reason to change that. Their price still beats pretty much anyone, and the service and warranty really does work here. Always highly recommend.

I've been buying tires from these folks for years. I keep buying from the because they carry all…read morethe major brands. Its all they do and they are really good at it. If they don't have a specific tire in stock they will get it for you very quickly. The have great service and great prices. Tire technology, quality, and prices change over time. Their staff keeps up with it. They will take the time to educate you on all things tire related. They are brand neutral so they only want to sell you what you want to buy.

Always quality work, very knowledgeable and won't trick you into any unnecessary repairs…read more Wish they'd offer a few more coupons to up the value but never had a bad visit and have been coming for 5 years!

I'm in the business. I know Doug Beamer from both inside and outside the business…read more He hires great technicians and service advisers. They are very reasonably priced and friendly to all customers. I've used them to service my cars and I won't hesitate to recommend them.

I went into Randall's a few days ago after calling to see if they had any availability to look at…read moremy car, eventually they did. Although I did not get any services at this shop they were honest with me about what they could and couldn't do, they did give me some recommendations of what to do and where to start and some estimates if I didn't to go with them. They also gave me a note for my employer in regards to the condition of my car! They seem like a very reputable place, if I need services in the future that they can accommodate I would definitely consider going to their shop. The workers were very pleasant, knowledgeable and didn't make me feel awkward in any way! They were very transparent and nice and that's really hard to find in a mechanic shop nowadays ESPECIALLY as a woman so I thank them for their kindness, straight-forward advice and pleasantries.

I was lucky. The…read morefirst time I needed an inspection (South Carolina transplant here), I didn't really know where to go. So I old-school yellow pages'd it and found Randall's. I have returned to Randall's now for nearly 15 years because I have never had a bad customer experience there. The staff is beyond knowledgeable and are so honest with you. They're a business for sure but they never try to upsell or overcharge you. I've compared their prices for years, and they have remained competitive. So everything else is gravy, and it's a lot. I trust Randall's for every single service and maintenance need for every vehicle I've owned in NC (1 sedan and 2 SUVs). And if they ever run into something they can't fix or believe you should bounce to another spot for a fix, they honestly tell you and reco great places. Randall's gets you back on the road without breaking your bank. 10/10. Can't reco enough.

Very high ceiling, but the floor is your typical garage that thinks the old school method of being…read moreshort with people is the way. Work is pretty solid, they need to be more communicative over the phone with details about timing and availability. Like I said, when they're on, they're on! But depends on the mood or who's working. As for value, higher than other shops. But they do have perks like unlimited alignment

Very nice staff. Grateful that they were able to take me right away. They said one hour…read moreapproximately and were spot on. The only regret and reason for one less star, was that I called previously and asked the price of an oil change and was told 58 or 68 with tire rotation. When I got there they said rotation wasn't included. The other thing was that the tech started peeling off the old oil change sticker left it half hanging and then put their new one below it. Never had that happen before. I'll go back though because their price is better.

We were driving cross country and thought a tire looked low. Mike's Tire and Service was across the…read morestreet and they were amazing!! Brad dropped everything and came out to back the UHaul into correct position and check the tires. The other guys helped and encouraged. Didn't charge us for the air in the tire and peace of mind they provided us. So grateful! Kind and helpful service! Highly recommend!!

We have been taking our Kia and Lexus to Mike's for a while and so glad we found them. Any issue we…read morehave had has been fixed and for a reasonable price. The best part is that I believe they are honest and fair, two things you cannot say about many mechanics. When we needed to leave it overnight they put the car in the garage. We appreciate that. It's not a big fancy place. It's a dependable, trustworthy place. Nice guys.

Meineke switched from being able to book state inspections online to a first-come, first-served…read moresystem. When I spoke to Joe, he advised me to come early, and I did. There was no wait, and service was courteous as always. They value their customers here, and it shows. If you need work done on your car, keep this Meineke in mind.

Mike Hoke. Meineke…read morereplaced a badly rusted exhaust pipe on my 2012 Grand Cherokee 6-cylinder. The rust was so bad, it took an extra day for the replacement. The front desk technician kept me informed of the progress of the work and told me my Jeep would be secured indoors overnight. This center exceeded all my expectations, and I will return to it in the future.

We had an issue with our tires and Jordan took care of us efficiently and was very helpful! 10/10…read morerecommend.

I had a piece of undercoat protector ( don't know if that's what it called) sticking out of my car…read more I've been to this location before so I stopped by and Jess came out and popped the under piece right back in. I really appreciated his help and will definitely be back for my next service. Thank you Jess for making my day! I'll be back for car services!

I have been a customer at Baity's for years. Staff always friendly and professional. They are very…read morethorough and meticulous with repairs. I have had various vehicles serviced, and very pleased with the results. Sometimes one has to wait, but for me it'w worth the wait, knowing my vehicle has been repaired and safe to drive.

This is my horror story. it's a sad story too. I have been dealing with Baitys tires for nearly 10…read moreyears. Have never had an issue, ever! Great folks or so I thought. I recently had a lift kit installed on my 2025 Maverick tremor. They (Baitys) have done a lift kit before on my bronco sport Badlands awesome job. However, this was not. I acquired their services to do this lift kit and it was on for about a month before it failed. Apparently whether they did not install the CV back into the transmission correctly or the lift kit was missing something but regardless it popped the CV joint out and I lost the transmission. I thought it was a factory issue. It was not. Dealership told me about the CV and the issue with that being that it was not installed correctly or something was missing when they put the aftermarket lift kit on. I did not expect Baittys to pay the full price for the transmission, $8500 and change. But I did expect them to assume some responsibility. I figured that was fair. Also being kind to them because of the relationship I thought meant something and apparently that was Folly on my part. The dealership was awesome, (capital Ford) in Wilmington. They were kind enough to give me a loaner which I've had now for well over a week and a half free of charge. Unbelievably kind. This happened by the way 3 1/2 hours from home on Oak Island. I reside in Greensboro. Well got the call today that the transmission is done. I Texted Tripp the manager At Baiteys Tire he texted me and told me and I paraphrase, that the dealership called him and told him it wasn't anything they did. Which, of course, is in congruent with what the manager told me at the dealership. After leaving a slightly terse voicemail asking why they would tell him that as it was not congruent with our initial conversations after they found out what happened. This being at capital Ford in Wilmington, I got a call back from Nick the manager there and service that is, and he told me he has not contacted Tripp except for the first time telling him what happened and he would be in touch when it's done. 10 years I've dealt with Tripp and Baittys Tire and always recommended them. But why he would tell me a story that they told him it was not anything they did is beyond the pale. You know when you hire somebody, you have a reasonable expectation that they know what in the sam hell they're doing. Well I can tell you, he kicked the can and now I'm stuck with the full amount of a brand new transmission, plus the cost of the lift kit, which will not work on my Maverick at least in the kit that I paid for. So I am out over 10 grand. He can't make this up. So no, I could not recommend them again. It is very distressing. I'm out of the money. I'm out of relationship that you would've thought after 10 years. It meant something. But alas. I'm sure this is abnormal in business today. Sarcasm implied. So buyer beware. I would not recommend them and would give them a minus one score If I could. Sad, big time, mad oh hell? Oh yeah. This is what happened without any embellishments as I believe in being honorable and it is important to be as accurate as possible and not allow your emotions to overtake the facts. Good luck, Baittys Tire. Damn.

Very good experience on a recent visit. Technicians…read morediagnosed my car problem and fixed the problem in a timely manner.

Screw in tire and in a pinch. They were very helpful, friendly and communicative. Great experience.read more