Returning Customer. Dealt w/ Stacey Phillips. Amazing support in the of need! really appreciate it

great job with great detail, lawn pest and weed control, aerating, overall good process.

ready to start my weed eradication journey with weed man Bailey and Stacie helped me and I'm hoping to get started within a week

Ive called several times to nicely address incompetence and now I'm just about DONE! My complaints started in late September. Been with Weedman since August. Not happy. Very dissatisfied. Contemplating what to do. I doubt they will be on my docket by December. They've never got the weeds unanddercontrol. They core plugged and seeded in September and guaranteed to come back to cover bald spots. When they did, they sent two young men that were new with the company and tore up the good grass because instead of simply seeding the bald spots they attempted to use the core plug machine and tore up the lawn. Now worse with big chunks of soil laying around. MY YARD LOOKS LIKE HELL! And, I still have THE SAME BALD SPOTS! Update as of 12/15/20 Weed Man was fired four weeks ago. Their customer service is so bad, they sent a truck to my house on December 9th for service. I ordered them of my property and told them the contract had been canceled. Today they sent me a bill for coming out on 12/09/20. They were suppose to give my neighbor a referral fee of $25.00 for referring me and never did. Weedman was hired in August. Just a really bad company. Never ever use this company. They are a nightmare!!!! read more

I have been with Weed Man for a 3 years now, lawn looks incredible. Referred 4 of my neighbors and they are happy as well, which is good because I can look at nice lawns as I drive down the street. If you decide to go for this, and you should (I have tried many of these companies and Weed Man is the best, a company that starts with K is the worst imo...) make sure you ask to talk to Deanna Freeman as she seems to be the most helpful over there. Easy to talk to and will take good care of you. read more

Pleasant call, non aggressive and continued service! Worked with me on a price I could afford.Markiss Moseley

Absolutely horrible either they're using water to combat the weeds or not spraying at all they came twice in a month and the weeds are growing ten times better than the grass I had to dump them you would figure a remedy a refund instead I got attitude and had the nerve to raise the rates this year don't even consider this company read more

Bailey Brown and the Weed Man staff have been great. Bailey was able to answer all of my questions and address my concerns before I started the service and then the services began immediately. When I have had follow-up questions, they have been easy to talk to and responsive. The results on my lawn so far are great. read more

Always helpful in giving their expert advice. Planning for aeration service this spring as it really was beneficial last year and did the trick for a great looking lawn all year round! read more

I had to stop with Weedman last year because I wanted to hydroseed, however, they made it easy to come back this year. They offered a great price and answered my questions. Tim F. came out to do a wonderful service. He's been with the company for awhile. We walked around the yard to talk about my concerns, and he answered all of my questions professionally and with expertise. It's apparent that he knew what he was talking about. Great job, WeedMan for hiring and keeping great lawn techs! read more

After 4 years with weed man Roswell, GA we have lost almost the entire front yard Bermuda grass, almost $10,000 of burned grass. Don't use this Company all they give is Griff and apologies nothing more, they kept telling me we will fix it just wait how long I brought two reputable lawn care companies and both confirmed that our grass is mostly burned and dead. Take a look at these pictures 4 years of service, I handed weedman our beautiful lawn to be taken care of and this is what we ended up with. Do you lawn a favor Don't use this company they don't know what they're doing we had the most beautiful grass in our neighborhood before they took over , now we have the worst grass . I have to file a law suit to get them pay for my grass to be replaced, what a mess. read more

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I have been super pleased with the quality of improvements and results I've had on my lawn since using Weed Man Lawn Care since moving to Dacula 5 years ago. They have been willing to work with me, selecting treatments I can afford. Devon Morris was proactive and easy to talk to when he called to see if I had been pleased overall with results and asking if there was anything we could add to improve services. Super happy with that and I agreed to add on the grub control service which will last for six months and will work in conjunction with the End of Season Care they offer. Please don't hesitate to use their services! read more

I am working with Markiss V. Moseley and I must say he is A MAN OF HIS WORD!!!! I was extremely displeased with one of the reps ryan. He was discourteous and rude. I had canceled my service. Mr. Mosley called me figured out the problem and corrected it. Made sure he was my only point of contact and got the job done. So not only will they be servicing this property but all that I own. STANDING OVATION TO YOU YOU MR. Moseley. read more

Thanks for the phone call today, Markiss. I appreciate you taking the time to explain things to me. If you're looking to breathe new life into your yard, would definitely recommend speaking with Markiss Moseley. read more

Weedman annual lawn treatment plan is THE BEST Georgia lawn treatment plan that results in close to zero weeds and DARK GREEN lawn. I am glad that I choose Weedman whenever friends and guest ask me - how come your grass is THICK and in DARK GREEN COLOR when compared to other lawns in my neighborhood. I love the results after switching to WEEDMAN!! ! 5 STARS to Weedman!!! read more

I have been a loyal customer to weedman for over 5 years and never missed or been late on a payment. In October, I received a service and paid for it in full that day. I kept receiving notices that it was not paid. For months, I consistently called, emailed and used the texting service to try to get the issue resolved. I sent my bank statement to three different people including the manager proving my payment. I called my bank and they verified there was no issue with the payment. After months of receiving poor customer service, ignored emails and unreturned phone calls I decided to pay the bill a second time just to be finished with the constant notices that my account was overdue. After paying a second time for the same service and both payments clearing my bank I continued to receive notices that my account was overdue and was told that the second payment failed. I again verified with my bank that the second payment also cleared my account. After my years of being a loyal customer to weedman with no issues, I am highly dissatisfied and disappointed in the way I have been treated and the customer service I received. read more

I would not recommend this company. My yard looked great in May when they started, but then got worse and worse until now it is basically destroyed. We have a sprinkler system and watered it and mowed it as recommended by them. We constantly tried to contact them to find out what was going on and they just recommended more and more expensive services that obviously did nothing. My neighbors yard with the same grass type and no treatment looks a thousand times better. It looks like they poisoned our yard nstead of treating it. The last straw was when they promised to send out a manager to discuss fall and spring options and he ghosted us. Really poor customer service. read more

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DO NOT USE. Weedman is like a weed. I was very disappointed with the poor customer service I received when trying to cancel my account. I called over 20 times and emailed multiple people at Weedman, but they refused to cancel my service. They had multiple numbers that they gave me and when I called - each person told me they couldn't cancel my account and that someone else was responsible for cancellation. I then emailed all the different emails they had, and none of them would cancel my service either. Despite clearly communicating I did not want their services, they continued to charge me for unwanted services. After 2 years, they sent my account to collections. This was an incredibly frustrating situation that took a lot of time and effort on my part to resolve. I wish they had a simpler cancellation process and responsive customer support. It felt like they intentionally ignored my requests in order to keep charging me. Now I have to deal with my credit score being impacted. read more

They try harder. After some misunderstandings and billing issues, l contacted the and the Customer Service person was very eager to make it right. I'm happy to be a customer of a company that cares about customer service. read more

Weedman has been treating my lawn for years. My lawn looks great and there's no more weeds!! Bailey is polite and provides great customer service. read more

Courteous, reliable and efficient. We have been using weed man for the past 4 years and we are very satisfied. Thank you! Deanna Freeman read more

This business is a total scam. They showed up only for 5 mins and did not apply any in my backyard on 8/10. I was timing them from my office because I work from home. Now it's full of weeds. If you wanna get weeds for your yard, this company will do it for you, as low as $96. Chris, customer svc, told me they would come out for reapplication on 9/2 for free as complimentary, but guess what, nobody showed up. Sent another email to follow up but no responses. They said they would remove the balance from my account but it's still there. I spoke to Nathan Wacker, the branch manager, over the phone and he said it's out of his hand now and it's up to AR manager. (Branch manager cannot oversee it??? What kind of business is this??) Now, balance of $96 is overdue on my account. Think these guys are trying to screw me over by sending that balance to collections to ruin my credit. Overall, this is the worst experience I ever had and would not recommend this company to anyone. AVOID AT ALL COST!!! To Ashleigh (if you are going to comment on my review), You've been included all previous emails about this issue but never responded to me until I post review on yelp couple days ago. I know 1 application will not flip the yard dramatically but my point was you guys didn't do the job at all. Do your job and remove the balance ASAP. read more

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Absolutely worst lawn experience in my life. this company is totally terrible. after 1 st year they sent out a pro that said they would eriate and reseed and repair grass six months later they said I needed this to be done again. I had a rule that was agreed too. never once did they do this. 2 nd year not one blade of grass was healthy. worst experience. lied to me consistently. lawn again looke the worst in my neighborhood Do it yourself read more

New homeowner new sod and to get the discount I prepaid for the services for the entire year. I have received I guess only 6 services with free follow-up service as weeds were out of control but I received invoice for 8 services. I have called them multiple times to rectify it, but it seems it came from one ear and passed through the other ear. Once they did service on my neighbor's lot and sent me the invoice. 2 times they just put the sticker and sent the invoice of service. Both the times I caught them using neighbor's and My security camera feeds. Today its the third time that I received invoice but service is not done. So to summarize - 1) Poor quality of service (As I didn't see any effect on weeds) 2) Very Unprofessional service as you can't trust them 3) Very slow response from customer care. I am definitely not signing up with them for next year and will suggest all my friends who will moving to their new home nearby (~21) to not use WeedMan for the service. I Hope My review can be helpful. read more

No complaints. Pretty happy with service and results. Bailey B has done an excellent job managing my account.

Weedman has been taking care of my lawn for 6 months and they have been great. My lawns appearance has improved by leaps and bounds.

You cannot contact the Roswell office, some genius in corporate made a decision to direct all calls to the Philippines to save money (corporate needs to read reviews, fire the marketing genius and let us call our local office... I mean hey, this is a franchise right? let the owner decide how to adress problems. Ok send the calls wherever you like. The people are nice, they try to help but, I would prefer to speak to the local office management. When you blast them on Google reviews they give a stock answer like, so sorry, call us we have something special for you... really? They basically took 7 months of fees and delivered us a lawn with more weeds and crabgrass then when we started. When I voiced a concern, I have an email from the GM (yes, they do not want to speak with you) that said it will take 2 years of treatment to correct the problem... they never stated that when I signed up. So, I contacted Scotts, explained my problems, sent them pictures and Viola, my lawn is almost crab grass free after just one $24 application of thier crabgrass killer. Wow..... In my opinion, I would Avoid, Avoid and Avoid........ read more

Weedman has done a great job on the lawn. Very happy with them. Thanks to Markiss Moseley with his help.

I have a dispute open with Weedman Roswell over a $61.00 charge for a service that I specifically asked to not take place. It started with aeration that was supposed to happen in the spring never happened. I put this in dispute in June with still no resolution but yet I continue to get phone calls, texts and emails requesting payment for the disputed amount. I do not recommend this company for your lawn care needs. read more

6/18/22 UPDATE: If you can believe this (I can't) Weedman serviced THE WRONG HOUSE AGAIN. That's 4 times now (I'm losing count- I know I told them 3 times which house we are). Best part- the worker left me a message that he was done servicing "my house". At this point I'm leaving Weedman. Only problem is there is no one to pick up the phone so I can ask for my money back. See photos below for their terrible "work" 5/25/22: I'm editing this review to reflect the absolute garbage service from weedman as of late. I've been a customer for 6 years and until 2022, they have been great. However, weedman has now become the 3rd largest service in the southeast and they have let customer service go in the trash. In short- we moved houses to a new build that didn't have an address in google maps, although weedman did have it, since they measured the yard for a quote. Three months in, my weeds are still growing. Why? Turns out weedman had been treating the wrong address. When I confronted them about that, they said they were sorry and would get back to me the next day with a solution. 14 days go by, and I've heard nothing. TLDR: Used to be good. Grew to fast. Service sucks. They treated the lawn of the wrong address. read more

Techs are great people. The company does not give them knowledge or time to do the job properly. I actually walked with my yard tech while he was spraying weeds. Observed the weeds he stayed. NONE of this weeds are dead, or even slightly discolored. They are growing great however. How Weedman can justify taking my money and not returning a service is disheartening. read more

Mr. McClure, I have been trying to reach you or someone of authority at Weed Man Lawn Care Atlanta, GA since June. I need someone to contact me as I have done every single thing I can possibly think of short of taking legal action. I have spoken to no less than 15 people. No less than 30 times. I have recorded both contemporaneously notes and audio of these interactions in an effort to keep everything above board. I'm getting no effort on the part of weedman to resolve what is clearly theft or ACH fraud by your staff. I think you'd want to know your technicians were claiming they had come to the house when they verifiably hadn't. After trying to get help since June. I was told by Ashleigh McClure Ostenson that you do not speak to customers. That you do not communicate with the public. And that someone else will contact me instead. That was on 11/12. No one has contacted me. Your internal data will show that you took funds from my account but did not provide service. When I stopped allowing ACH, you started collection action. I am just trying to get this resolved-- I don't see why that's not amenable to your company. read more

All I can say is what a company they are great my grass is growing it is green and weedman uses granular fertilizer on my yard that really grows it and gets the weeds out let me tell you this is the company the best company in the world I love them I wouldn't have any other company in my yard taking care of my lawn thanks Weed Man for everything that you do and I'm going to tell the world about you.. read more

Weed Man - Weedman lawncare work!! Gorgeous - Pest Control Near Me - Roswell, Georgia

Argumentative, rude, unprofessional- the three words beat used to describe this company. The backyard looks worse than it did when we started using this company but they definitely made the front yard look good (which would be fine if I got a 70% discount since they only did 30% of the yard). While I was not in a contract canceling my service was difficult and that's when their true values are exposed. The lady who works in the morning answering phones is nice and understanding but the afternoon woman is terrible and not a good representative for the company. The company I switched to does the entire yard (flower beds included) and is 10% cheaper per application plus the owner of that company talks directly with you - that's how this should be done. I WILL NEVER RECOMMEND WEED MAN LAWN CARE read more

What's crazy is the Tech do their job well. But when they call you and don't show or don't complete the job and still charge you it becomes a problem. It happen to me a times and they never corrected the issue. Only I would get is if a gave a good review I would get something off my next bill. So I stopped paying for an half job (Do the front but not the back) killed my grass. I told techs they said they would tell manager, manager never reached out so I didn't pay. I owed $61 and I'm in collections as we speak even when I tried to get a link to pay them just to avoid it. I know a some other customers who had similar issues. I know a few other people that use them that I'm going to warn and a few people that just moved here!! RED FLAG for sure!! read more

I have been with weed man close to 2 months now and I am seeing a difference already. Really looking forward to seeing what it will look like by the end of the season. Ashley W and staff haved provided great customer service this far. read more

Weed Man - Pest Control Near Me - Roswell, Georgia

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BEWARE: Once you sign up they make it extremely difficult for you to cancel. Very shady company. I prepaid for 1 year of Weed Man Service. When that year was up, I did not renew, but received an email about a service scheduled for the next day. Apparently they auto-renew if you don't explicitly cancel and they did not give me any heads up until the day before a service was scheduled. Unlike good businesses, you can't cancel via your account login on the website, so I called. After sitting on hold for 5 minutes, I wrote down the support email address they suggested, hung up, and emailed them. I received a response saying they could not cancel my account and I had to call. I called back, and this time I spoke with a woman who said she had to transfer me to "retention". I then sat on hold for 25 minutes waiting to talk to someone. I hung up, called back, sat on hold for 8 more minutes, and spoke with a guy who again told me he had to transfer me to retention and that he can't cancel the account. I very clearly told him not to put me on hold again. He said he wouldn't, he just had to mute his line to connect with someone in retention. And then he proceeded to transfer me to a line that said, "you've reached an outgoing line for Weed Man Lawn Care. We did try calling you and we apologize that we missed you. We'll try calling you again at a later date, but...blah blah blah" over and over and over. I proceeded to text the support text number and told them to cancel and that I don't want to talk anyone, just confirm that it's cancelled by 5 pm the next day or this review would be posted. I received a response saying they couldn't cancel and they would have the Account manager call me and that I have to speak with them to cancel. I responded saying I'm quite sure the account manager can cancel my account without talking to me and I'm done wasting my time trying to talk to someone. I got a response saying "We understand your frustrations, but it is our protocol. You will have to call in and speak with someone Kirk." I know it's hard to believe a business would behave like this, but this is exactly what's happened. Also beware that they get you in the door with low pricing, but almost every visit you will get a call and/or email saying "our technician noticed XYZ and recommends ABC which will cost $" I've used two other services in the past, and never experienced this. RESPONSE TO ASHLEIGH: Sorry, I gave Weed Man ample opportunities to solve this via phone, email, and text. Weed Man chose not to solve the problem. Hence, this review exists. read more

I would seriously think twice before using these folks. For the past two years it has been a constant battle to get them to stop trying to upsell me on expensive, additional treatments. Phone calls, texts, more phone calls. To make matters worse, I had an accounting issue with them. They took double the amount of the authorized charge out of my account which screwed up my (fixed income) budget. They finally corrected it after a couple calls, but damage was done. I paid half the remaining balance and 10 days later i had to email them only to find they'd taken me to collection (knowing I was perfectly amenable to paying the balance). This, after they basically stole money from me. Stay away from these guys. A 3rd rate admin set up but a great hard sell sales pitch. I think I know why noone else in my neighborhood uses them. read more

My backyard was covered in weeds last spring. I am pleased to say that it has made a remarkable turnaround thanks to my Weed Man lawn service. read more

For the last year I have used Weed Man, I have been happy with the service. Working with Markiss Moseley has been a pleasure.