We would give Wee Care zero stars if we could. At the Devine location, Wee Care allowed an irate and unstable father who was upset about a bead being removed from his child's hair to come into the same classroom as our daughter, after he asked for our daughter by first name and said he would "whoop some kids' asses." Wee Care then gave this unstable man access to our daughter's FULL LEGAL NAME, so he can now find our address with a simple google search.
Wee Care's failures are plenty and its response to this situation was appauling:
(1) Wee Care failed to inform us of the incident; instead, they told parents of other unrelated children (who were mortified and thankfully told us);
(2) Wee Care failed to provide us with an incident report;
(3) Wee Care failed to establish policies or procedures to handle this sort of situation;
(4) Wee Care failed to immediately report the incident to DSHS as required by regulation, claiming their need to first perform in internal investigation;
(5) Wee Care failed to call the police after a threat of harm was made in a daycare facility;
(6) Wee Care failed to seek a restraining order against this man; and
(7) Wee Care even failed to immediately tell this unstable father that he could not return to the daycare.
When we requested the name of this father so we could seek a restraining order against him, Wee Care refused to provide it to us. To recap, Wee Care gave an angry and unstable man all of the information he needed to find and harm our daughter, but refused to simply provide us this man's name so we could seek legal protection from him.
The executive director of Wee Care, Sara Hegnes, refused to speak with us despite several requests. It was obvious that Wee Care realized they had violated numerous regulations and decided to close ranks and protect themselves, rather than doing everything they could to protect our daughter. Our opinion is that the management of Wee Care does not have your child's best interests in mind, and your child is not safe there. We can only hope that others see this post and don't subject their children to the dangers created by Wee Care.
** We want to be very clear that our concerns are with Wee Care management. The teachers at Wee Care are saints and one, in particular, put her body between our daughter and this unstable father, and talked him down. We are forever grateful to her. read more