I worked for Harmony Hut when they were in Wareham too and I was 13-17. It was a tremendous…read moreexperience and I wouldn't change a thing about it. I remember rolling up the posters when wrapping them up and it was fun until the felt black light posters, man those made a mess when wrapping. But I wound up doing everything for them and even so vividly remember my boss' green Triumph TR-6. That was a sharp car back then. I could write for days on this place but it was great back then and I'm sure it's real good now for whatever you need from them.

I've been stopping in here for years even though my "check ins" don't show it…read more Awesome place for the audiophile, video game head. So much nostalgia and an excellent place to have older equipment refurbished or at least looked over. The owner, yes, is an older maybe grumpyish guy but I have never had a problem with him because maybe I know what I'm talking about before I walk in but more importantly its probably because I don't give him any attitude when he explains his position in the way he is accustomed to. You think you know more than him? Then why be confrontational? The reviews I've read are griping about the owners gruff demeanor but if I spent 40+ years dealing with electronics, which are touchy in their own right, and someone comes in acting chippy, I'd give them a little bit of a hard time too. Look, the guy isn't a saint and in no way is he beholden to make your experience life changing...want customer service? Then go to a big box store. But if you want a wealth of personal knowledge the you better learn how to talk to people. I've had long convos about all the stuff in his shop and its been nothing but enlightening, you just gotta know how to talk to people and if you have left this archaic bastion of still useful electronic knowledge with a bad taste in your mouth then you are the one who walked away at a loss. I'd live in this store if I could! Wrapped up in the bucks and hums of amps, speakers and uncountable cables. I'd shower in all the console game cartridges and be better for it.

I highly recommend M. Steinert & Sons. I just purchased my first piano for beginners. Vivian and…read moreBrandon were extremely helpful during the entire process. You can tell they are very passionate about music and they know their stuff. Vivian helped me choose the perfect piano for exactly what I wanted. Brandon helped me bring and load my items to my car. And Vivian was so kind to share some music books with me to take home. I got a great deal too because of their moving sale. If only learning how to play the piano was as easy as working with them.

In January 2019, I had the pleasure of meeting Steinway Consultant Michael Murphy at M. Steinert…read moreand Sons. He helped me select a digital Roland piano that met all my needs. We spent the better part of an hour going over a variety of options and educating m on acoustic and digital pianos. We then worked out a convenient delivery date and the removal of my old acoustic upright. The delivery guys were great, clean and efficient. Post-sale, I had a mishap with the headphones provided and Michael replaced immediately without question. If you're in the market for a piano, I'd recommend M. Steinert and Sons and grabbing Michael for assistance.

An experience of high quality from start to finish. Having visited a number of show-rooms in…read moreseveral states on my piano search, I feel that Falcetti's provided excellent service that I cannot help but recommend to others. Here is why. *Pre-Purchase* The instruments in Falcetti Pianos showroom are in consistently excellent regulation, voicing and tuning (this consistency is not present in other showrooms I visited in various states). Making an appointment was easy and once there I was able to take my time with the instruments, alone in the showroom. On his own initiative, Conner even turned off the AC to create a listening environment to get to know each instrument's nuance. The opportunity to really LISTEN this way is itself worth the price of entry. I found the staff at Falcettis to be more like resources and less like sales-people: they gave me generous time and space to get to know the instruments without any sort of pressure. When I had questions, Conner and Jake were quite knowledgeable, and I feel I learned from them. *Purchase* When I found a pre-owned instrument with which I feel in love, I was offered the opportunity to place a fully refundable deposit to hold the instrument while I visited other showrooms and played other pianos. Again, no pressure. Once I was certain that this instrument was for me, Conner was extremely helpful not just in arranging the purchase but also in helping me source an artist bench at an incredible price, arranging to move my current instrument at no additional cost and arranging a tech to come and re-install a Dampp-Chaser humidity system (that we use as a sort of humidity insurance along with ambient humidification) at no additional cost. At each turn, I was met with generosity and a helpfulness that turned what could easily have become a cumbersome, complex process with many moving parts into something that was, simply, easy. *Move* The moving team communicated in a timely way, was timely (they completed their work ahead of schedule) and, again, made the entire operation easy. Omar, Falcetti's tech who came to reinstall the humidity system on the new instrument was excellent. Timely, did excellent work. A pleasure to work with him. Overall: I am so happy, and thankful, to start what I am certain will be a long-term relationship with Falcetti Pianos.

We bought a new hybrid Yamaha…read more The piano itself is a great instrument. I was allowed as much time as I needed to experiment every instrument in the store I wanted. The price of the piano was acceptable by market standards. The purchase was a trade up and we were given a fair offer for our old piano. Last but not least, the staff is very pleasant to deal with. When the time comes to purchase a concert grand, this will be my first (and very likely the only) stop. Looking forward to that, because it will mean we're rolling in it.

I contacted Jumbo Movers because of the positive reviews. Got a competitive quote. The guys were…read morepolite, pleasant, arrived on time and moved our stuff swiftly. They took care of the items that were fragile and nothing was broken. They covered the mattress and sofa at pick up location and laid cover on the floor by the entrance to avoid markings on the carpet at destination. Communications with the office prior to the move was excellent too. I'd use them again.

Well, I tried to give these guys my business. We are planning a long haul move. I set up a time for…read morethem to come and estimate what it would cost for a full pack. They never showed up or called me to tell me they were running late etc. So I called them and asked if they were coming. The guy who answered couldn't believe the estimator hadn't showed up and told me that he would call me right back. Well, the estimator called me back and gave me some lame excuse as to why he didn't show up (no apology...and if there was a reason he couldn't show up, common courtesy is you CALL THE CUSTOMER!) Still, he asks if we can reschedule for an hour later. I hesitantly agreed. Fast forward to when he is supposed to come the second time. He still isn't here 20 minutes after the agreed upon time. Still NO CALL. So I called the company to cancel and he actually answered. I said "Well, you didn't show up a second time so I'm not using your company." He said "Well, I'm only like 5 minutes away but if you want to cancel, ok" I don't think he was only 5 minutes away! So...they won't be getting my business. And too bad for them because it would have been a lucrative one.