I put my daughter on the waitlist at Wee Care Learning Academy to attend once she turned 2. I got a call 4 weeks ago that there was a spot open and I was the third person she called, so first come first serve. So we eagerly went in, asked our questions and paid the required $570 deposit (registration fees + two weeks tuition). After contemplating our decision, my husband and I decided we weren't ready to send her. One week had past and we called the office, we were told that we wouldn't get a penny back. This is still 2 weeks prior to her start date. I never completed any registration paperwork, but I signed one document saying my deposit is non-refundable. We called several times even talking to the other business owner, and was still told they have a "policy" for this reason! This policy is shameful! Their non refundable policy is only in place so they can monetarily take advantage of people. They are preying on families making the very difficult decision of where and when to send their child for care in the middle of a pandemic. I pleaded to have some compassion considering we are in the middle of covid, I gave a two week notice and they have a waiting list they could easily fill the spot with. Hoping I could get the 2 weeks tuition back. I was told that they would potentially waive the registration fee (which I already paid) if we chose to have our daughter come there in the future! Just wow- this isn't a materialistic object I'm trying to get a refund for, this is the care of my one and only daughter! It is clear that my child would've been nothing more than a paycheck. So the silver lining in all this, is that my child will never step foot in that place and I hope to prevent other families from going through this. As they said they have this policy because this has happened before- well this is a special community down in Key West, and I will make it my mission to make this community aware so that no other parents get caught in their trap!
I cannot speak negatively for the employees, caregivers or learning practices at weecare, this is merely a reflection of the ownership and it's core values as a business! read more
