The first and last time we used the childcare my husband and I had a negative experience. Upon…read moredropping off the kids we were given the break down of the rules. One rule seemed weird to us, stating regardless of us all being on the same account, consent would be needed about who can pick up and drop off the children each time (if I dropped them off he wouldn't be allowed to pick them up if he finish first). If this is a safety procedure we respect that just never experienced this before. Mainly the bad review was because of the experience my children had during this visit. They were restricted to play with the toys you all have. Dance time the kids were informed they had to stay on the colorful mat (small area rug) and was not allowed to get off because they didn't want the kids to make a mess. My children ages: 1, 4, 5 and 8. The 8 year old mentioned to me he didn't want to dance but was instructed he had to. The 4 and 5 year old spent most of the time trying to keep their 1 year old brother confined to a small colorful mat. Not sure how long this went on for during our hour workout but the kids mentioned 3-4 songs. It would have been nice for the kids to have access to the toys and to freely play with them until pick up, instead of the workers worrying about them making a mess. Also my most recent visit when I was using the incline treadmill I had an experience with the custodial member (wearing dark blue shirt, hispanic lady, black long hair in a pony tail). Although she was friendly she was mopping the floors in between the treadmills while in use by people. She spent a couple of minutes cleaning under the machine that I was using since I had the incline maxed- all the way up. She was nice and made conversation that the incline was helping her get a deep cleaning. I decided to get off and she was like "no don't put it down", proceeded to clean. I am pretty sure she could have completed a deep cleaning under the treadmills when they are not in use. This type of distraction could have caused an injury especially on treadmills . Hopefully the workers at this location can be more mindful about this in the future. Thanks for reading my concerns. I will also leave a public review for members and future members to be aware.

First of all I love the amount of equipment they have in the exercise area, and I love the vast…read moreindoor pool. I also love that they have a walking/running trail behind their facility with what is probably a man-made lake. The major thing I wish I could change is that when I first started at a YMCA when I was a kid it was a place for anybody and everybody to do some kind of sport or club. Here they don't have very many activities for teenagers. They do have something that a wonderful man named Josh does every so often that my teenager loves attending.. movie night, dodgeball night, pizza night, laser tag night, and so on. But it's hard when you have a 16-year-old that would like to do say a weekly summer soccer camp or maybe participate in some kind of swimming, but the cut off ages are like.. twelve. One of my kids off to participate in basketball but he's past the age limit to join for a summer camp. Like I said back in my day it didn't matter how old you were.. there was no age limit because they wanted people to be off the Nintendo games, away from the television, and away from any kind of trouble they could cause an inside doing something productive and positive. I think we're really stuck with me the most was three days ago while I was in there I heard a mother trying to sign up her sign for one of the summer sports camps but they told him he was too old to do the soccer one and it looks like it really bummed him out. I mean I know he can't go into a younger age group, but he shouldn't have to NOT be able to participate in a sport he wants to do because they have a age cut off. I feel like maybe if they get a few more people in there too work it maybe a 17-year-old can play soccer in a group with other late teens. And this has nothing to do with the Teen Nights! My daughters and son love that they at least have that!

This is a good family centric ymca. Personally, I like it better than the downtown location for…read morethose with kids. The daycare staff (which I've only used for parents night out) are REALLY nice and seem genuinely caring. The family hours for the pool are somewhat difficult to get to but extremely relaxing. I've had one negative encounter with an overzealous lifeguard challenged in people skills but the ymca was great in addressing it and the overwhelming majority of lifeguards are wonderful. The sauna is iffy as it services everyone but is in the pool area. I would love separate male/ female saunas, but more so, it's just awkward to get out the pool and have to sit beside someone in sneakers with their feet on the wood, singing loudly. Not my idea of a good sauna experience but you get what you pay for and the price is good here, considering how amazing the staff is and how much is included.

Front desk needs some customer service remedial training on tone of voice and verbiage. I was…read moretold by her I was out of line by and bothering her by asking for an update about no pool guard after waiting for over 30 minutes. I was told she can't help me, there is no information, and that I was told when I came in to have coffee or leave because of the situation. Sad that there obviously is no guard back up system in place and now almost an hour later no one. I waited because of the timing of the rest of my day. This also is my second visit. And most likely my last. I can see why this gym seems under populated with guests.

The staff is incredibly friendly and professional! This smaller YMCA is clean and boasts a…read morefriendly atmosphere. A true neighborhood gym where all are welcome.

Great Family environment! Staff always pleasant and has the feel that everyone knows each other…read more The only reason it's lacking the 5th star is because i's small and lacking equipment and of course has no pool. But, this place does have lots of exercise classes and great for a quick workout.

Many new classes, enthusiastic instructors and excellent equipment. The staff is always cleaning. A…read moregreat club!

Staff is super friendly!! Always attentive and welcome me aloud and say goodbye regardless if I…read morehave headphones in or not!! Locker rooms are always clean and on multiple occasions I have gone in and someone is in the process of cleaning. You get what you pay for. It's never too crowded, plenty of equipment, and they just added new equipment this week! However, if you're not a gym rat or don't need fancy equipment, I would opt for a cheaper membership somewhere else! Also, this location is NOT 24/7 hours and they close earlier on the weekends!!!

I always had a positive experience working here and teaching classes! The owner is very kind and…read moreconsiderate to all her employees and students! Definitely recommend to all families with children and those looking for work!

My daughter enjoyed her time there. We were members for almost a year After about 4-5 months, my…read moredaughter started to feel a little bored and wouldn't be as excited about going. I think it's because they do the same general thing week-to-week and there isn't a sense of goals or progress over time. I am also not a fan of their membership model. It's basically $100 a month and it just goes on infinitely until you choose to stop. I would prefer it to be structured more around "seasons" with a culminating show so the kids could feel a sense of growth, progress and pride. All in all - We enjoyed our time but will be looking for other gymnastics options in the future with a different class model oriented more towards growth.

Big Ben's Home Court is easy to find and has decent parking thanks to an empty lot next door. It…read moreappears to be maintained well given my minimal knowledge of what makes for a good basketball training facility. We visit this location for a local youth basketball league. The kids have a lot of fun and enjoy their time playing. We always have a seat but the bleachers are minimal compared to a high school gym. The bathrooms are reasonably maintained but could be nicer. I'm not sure who works at the gym and who works with the youth basketball league, so I can't comment on the staff or service other than we haven't had any problems with this location all season. There are a few vending machines that could use a few more healthy and natural options. We haven't been in the locker rooms, but they are on-site. I do wish they would open both doors, and not just one side, so people can go in and out at the same time. It's nice that the gym can be split so four teams can play and practice half-court or full-court at the same time. It's also nice that the rim height is adjustable. IMHO, it's a nice location for youth basketball!

This is one of Richmond's finest and black owned facilities. It is owned by former NBA All-Star Ben…read moreWallace, whom if you're lucky enough you can stroll into the gym and see the 4 time NBA Defensive Player of the year. I believe Big Bens Gym is run by one of Ben's older brothers David. The facility is very clean and holds AAU tournaments throughout the summer as well as hosts the VAIL Sports basketball league all year long. Only complaints I have are that the referees that the facility hires for the games are terrible most days and the gym can get pretty hot on those scorching summer days but for the most part the temperature is pretty average. There are concession stands most days and David will fry fish so if you're hungry I recommend getting the fried fish sandwich combo because that thing slaps!

This place allows you to select various pottery pieces that have already been made ranging from…read more$15-$70+ depending on the size and complexity of the piece. That prices includes alls the necessary paint colors , brushes, etc.. needed for the entire experience. I got a dog that was $35 and after I finished painting it they said it would take about a week to be ready for pickup after they put in a kiln to finish. Overall the experience was super fun and the staff were very friendly! I cannot wait to pickup up my piece afterwards! For someone with no art experience (and bad) this was phenomenal!

Went here for my birthday with some friends and it was so much fun! We did the take home pottery…read moreand had a great experience. We were even allowed to come in for like an hour the next day and finish detailing with the paint pens. Definitely a fun activity with friends. Highly suggest!

Conveniently located on W. hundred Rd, this daycare is not big but staffed with friendly &…read moreattentive teachers. It's rather relaxed in atmosphere & not neurotic like some other centers... For example, they don't make you wear shoe covers to get into the play area. The center is secured witha locked door so no random person can enter. It's rather pricey compared to what I can get on base however, 5:30-6:30 hours are very appealing.

We have been part of the family for a little over a year now. The staff is very friendly and warm…read more The directors and teachers show genuine concern and have always been courteous. They worked with us when one of my kids was having a rough time. I love the atmosphere and plan to continue with Chester KinderCare as long as possible.