The good: -Great management. Very kind people that work in…read morethe office who seem to really want to get to know you. They always put me in a good mood when I went in to pay my bills. -Fast maintenance. Literally would put in a request and it would be fulfilled within the next two days. I've never had such fast maintenance in a complex. -Very safe. I have never felt unsafe coming home late at night, or have had any strange encounters with other residents. My car has had no damage done to it, I always felt okay leaving it parked. -No surprises. There were no hidden fees or anything of that sort. Neighbors were respectful. -Overall a great experience! The bad: -Parking can be challenging. We ended up having to pay $25 more for another spot a month because the visitor parking is not always guaranteed. -Small Apartments. Pretty cozy in these apartments! But you get what you pay for. -Meh appliances. Kind of cheap W/D, shelf in kitchen broke, handle on bathroom mirror fell off. Maintenance was always very responsive in these situations though, so I can't really say it was too bad. And again... you get what you pay for, and we had a cheaper unit. -Children can be loud. Overall they are sweet and respectful kids, just be aware if this is something that bothers you.

Great place to live! Comfortable and clean units. Love all the amenities, like the pool, community…read morebbq area, fireplaces, on site laundry, garbage disposal, and dishwasher to name a few. Oh, and a deck! Safe patrolled community a plus! I've lived here a few months and I'm quite happy. Easy communte to just about anywhere, and only a 2 mile drive to Southcenter for just about every store & resturant you'll need.

10 stars for management during this economic lockdown. I gotta give 10 stars, every time I call…read moredown the manager, is very friendly, she is a little a matter of fact, but she is also understanding. Rent was a little weary as unemployment took forever deciding what to do with my claim and stimulus check, I asked about the no evict rule going around, and what if I am late, she was very respectful and she was more than knowledgeable with having a game plan. Well I called her today because I finally got my stimulus, and I needed to ask what total charges were with late fees, the manager understood the situation Agreeing that times were tough and she took off the late payment fee. I was going to pay the late fee as I know I was late, but taking it off def helps out and She has impressed me with doing so.thank you again! And as for the ones living here, great neighbors, quiet, friendly, but common sense is lacking. you wonder why rent goes up, maybe because they have to hire someone to come in and clean up after us, you can make it to the trash room, but not put it where it goes???

The complex is very quiet, which I love! The janitor is wonderful and does an excellent job keeping…read morethe buildings clean and smelling good. His hard work deserves recognition. Parking, however, is ridiculous. There is barely enough parking for residents, and visitors often have nowhere to park. I regularly see the same cars occupying visitor and handicap spaces, and there appears to be no enforcement of the parking rules. Management needs to enforce parking rules, keep visitor spaces available for guests, and ensure handicap spaces are used appropriately. There also needs to be clear communication about how many vehicles each household is allowed to park on the premises. The quiet atmosphere and clean buildings are appreciated, but the parking situation needs serious attention.

I have noticed lots of improvement recently in the state of the building, the maintenance team has…read morereally stepped up and made a difference! Trash rooms look better as well as my hallway and outside. The maintenance supervisor Ryan is very helpful and is quick to get things fixed for me and solve my problems

Very disappointing experience with Polaris Apartments. We had an appointment to finish our…read moreapplication process and ended up spending more than 3 hours there, only to be told at the very end that we were not approved because our income was too high. Something as basic as the income qualification should have been checked at the beginning. If we had been told upfront that we were over the income limit, we could have avoided wasting more than 3 hours of our time. The customer service from Christine also made the experience worse. The way things were explained to us and the attitude we received were very frustrating. Even though we had an appointment, we spent a lot of time waiting while she repeatedly left the room and spoke with other people instead of helping us complete the process and giving us clear answers. It honestly made us wonder what the point of scheduling an appointment was. This was also our second time applying here. We previously applied for a three-bedroom and this time a two-bedroom, and throughout the process we received different information from different staff members, which made everything even more confusing and exhausting. After going through this process twice and spending hours there just to receive information that could have been communicated much earlier, I would not recommend this place based on our experience. The application process and customer service need serious improvement.

It's not the worst place I've ever seen, but it's definitely not the best either. I have a friend…read morewho lives here & for the most part...it's mediocre. I can't really review this place to the best of my ability as a tenant, but as a guest I do know that visitor parking is almost non-existent. Plus, the biggest thing that puts me off is how management drug their feet to take care of the BABY COCKROACH problem she was having. Ew. Ew. Ew. Everything is out-dated. The only thing that they've really done is re-painted the walls once someone moves out. After visiting here, I wouldn't recommend moving into this place. The nice thing about it is it's literally right next to the light rail, within walking distance. Downside is...it's literally right next to the light rail so you can hear it go by every 10-15 minutes. & it's also right next to the airport, so you can hear planes coming & going.

I lived here from May 2014 to May 2015…read more The office staff was friendly. Easy to apply. They had a portal where you can contact the office through and pay rent. It is an older building but I stayed in a 1 bedroom and it was pretty spacious in the bedroom, living, and dining. The kitchen was a bit small. The unit was neat overall. Walls were painted, carpet cleaned (carpet everywhere except bathroom and kitchen) and appliances were clean. There's plenty of storage space. Walls are thick bc I never heard my neighbors. No laundry in the unit but there is one on every floor. A key is needed to enter the room. The hallway would smell from time to time. I think it was from people's dinner? Although it is along a main road in Seatac, I felt pretty safe. The grounds were cleaned every Wednesday. It's close to the airport and the light rail and that made me think I would always hear them. However, when I was inside I couldn't hear it. Maybe I did when I had my windows open but for the most part, the community is quiet. We were assigned our own parking spot with no additional cost. One thing I didn't like was the visitor parking. There was about 4 spots AND there's no street parking. I had to tell my guests to park across the street at the post office. It's a good thing my guests came at night bc the post office won't let visitors park during business hours. There's a swimming pool, bbq area, and basketball court. I never used them but it was good to them it there if I wanted to.

The last six years at Avaya Ridge Apartments have been mostly wonderful, and a big part of that…read moreexperience was having Jay Koster as the Assistant Property Manager. Jay has always been professional, courteous, approachable, and willing to help whenever something came up. He consistently treated us with respect and made communication easy, which is something you really appreciate after living somewhere for several years. We are very thankful for the positive experience we had at Avaya Ridge and especially for Jay's professionalism and support throughout our time there. Thank you, Jay, for everything!

I don't know what was going on here 3 months ago, but I almost didn't apply at Avaya Ridge due to…read morethe reviews! Whatever it was, things have changed. I find the management people here very kind and willing to resolve the few issues I've had. I'm from New England, I wish the folks at home had been as nice. And my apartment is lovely, the grounds are well-kept, I'm so happy I moved here! I would recommend Avaya Ridge to anyone looking for a new home in the Renton area.

I am one of three siblings that was looking for a loving place for our dad, who has Alzheimers. We…read morefound the Chateau by accident and I liked it immediately. It felt like a home. I was impressed by the staff's quick responses to emails and their patience with us as we floundered around not knowing what was going to be best for dad. Shout out to Jodi and Ollie, who took us on many re-tours and answered all of our questions. I especially wanted dad in the memory care at Chateau. It seemed like the right place for him. We were ready to move him in and our lives took a shart turn and he did not move in. But, our experience with the staff and their concern for what was best for dad needed to be acknowledged. Thank you!

I am a current resident of the Chateau at Valley Center. When I moved here, it was during a severe…read moreweather problem, and my household goods were delayed. The staff immediately provided the help I needed to get settled into my life in my new studio. The assistance in my activities of daily living has been of great importance to me in regaining my independence from the need for around-the-clock nursing support in the skilled nursing home where I had been living. I enjoy the available activities for me to get involved in and the delicious meals. My new independence is precious to my family and me.

I've lived here for more than 5 years and our family loves it!! Quiet, serene, peaceful, with a…read morebeautiful setting and lots of places for kids to play, dogs to walk, and a nice neighborhood to stroll through. Close to everything, and yet feels really tucked away in a nice quiet spot. The floorplans are roomy, the office staff are great, and the maintenance staff keep things spiffy and working. They've been great all through COVID, making adjustments to operations to keep appropriate distance and protect folks. If you want a home base where your family can thrive, this is a wonderful spot to make your next home.

Terrible place for living! Management here isn't trained for anything and don't know how to…read moreproperly handle any situation. Safety here is terrible they removed the coded gates for the convenience of package delivery when they are aware we have homeless people that come to steal from residents and break into apartments can't wait to move out! Please trust me and save your money stay far away from here

I feel compelled to write this review for a couple of reasons: First, because of the very pleasant…read morestay we had from March to June of 2014 while visiting from Canada, and second because of the disparaging and untrue remarks left in a previous post: Let me start by saying that Tukwila is not Bellvue, and unless you want to pay three times the price for a fully furnished apartment then you've found the right place. About ten blocks from Sunrise Suites is a very ethnically diverse area, full of small shops from countries all over the world, which I frequented regularly and never felt uncomfortable or out of place. A few blocks in the other direction is the new Deptartment of Homeland Security office, Boeing headquarters, and you are also close to Microsoft and the airport ( a large number of the tenants in Sunrise are people who work at those companies). By car you are about ten minutes from Tukwila mall, that has anything and everything you could possibly want. From Chipotles, to Macy's, Teavana, Starbucks, Target, banks, to upscale ( and awesome ) sushi, Thai food, the movies, and pretty much anything you can think of. You are close to the Tukwila train station that will take you to Seattle central in about 25 minutes for $3.50 each way, or you can drive into the city in about 15 mins during off-peak hours. Our apartment was just like the photos, and the service was beyond our expectations. One thing a previous poster mentioned is that Sherry and her family are very charming -- This is absolutely true! And if you are fortunate enough to deal with this family I can tell you that you will instantly notice that the charm comes from a true, honest -- and actually a very loving place -- in terms of the desire to provide you with good value for your money while staying there. For the price, location and quality, I honestly don't think you could do much better. It's worth booking an appointment to check it out and decide for yourself. If you have any questions about my experience while staying there please feel free to contact me and I would be more than happy to respond. Best Regards, Shawn Phillips stphillips1969@gmail.com

My husband & I & our small dog stayed for 3 months in 32-A after moving to WA and looking for a new…read morehome to purchase. The pictures were accurate and it was very clean and mostly remodeled inside. We were very happy to have found this apartment as it fit our needs very well. The gated area makes it feel very private and it is quiet with a view outside. The tenants were 90% the same ones the whole time so are long term and all were very friendly and quiet. We hadn't lived in an apartment before (always had houses) so we were glad our first experience was a good one. The neighborhood right outside the gate leaves a lot to be desired (reason for 1 less star) but less then 10 min away is the Southcenter mall area which is nice and has all you need. For our dog there was a grass area in the common area within the gated area that was perfect for her. The laundry facilities were good, no issues there and weren't too high priced either. The staff was quick to respond to anything we needed and cared about us enjoying our stay. Finding a furnished apartment at this price was hard to find so we were very satisfied. We would recommend it to someone in a similar situation as us or even for a longer time would be fine.

I've lived here for almost 2 years. The people at the office are nice, and have responded my…read morerequests quickly. You can count on Lydia. Jim and James (the maintenance team) have been very good to take care of issues. The property has some improvements recently! The location is very convenient. Close to the mall and light rail station.

Update* Lydia is the only saving grace for this location. if…read moreI could give her more stars I would, but my time at the boulevard has been nothing better than a single star. The rest of Management is awful and do not care after you move in. You will NOT get your deposit back after moving out despite what they may tell you. You will more than likely still owe what the deposit is and then some, even if you do leave the place better than you received it. Do NOT move in here! Brianna, I already did move out. My move out date was October 7th. I moved out because of everything previously stated in my review. If you guys do not plan to give back the deposit, you might want to state that in your terms or at least make it we'll known.