I've been shopping at Wegmans since I could help my mom back in the day. Now the store in Pittsford is gigantic! But you can find about anything in the world. Last time I was there I had ordered two dozen balloons and other party particulars for my mom's 97th BD! Balloons were waiting for me and I found just enough of the right colors for the dining tables. Was in and out read more

If you have a chance to walk through a Wegman's do it! I'm so happy I had a chance to jet through a location when I was on vacation! It was such a normal occurrence when I lived in NY, and now that I live on the West Coast, it so interesting that grocery stores are just grocery stores. I feel like every grocery store i attempting to meet the Wegman's standard. The environment is well decorated, the staff is well trained, the selection is on a different level. The produce section is where we zipped through and it's second only to a home garden. No cleaning of dirt required. The stores have always been clean, well maintained, and well stocked. It's just a Rochester staple. This is quite literally the Gold Standard of Grocery Stores. Wegman's is in a league of its own. read more

Stopped in for lunch at 12:30 and chicken wings were empty. The guy told me that they weren't going to refill the station until 4:30. Went to get a sub instead and with two people in front of me ordering 1 sub each, took 10 minutes for my turn. Guy was asking what toppings and at the end asked what kind of sub so when I told him a steak, he gave me a smart ass answer about how I should have told him earlier and then had the other guy put my steak sub with mayo and veggies into the oven. Must be the B-Squad at this location. read more

Checkout girl was rude and also sneezed all over my groceries. Didn't wash her hands or sneeze into her elbow.

This is my go-to Wegmans. It's between my job and my house and all I have in my town in Tops, which let's face it, is no Wegmans. At the Gates location, I am most likely to pick up something from the bakery, something from the prepared food bar, and then an extra coffee creamer. I also tend to peruse the olive bar at this location more than elsewhere, no idea why that is. Over the last year, I've found that this location has had less of a problem with the long lines they were plagued with. Smell a rose on your way out! Wegmans are all excellent for the fresh produce. read more

Excellent customer service from manager Marjani dealing with some issues using a gift card. Marjani even called the card service number for me. Extremely patient, kind, and helpful. read more

This place smells like marijuana. Hopefully it is NOT the employees, but I cannot take a chance! Neither Topps nor Aldi's has that aroma, so I will be shopping there from now on! read more

We visited this Wegman's EVERY. SINGLE. DAY of our NY visit. We miss Wegman's since living in NC and now that we are in TX. We mainly came here for WEGMAN'S SUBS. What is it about these subs which make them so dang good?!?! Yes, we ate a sub each of the 3 days we were here. A "negative" was that the time it took to make the subs was quite lengthy each time. The workers can't multi-task and make more than one at a time so wait times ranged from 25-40 minutes each time we came. Got the kiddos some items from the hot foods bar- chicken tenders for our girls and lo mein for our boy. It's so nice to have so many options to suit everyone's taste. The other "negative" would be that we didn't feel the employees were he typical Wegman's-Friendly. Usually the staff is so helpful and pleasant. The Cafe cashiers all 3 visits were less than cordial. Seemed a bit miserable. Ah well. Still love Wegman's! read more

Wegmans - Wegman's Assorted. Mmmmmmmm! So good! - Grocery Near Me - Rochester, New York

Weyman's is truly one stop shopping. I found everything I was looking for and a lot more. They even have a nice cafe, which I didn't have time to enjoy, but will next time. Most stores don't have bok choy, not to mention three kinds. read more

Who doesn't love Wegmans, right? I pretty much know the layout of each Wegmans and a 30 mile radius. My favorite Thing by Wegmans is that if you're in the store and you can't find an item, you can use mine and store directory and it will tell you what isle it is in. I use it all the time. Their prices are getting a little out of hand lately.. the wegmans brand items. It's rare that I go to another grocery store but when I do their prices are so much cheaper , and not just for their name brand but for the big brands. I refuse to go to whole foods stores... if you want to really see ridiculous prices go to those. I wish wegmans still had their video rental section, the red box SUCKS. They have a large variety of food that's ready to eat or ready to cook . I do enjoy their wegmans food magazine, giving ideas of what to cook. read more

Wegmans - Grocery Near Me - Rochester, New York

Store manager and bakery manager are not there for the customer. Asked for them to fix my cake and they left a BIG HOLE in my funeral cake for my child. On top of that they scrapped off a vine that looked like male genitals. My sheet cake was murdered. Not an apology from them nor were they willing to correct it or refund me. ( Unfortunately I paid for the cake at the time I ordered it. Never again will I shop at this location in Gates Ny 14624 Lyell Ave. Very disappointed and crying my eyes out as if that wasn't enough of losing my baby girl. Shame on Wegmans for the additional heartache and added stress! I hope this gets to Danny Wegmans and his family! What a disgrace to their business. Corporate office thought it was hilarious and a joke when I described the decor, and even chuckled a bit. Smdh. read more

I'm New to this location and I thought it was smaller that the ridge rd store but I sure didn't notice It had all the great Wegmans sections There is salad, pizza, subs, Mediterranean, etc. the sushi section is big and well stocked They have soups and a hot bar. Cool!! there is the cafe with its own check out! Nice! A lots of prepared food right there There are 71 types of organic produce here. (So says the poster) The cheese section is huge and so is the beer section! The bakery is always making something and there cakes looked good When I got lost I asked for help and a staffer took me right to the hidden item I don't live here anymore so I love going into these stores. You locals are so lucky to have this chain ( you have to put up with the snow) read more

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Wegmans isn't my favorite grocery store because the prices are relatively higher than other stores and now they moving to only sell their products. And some of those items I don't like. However, I do like their personally made things; cheese dip, donuts, subs. So I will adventure into here on occasion for one of those items. This Wegmans in particular is my morning stop on the way to work if it is my day to bring the treats. Opens super early so I can get the freshed baked goods for my co-workers. As always, employees are beyond nice and accommodating. read more

Who doesn't LOVE Wegmans?!?!?!! From the minute you walk into Wegmans its a feeling of "This is the Place To Be"! Warm colors, clean floors and counters, friendly and knowledgeable staff, an abundance of high quality food and household products. But I'd really like to share one of favorite aspects that Wegmans provides for its customers--- fresh, LOCAL produce from farms around our area! Supporting our local farmers, providing us with locally grown foods to assist us in living healthier and happier lives! Love Wegmans! read more

Never coming back. Tried to buy my beer and since my younger sister was in the line behind me so they said they wouldn't sell to me even though I was 22. Tried to go back later without my sister and they told me to screw off. My whole family used to buy only from Wegmans but I can tell you now we'll never be coming back. They lost some very well paying customers. read more

If you've never been to Wegmans you really need to see what the next generation supermarket can look like This one is easily located off of 390 and 31 and serves it's local community very well I was a little disappointed that the coffee bar and selections were very minimal This is an older store in very good condition but perhaps doesn't have all of the amenities that the later generations stores have read more

Great tasting cake, but called me less than an hour to pickup to let me know they could not use the photo I sent them. I think it would behoove them to review orders with photos sooner than the day of an event to let people know they can't use your photo. My son wanted a photo of a character that Wegmans doesn't have available. I provided a photo they couldn't use due to copywriting issues. I think next year if I can't find a photo I need in their database I will go elsewhere. read more

This Wegmans location is an embarrassment to the Wegman family and brand. Full time in uniform Gates PD officer posted at the entrance because the cliental is so bad. We DO NOT feel safe in the store or in the parking lot! Now for the incompetent staff. Three kids watching a line of 12 customers trying to order subs while one kid moved at a sloth's pace. Oh. Wait there is more...after 40 mins of waiting in line to order my son's sub...we are out of the chibatta rolls 2 hours before close for the 3rd time in 5 weeks! Ask a MGR for help...we are doing the best we can. Didn't realize the cub scouts are running Wegmans now. Please, please stay away from this location!!!! read more

Let's talk about how much I like Wegmans so much just based on this branch alone. This is where I go every single Saturday to get groceries as it is only a ten minute drive from the house and I have never been let down. There is a wonderful selection of fresh produce, bakery goods (I recommend the muffins, they make my stomach smile), organics, and meat. I ended up developing a route I now use whenever I visit. I usually begin with the produce since it's right there when you walk in, then I move onto the bakery to get the muffins, then to the meat and bread, and after that, onto the remainder aisles for the boxed goods. All of the Wegmans branded food might turn you off if you hate generics, but Wegmans really does make the effort to make it taste better than the competition and most of the time, it really pays off. This has the older-style Wegmans look to it compared to the newer builds but the inside is nicely accessible and styled well. However, I was sadly disappointed that there was no Wegmans train but that stupid desire does not stop me from giving Wegmans a perfect store. What else can I say really? Go ahead and shop here and have what is called by the prospective employees, "The Wegmans Experience". read more

Oh Wegmans, how I yearn for this place to open in the Boston area...ASAP. Everyone who is from upstate NY knows that Wegmans is a superior establishment that can be best described as the best of Trader Joes, Star Market, and Whole Foods combines times a trillion. Speaking of superior, you MUST experience their deli submarines (subs). They bake their bread fresh every day and they do not skimp on deli meats and all the fixins. I've lived in Boston for over 2 years now, and even being a foodies that seeks out deli subs/sandwiches, I have yet to find anything that can even compare to the greatness that is Wegmans Subs. read more

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Love Wegmans for all the amazing deals and selections. My boyfriend and I are thinking about moving south but not until we have Wegmans down in Florida! It's always my first choice for my shopping needs. We go every Saturday morning after breakfast and it's always fast service with a smile. read more

Wegmans - Frozen foods - Grocery Near Me - Rochester, New York

An average Wegmans but very disappointing in how they are dealing with the pandemic. Aside from a cursory check at the entrance, staff go out of their way to ignore flagrant violations of mask wearing inside, though staff themselves are reliably masked. A guard told me they received instructions not to interfere after customers entered. While compliance has improved as conditions have worsened, I visit this store as seldom as possible because of their attitude towards safety, and have entered it only twice in the recent months of the pandemic, at off hours, and stayed for as short a period as practicable. read more

Sorry East Ave Wegs, while you were away I got lonely and I cheated. And I think this new relationship may be the Real Thing. This Wegmans is my new little secret. It's just a couple exits off 490 from me (we live off Broad/Plymouth), and the supermarket is literally a block from the highway. Quick on, quick off. I like! Second, the parking situation isn't a hassle. You park near the store, you shop, you leave. You don't fight inner and outer battles with yourself and others as you try to mind read others' next steps. Third, it's big, the selection is standard, things are organized in a practical manner and it's clean. The check out lines are pretty quick too. The customers are a mix of people, but mostly families and couples who are seemingly down-to-earth and respectful of others. Don't be put off by Lyell Ave, this Wegs is a silent bullseye. And a keeper! read more

Who doesn't love Wegmans!! Our location is later out we'll especially after they rearranged some isles. Pretty selection of everything. I have never had problems with Wegmans. I could do with out the older seniors not parking right, not paying attention and hitting my car. I have had my car hit at least twice in the parking lot. read more

love Wegman's

Friendly people, Great Products. This is the King of Grocery Stores in this area, and their products comes second to none that I know of, also the past 4-5 years they have been setting their prices at a level that gives even discount dumps like Walmart a run for the money. Their Deli is absolutely superior yo must try a submarine from there, but I warn you, a large will feed you for days. read more

Wegmans on Lyell ave is a great store that caters to the community is serves. The west side of the city is an Italian heavy area and Wegmans knows just what products are going to be demanded by these food centric families. Let's face it Italian cooking is the best ;). The store has one of the best bakeries of all the Wegmans, hands down. The produce section is plentiful and the other areas of the store are on par with what you would expect. The staff here is also some of the best from our area Wegmans. They are helpful, attentive, and know where everything is. If they don't they will find out. It's my local store so I'm bias but they keep it nice, clean, and control the rifraf that occasionally shows up. read more

My favorite place to get a good sub. The lines for the subs are often long but the staff know what they are doing and the line moves fast. Great Quality and great service. read more

I gave the Lyell Avenue 3 stars because the staff is not as friendly or helpful as my as my other Wegmans on Monroe Ave. Also they run out of groceries fast and they don't have the many of the products that my old store had. I make my list according to what is advertised on their website and the products are not available once you get to the store. I miss my old store because of the reasons above. read more

This Wegmans, like most all of them, is a very good store. I like how the flowers are up near the front. They often have security watching as you walk in. Not sure why because I've never had any problems there or even seen anything happen. It's a great place to get some food during my lunchtime break. You can order from the sub shop, choose a pre-made salad or sandwich, get something from the self serve buffet or order hot food. There are plenty of choices and you can start eating pretty quickly, which is important to people like me who don't have much time for lunch. The fruit, vegetables, groceries, and pharmacy are all very good. However I normally just get a few odds and ends here since it's not the closest location to my home. They also have a very good bottle and can return area. All of the machines accept both cans and plastic so you don't have to wait for a machine to open up. (those people that fill three or four shopping carts with bottles can take a while). It's a good place to stop for something quick or your weekly shopping. read more

Wegmans - Cider and apples - Grocery Near Me - Rochester, New York

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When did the greatest supermarket in the country start to suck? I shop sporadically but the past couple of times I've gone into Wegmans I've been unimpressed. Today: shelves empty, product I went there for not filled, and I had to put bags in my own cart even though 3 supervisory types standing directly in front of me watching. Worst of all, when you go onto their website, to send them an email, you have to set up an account to do so; what a hassle and unnecessary task. I don't know why, perhaps it's the store, but I've noticed a drastic drop in customer service although, their people are still friendly. read more

Oct. 15 2019. Whatever you do avoid Wegmans on Lyell right now. They are reorganizing the place and you can't find anything. Three clerks sent me to 3 locations for an item I finally gave up on. I left with only half of my stuff bought. read more

Everything and anything. Service is fantastic and the selection is on par with any other grocery store. You can grab a coffee while you shop and have a sit down meal if you choose. Not one complaint about this grocery chain. read more

Every 6 months when I decide to step foot in Walmart I'm reminded why I love Wegmans so much - they're fantastic! Great customer service, clean, and they don't leave me aggravated. Thanks for being awesome Wegmans! read more

Great selection as always but I feel like the prices sky-rocketed on produce.

I will always love Wegmans! They are always clean and stocked. Like every place else the rising costs are tough.

Wegmans is my number 1 spot to grocery shop. I've been going there for the past 20 or so years. The isles are always clean and the employees are friendly. My biggest love about it is they have British food there! read more

The reason I go to Wegmans is to get good service and to avoid long lines at Walmart. I just got done doing the reshop myself, putting everything I had back because the line was so long , it curved around the aisle. I don't know who the manager on duty is tonight but they need to get rid of that person because this is not the Wegman I know. Normally I like going to Wegmans but for the past several visit to this particular one, the staff have been grumpy and inattentive. Maybe they're not the top 100 company to work for anymore. On the upside I have never had any issues at the Pittsford Wegmans. No complaints over there at all. So I suggest just drive the extra mile elsewhere. read more

This is for the Floral Department at Wegmans. My husband and I were married on April 21, 2017. I visited the floral department in Wegmans on Lyell Avenue a couple months before my wedding to discuss my bridal bouquet. At first, the floral department was easy to work with. The manager and I talked through my color scheme and looked at different flowers and together we came up with the perfect arrangement for my bouquet. The manager arranged for me to pick up my bouquet on the morning of my wedding and she informed me that my bouquet would be prepared the night before. It was a smooth process...until the actual wedding day. On the morning of my wedding, two of my bridesmaids went to Wegmans on Lyell Ave to pick up my bouquet and they were informed that the flowers I had picked out with the manager were no longer available. My bridesmaids called me with the news and I was so disappointed and I wondered why they hadn't contacted me in advance before the day of the wedding if they realized they wouldn't be able to complete what they promised. That was extremely unprofessional and it put me in a very tight situation because I had to figure out a backup plan over the phone hours before my wedding. In the end, the flowers Wegmans arranged in my new bouquet were nice, but they were very different than our original agreement and the flowers were not very fresh and some of the petals were wilted. To say I was disappointed is an understatement and I cannot confidently recommend the floral department at the Wegmans on Lyell Avenue because of this experience. I hope they demonstrate better service in the future. I wish I could have written this review even sooner for brides who may have used Wegmans floral services since last year, but unfortunately I've been away traveling a lot until now. I hope the Floral Department reviews and improves their services. read more

huge store! it actually didn't have the pita bread and the rice cakes i was looking for but they had a ton of other regular grocery store stuff. basically it was a glorified Publix with less brands read more