I'm not sure why, but over half of the shelves are empty. I have never been to a drugstore that…read morewas pit of pepto and most kinds of bandaid. Also the phone rarely gets answered, and some of the people working the pharmacy are amazingly rude. You would be better off going to a different pharmacy at this point.

This must be the worse pharmacy that I have ever been to they never have what is sent by the doctor…read moreand they rarely pick up at the pharmacy when you call and when they do, you get someone rude to the patients. Now I know why they have a low rating they need new staff.

The pharmacist and staff at the West Reading Drug Store are always ready to answer your questions…read moreand provide advice about medications.

I love this local pharmacy. Everyone is extremely helpful and nice…read more They have a great selection of gift items.

I went to pick up a bottle of ketchup and the price was 8.29 !!!! For a bottle of ketchup? Never…read morewill I pay that anywhere

Today I went to this location to pick up children's tylenol for my 5 year old. I arrive at the…read morecounter to pay for the tylenol and gatorade. The woman asked for my License...It took me a few moments to respond as I was taken a back by this request. I responded " huh why". Cashier advises me that because of what's in the tylenol? Have we no common sense anymore in our society. I mean what the hell is a 45 year old man buying children's tylenol for anyway. I do not have high hopes for the future of this country. We are completely screwed as a society. I guess every empire must fall sooner or later.

Gave them 2 days to fill a prescription and they never even got the medication and never called me…read moreto tell me they didn't have it. I went there and it's not close to my house and they didn't have it and said they didn't know when or if they could get it. At least they could have called to tell me they don't have it and I could have looked elsewhere but instead I was left scrambling. HORRIBLE!

Love this pharmacy! Not sure if it's family owned but the employees are so kind it sure feels like…read morefamily. Convenient location right on route 10. Nice variety of OTC medications, health and beauty products, first aid supplies, and so on. They also have a nice selection of greeting cards and gifts. Last time I stopped in to fill a prescription, the man was friendly and kind. I had to update my insurance and wait for the prescription to be filled. It only took about 2 minutes! He was so nice and helpful with advice on how to best take the medication. As a frequent customer, I get text messages when my regular prescription are auto-filled. Love the convenience!

Their Drive thru personnel need to learn how to speak to people who aren't feeling well. I was sick…read morewith the stomach flu and went to pick up my prescription. The less than enthusiastic clerk at the window told me I needed to come inside (I love been here before ) why do I need to come inside? Her response was because you need to come inside. Once inside, I waited in line 20 minutes, and needing a bathroom. I asked if there was a bathroom that I could use. The young man at the counter told me I needed to ask someone upfront if I could use the restroom. Well, how about I just get my meds and run home and pray everything stays where it should be? I only live a few minutes down the road. When it was my turn in line, I got my prescription and was leaving, it was then I realized there was only ONE of my two prescriptions in the bag. I had to return, and wait in line yet again. the pharmacist told me they didn't have my prescription. I had just left my doctors office and they had sent it over electronically. (You had this one, why would they not send both?) I was there when they did it. They told me it was done before I left. Then I had to call them again and ask them to call back to the pharmacy to have it put through. Once that was done, I had to wait for them to fill it. All the while, needing to utilize the restroom. I was sick & could barely hold myself up, I had a fever and was nauseous. Eventually, we got it all hammered out. But the young Spanish girl, the window really needs to learn a little bit of compassion and to speak politely to people. If you don't have an answer, find someone who can give us one. Not just because you have to come inside. I hope when she's feeling like that, she actually craps her pants. I got really lucky that I didn't.!

Horrendous prices. My CVS did not have my script and couldn't get it in. Yet this one had it. And…read moremine couldn't order it???? So they have this new system where u work on something like an iPad to get your script. There were 3 of us working to get our scripts. None of them works. So it took forever. Then the lady said I had no coupons on my card. I showed her on my phone there were. She didn't care & my coupons expired today. CVS continues to rip people off I wish I could give them no stars

Pharmacy was not available during their posted hours and more than 33 hrs post discharge from the…read morehospital was unable and apparently unavailable during their nor business hours to fill a simple post hospital discharge prescriptio.

Unprofessional, wouldn't listen to my complaints after I went to three different people. Gave me…read morethe wrong prescription, wouldn't take the other one back. And didn't give me any money back either. Long long lines.

The pharmacist and staff are rude. CVS wants you to use their app and bar codes on the app, but…read morewhen you go through the drive thru, they won't take it. This store is nasty inside. Carpet is dirty. You get sick just walking into this dump. CVS is ghetto trash.

Had a family member enter the establishment to take care of their coupon policy. Store Manager was…read moreaggressive and confrontational. Slowly approached my mother in an intimidating fashion. This also isn't the first time my family has had issues with the same manager.