I am incredibly grateful to Dr. Levenson & his amazingly supportive & kind staff. If you or…read moresomeone you know is looking for a very experienced & kind gastroenterologist, Dr. Levenson & Dr. Kao are very talented. I haven't met their newest associate, but I am sure she is also wonderful. I feel very lucky to have such talented professionals available.

I called Levenson's office prior to my colonoscopy with a routine question about colonoscopy prep…read more Surprisingly, the front desk couldn't answer it. Instead of leaving a message for Levenson, they interrupted him while he was with a patient. He was very angry, which is understandable. He berated me for being the one who asked the question, which is not understandable. I don't care if someone wears a white coat. They still need to treat their customers with dignity and manners, which he didn't do that time, so I won't be giving him any more business. If you call the office, make sure to explicitly tell them you want to leave a message for him. You don't want to speak to him if he is with a patient.

Extremely medically knowledgeable and extremely experienced in gastroenterology as well as…read moreprocedures ie colonoscopy and endoscopy!! Recommend by the outpatient surgical team. Obviously the surgery center staff know the best physicians!!

My husband was diagnosed with Crohns. Dr Lin put him on a new medication. It was not working but…read moreDr Lin refused to see him until he was on this medication for a week. By the time the appointment came, my husband was dehydrated, in shock, and had to go directly to the E. R. He was admitted and stayed in the hospital for a week. Dr Lin did not believe us when we called and said the medicine was not working. My husband could have died during that week. Get another doctor or at least a second opinion.

If I could give a zero point I would. The office staff did not inform me that they do not take…read morepatients without insurance who pay for themselves. The office made me wait almost 6 weeks for an emergency (not bad enough for emergency room) type visit, then canceled without a reason. When I called them to ask why they said because we don't take patients without insurance. Then Why didn't you tell me this before. So I can see a Dr who can help me. Their answer today was good luck, by Lisa the very stoned sounding, "I don't care about you" attitude said we wish you well, goodbye. If it's your policy not to take self paid patients then You should have told me and not made me wait 6 weeks. This is not the way to treat people. Not once during two conversations & ten texts, I was ever told they don't take self pay patients

Very professional Doctor, as was the anesthesiologist, and all the supporting staff. I had a…read morecolonoscopy with discovery and removal of two tumors, that both turned out to be benign. That experience, and the price, literally restored my faith in our medical systems. An unusual value in the Bay Area.

Joanne Imperial was the Gastrointerologist who visited Mariner Medical Center until sometime last…read moreyear. I was sent to her by Dr. Bowles after my IGg antibody levels came back abnormally high and she determined that I need more specific testing through a specialist to decide whether or not I am Gluten Intolerant. Dr. Imperial got on my bad side from the second she walked in the door. She didn't even say "hello" or introduce herself first. She walked in the door and said "You're not Gluten Intolerant". WTF!?! I know I am not a doctor, and I am sure that people who try to do basic self diagnosis on the internet are probably annoying to real ones, but come on! At least ask me about my symptoms, history ... anything before shooting me down like that. It is my body and I have been living in it for much longer that the 30 seconds it took you to scan my chart. Her reasoning was that other than my IGg antibodies, my blood serum was completely normal. All this told me is that she isn't up on the latest research on this condition that says that GI may not always present with anemia and malnutrition. I am certainly not malnourished, especially not with high cholesterol, which she pointed out. Of course she didn't consider my family history at all in this (everyone, and I mean everyone, on my dad's side of the family has high cholesterol), nor did she really probe into my eating habits. Begrudgingly, she did run a few more blood tests and offered to put me on the calendar for endoscopy (which is the only sure way to diagnose). Then she disappeared. I got some terse note in the mail saying that she was ill, and was taking a break from medicine. I was very sorry to hear this. I didn't like her, but I also didn't think she deserved to be that sick. At the same time her office should have done more to make sure that her current patients got the info they needed to continue their treatment with someone else. But, sadly, no. It took me 3-4 months of calling around between her office and Mariner just to get the (relevant) test results back, not to mention the 2 months I waited to start calling and asking where they were. In the end, the more sensitive blood tests gave a weak positive ... well from what I can gather since she isn't around to explain them to me. The cherry on top is that I have been trying to move medical insurance plans, but I can't because I don't have a definitive positive or negative diagnosis. Thanks Dr. Imperial.

I was seeing Dr Imperial for a chronic liver condition. My gastroenterologist referred me to Dr…read moreImperial because she's a hepatologist (specializing in liver disorders). She devised a combination medication that has kept my conditions under control. When side effects showed up she adjusted the combination that reduced the side effects and allowed me to continue taking the medication. She did take a sabbatical leave and I don't think she's in private practice at this location at this time but I'm always grateful that her knowledge helped keep my liver ailments under control.

I scheduled an appointment at this location several months ago because they don't have any…read moreavailable appointments for 2 more months longer at the Samaritan clinic one mile groin our home! Not feeling well, and having to drive through three cities, early morning and bay area traffic from hello, I was late. I requested a manager but was told it was up to the discretion of the doctor. I waited (approx 15 minutes) while the front desk attempted to reach the doctor to see if he'd see me. 15 minutes later I hear he declined my visit. I was told his next patient coming in 15 minutes. So instead of seeing your late (struggling) patient, take a break and check Facebook? What kind of doctor declines a sick patient, clearly knowledgable of the lengthy wait times to reschedule an appointment?! Dr Limsui, that's who! Dr. David Limsui I think you're in the wrong line of work. Currently Stanford Hospital Gastroenterologist Clinic I think you need to revamp your scheduling system because having to wait 4-6 months for an appointment is not reasonable!

Dr. Wong is the BEST gastro I have ever had. Always goes the extra mile to make sure I am taken…read morecare of. Seriously the best ever!!

I like Dr. Wong, but when it comes to appointment, is a mess. At first I had appointment for…read morebanding & follow up call in Dec, someone from this office called me (I think her name Betty) to cancel both appointment because the Dr not in the office, also someone was calling me my appointment in Dec actually I have to go different location, not the 1st location. So I have to wait until March for banding & follow up call, I thought yeah what can I do. In March I was doing another procedure from another specialist that required me to take iron pill, but for banding no iron pill, so I have to cancel this 2nd appointment because supposed no iron pill. I wanted to schedule 3rd appointment, I spoke with Betty, she said this last time I can make appointment, because I been cancelling 2x. What ? The 1st appointment, I am not the one who cancel it, but she cancel because of her mess scheduling. 2nd appointment yes I am the one who cancel because not supposed to take iron pill. Eventhough she said I have 1 more chance to make appointment, I don't like her judgement that said I am the one cancel 1st appointment, she only wants to cover her ass !!!! I don't like her attitude. Maybe she told the doctor I am the one who cancel 2x appointment, because she wants covering her ass, she is the one who screwed up on 1st appointment, I supposed already to do banding in Dec.

Dr. Sethi seems more focused on his Instagram presence than on giving his patients proper care. We…read morewent to his office for my dad to be evaluated for constant diarrhea. He came into the room and spent barely one minute with us. We tried to explain my dad's symptoms and how he was feeling, but he didn't listen or ask any questions. Before we could say much, he left, and the nurse told us that he was recommending a colonoscopy. A few days later, we went in for the colonoscopy. After the procedure, a nurse handed us a paper and said the doctor would call if anything urgent came up. We never heard back. Two weeks later, my dad's condition got much worse, and we had to rush him to the emergency room. There, doctors discovered a malignant mass completely obstructing his colon--stage IIIB colon cancer. He went through two major surgeries to remove the tumor and treat a severe infection, spending almost two months in the hospital. It was a painful and exhausting recovery that required physical therapy and constant care. Weeks later, I finally received a voicemail from Dr. Sethi saying he needed to speak with us about the colonoscopy results--by that point, my dad had already endured two surgeries and a long hospitalization. This experience was devastating. The complete lack of communication and follow-up from Dr. Sethi's office delayed a life-threatening diagnosis and caused unnecessary suffering. No family should ever have to experience such negligence.

I found it hard to communicate effectively with Dr. Sethi…read more In our first appointment, I came into the room, I gave two to three sentences starting to describe my symptoms, he then left the room for a few minutes, and came back. He recommended a colonoscopy, it was difficult to get him to explain why that procedure was the right next step. I trusted him and got it. After the procedure he gave me a 3 sentence description of what he found and a diagnosis. I had to ask a series of questions in order to figure out how I should be caring for myself after the diagnosis. In all of our interactions he frequently was looking down or away, as if distracted, not frequently making eye contact. Overall it was difficult to communicate and I did not get a sense that he "cared" about helping me get healthier.

This review is for office staff! I called last year to…read moreinquire about cost..I spoke with physician and my questions were answered at the time. I called back with an additional question and requested a return call..I NEVER received a return call. I again spoke with physician a couple months ago and was ready to sign up. I requested some paperwork and it was to have been sent to me. AGAIN I left several messages..When I FINALLY after several weeks called again and that call was returned with excuses, I was told paperwork would be sent out ASAP...NOPE NEVER CAME. I WILL TAKE MY 4K SOMEWHERE ELSE!!! Terrible SERVICE from office staff!

The review is for office response. Had an initial conversation to schedule a meeting with Dr…read more Lindsay to learn more about the services and pricing and got ghosted after that. Three messages later ...nothing. If its a reflection of the overall business than I guess its good to know early on :(

Incredible physician, brilliant and compassionate highly recommended took care of my momread more

Refusing to care for a patient for no justifiable reason is illegal. But that's the type of doctor…read moreyou will meet if you pick Dr Kutty. She is friends with Dr Melissa Adrouny, another unethical "practitioner" (quotes because they fail to do their jobs). I was originally referred to Kutty by Adrouny (might as well drop the doctor label at this point because they don't act like good doctors and are not deserving of the title) and the first thing she said was "I'm sorry other providers abandoned you. I won't do that." But low and behold she has done that and I have no idea why. In the past she referred me to a specialist at Stanford because she couldn't figure something out (who is leagues better than her) but he even stated during my appt that he would be a consult and is not my primary GI, that would remain as Dr Kutty. And even if I wanted to find a way to make him my primary I can't because he is leaving Stanford and decided to go on vacation before he leaves. I relayed all this information to Dr Kutty's office and instead of providing me care they sent me a letter stating that I could see the doc at Stanford. I tried to explain again that he is leaving again since they clearly are unable to comprehend or more likely they have no desire to pay attention and do their jobs. Turns out Dr Kutty closed my file which was never communicated to me and they stated that not only was I not allowed to get an appt with Dr Kutty but also not allowed to see any other provider at the clinic. Why?!? The only reason I can think of is that Dr Adrouny told them to not provide me care because I confronted her for her unethical behavior. And if that's the case, that's also highly unethical and illegal. This isn't elementary school. It's not okay for providers to gang up on patients. So again, find someone else and entirely different clinic than San Jose Gastroenterology. They can't handle accountability. A good provider is one that is knowledgeable, reliable, patient focused and accepts fair feedback; I've met providers like that in the past and they're a breadth of fresh air. But you're not going to receive any of those qualities with Dr Kutty. Shame on her and the SJGI staff. Quoting a best known therapist, "people will tell you to be assertive, but when you speak up for yourself with them, it will create a problem." Kutty doesn't like assertive patients.