My dad lived at Merrill Gardens for a little over two years, most of the time in memory care at the…read moreGarden house. The staff is so very friendly, and the nurses took such good care of him there. He loved them all. And they loved him. They keep the residence busy over there and give them activities and have lots of visitors and entertainment to come in. My dad loved happy hour on Fridays. And they have great holiday dinners. After losing him suddenly the staff was so very kind. A couple of them came to his memorial service and were genuinely grieving with me. I can't say enough about this place and their staff. Highly recommend.

It started with independent but progressed to full care in the end…read more The quality of care was exceptional. The office, care and dining room staff was exceptional. Everyone knew his name, all who visited names and were very kind. I would recommend this place to anyone who needs the care they provided!

They are well caring staff with lot of wonderful people around to help…read more I had my grandmother put in short term rehabilitation, which went great and i want to thank the staff.

attorney general of wa state please investigate this place. it should be shut down before they kill…read moresomeone. after one week they sent me into cardiac arrest. stole my item and never cared to investigate. men asking for jewelry during the night. it is not a safe place for anyone. bug infested, i saw bugs crawling on the ceiling during my stay.

My mother has been living at Pacific Northwest Home Care since November 2023. She has Alzheimer's…read moreand Aphasia and requires full nursing care. Elena and her staff have taken excellent care of her from day one. It is clear that Elena and the staff care a great deal about the residents they care for and do an excellent job. What appealed to me from the fist step I took in the home is how clean, orderly, spacious and pleasant it is. I knew that my mom would like it. She is looking much healthier and happier since she has been there. I come by for quick visits and have also brought my brother and sister and their families for visits and each time we feel welcome. A Nurse Practitioner visits monthly and he and Elena are open to discussing my mom's health needs and taking a team approach to dealing with them. Elena makes excellent suggestions - and follows up on them. They also have a hair stylist visit and provide nail care. All of this means a great deal to me. My prayers were answered when I found this amazing place for my mom to live and be cared for.

Wow and Wow! Moving my mom and then my dad (45 days later) into Pacific Northwest Home Care has…read morebeen the best decision. I asked my mom what to write and she said "superb care!." Elena is amazing, genuinely caring and engaged in providing respectful and effective home care to our elders. She has hired incredible staff. Every time I visit they are moving around either spending time with the residents, providing care or cleaning. The care providers seem happy which means to me that they are being treated well and supported. My mom and dad get a better ratio of care providers compared to a skilled nursing facility and it is more cost effective and feels like they are home. I researched adult family homes and the five star ratings here are justified. Elena's communication is fabulous. She had a team of great care providers. She and her team treat my parents with the respect they deserve having survived 80 years of age and 57 years of marriage. Elena is very open to individual needs and preferences. My mom gets a personal bed bath every day and has not looked better in the past few years. My sister and I are so relieved and grateful. We are always welcomed into the house and Elena has been responsive to all communications. A++++++++.

The quality of the nursing team needs serious improvement. Cutting corners on staff training or…read morerecruitment to save money is a short-sighted strategy that will ultimately drive potential residents and families to look for care elsewhere.

We have lived here four years as independent residents and love it. The residents are a friendly…read moregroup of people that form a community that openly welcomes, accepts and helps newcomers. Many of the staff members have been here for years and provide a consistent and caring environment. The Kenney building is a designated Seattle landmark, the apartments are lovely and large, and the 5 acre grounds are an arboretum with 100 year old trees and more than 50 varieties of arborvitae. In addition, we are just two blocks from Lincoln Park and the shores of Puget Sound. We also have easy access to shopping and the downtown Seattle area via The Kenney bus or the public C-line bus. Jackie D

Eugen and his family fulfilled every expectation I had for the care of my mother during her last…read morefew years. Every promise was kept, every sensitivity displayed, she was happy and felt especially cared for. I wish everyone could be lucky enough to have all details and promises kept until and beyond her last peaceful moments. Thank you Eugen for everything.

We were looking for a home for my mother who could handle her care with hospice services. Eugen…read morepatiently answered questions and helped our family through the process. The home is clean and the staff are very caring and professional. I highly recommend Valley Senior Care.

At 3.5 years or residence, I am still satisfied with my apartment, the maintenance support, the…read morefacilities and the activities. My wife and I live in the largest independent living apartment (3 bedrooms, 2.5 baths, 1810 sq ft) and we require very little support so I can't comment on negative comments made about catered living, memory care or health care. We have not used any of these facilities. We continue to be critical of the food and service in the dining room during our one meal a day. While the food has improved somewhat since we moved in, many of the dishes are bland and boring and the dining room is perpetually short staffed. The young (teens and early 20s) servers work hard but there are not enough of them and they are by no measure professionals. The pay is not good enough for that. There is a curious difference in the food service options between different accommodations. Independent living arrangements not attached to the Gardens building are not required to have a food plan but they can pay by the meal if they choose. Gardens Building residents cannot drop the plan. At one time I explored trying to get out of the 1 meal a day plan but that option was not available. In reality, I don't want to cook 7 days a week even though I have a lovely kitchen. Everything I have said in prior reviews still applies. The dining room service still earns a C and the health inspection grade is just "Good" a value that has not changed since we got here.

This place values money over its employees! High turnover…read morerate. Home health workers have to work off the clock to stay under a limited time frame. Complaints among many employees flow like water from a dam that's burst, however, positive feedback is enforced with penalties if an employee doesn't post at least 3 a month. Residents and their families have voiced concerns over rising costs contrasted by less staff and longer wait times for assistance. The food served to the residents is dismal. At breakfast, the food is either burnt or gelatinous from sitting in a pan too long. Bistro food is good, aside from the stale desserts. The food served to the memory care residents is low quality and and difficult for them to eat it. For being a Christian based company, why does it feel like it's ... not..

We've been living at The Lodge at Eagle Ridge and are enjoying it so very much!…read more All the staff here is so helpful, friendly and caring. The residents are so friendly and welcoming. It's been great getting to know them. There are so many fun events and classes and activities to get involved in here! I've been enjoying the watercolor painting class immensely as well as the writing class. Both have been getting my creative juices flowing. The food is delicious and the head chef changes the menu every week so it's wonderful to have variety. There are many more activities to get involved in and you can join anytime. Overall, I highly recommend The Lodge at Eagle Ridge. Come and visit us! ~Ellen

Make sure you really understand your contract with this place. My mother was there less than two…read moreweeks, took 3 falls in that time, with the last one ending her in the hospital for 5 days. She could not go back to assisted living, and they not only charged her for the 20 days left in the month, but also a full extra month for extra care she never even got, plus they charged for a month of the apartment she never got to truly live in. You do not get any of your "community fee" reimbursed either (in the thousands). The apartment was emptied and cleaned well before the first of the following month, so they had plenty of time to rent it out again. If this place says they are all about elderly people, shame on them. They basically bilked my mother out of thousands of dollars..she's 93 and on a fixed income. Buyer (renter) beware!

After serving 2 years as my late husband's full-time caregiver, I knew that a change in lifestyle…read morewas imminent. (Still his caregiver, I just needed the security and comfort of knowing that others were nearby.) Merrill Gardens-Wright Park was the answer. Following my husband's passing in 2025, I chose to stay. The staff are consistently kind, helpful, and ready to listen (I especially appreciate the humor!). They genuinely care about every resident. The food and dining staff are exceptional - during daily dining, holiday buffets, and fun special events. The building is beautiful and well maintained by very patient maintenance and housekeeping staff. The water and mountain views, along with sunrises and sunsets, are stunning. Wright Park, across the street, offers safe walking for all (the park also has entertaining events through the Tacoma Parks Dept). Whether independent, assisted living, or memory care, nothing disappoints at Merrill Gardens at Wright Park.

I love Merrill Gardens at Wright Park! From the first time I toured the beautiful facility, I knew…read morethis is where I wanted to live. The floor plan for my one bedroom apartment is well thought out and meets all of my needs for safety and accessibility. Management was easy to work with for making a couple of desired customizations in my apartment, as well as providing resource recommendations and processes for an stress-free move. I enjoy many of the activities that are offered-- craft workshops, movies and movie discussions, book club, and a weekly happy hour with live music to name a few. The Sky Lounge on the top floor provides a beautiful setting with stunning views! It is a great space to entertain guests. The dining room always has good menu options for dining in or getting it to go. If I want to venture out for food, there's a wonderful grocery store as well as several restaurants nearby. One of the best features is that Wright Park is directly across the street. I take my little dog for a walk at least twice a day and marvel at the 27-acre treasure that I can enjoy every day! Moving to Merrill Gardens provides me the level of comfort, ease, safety, and accessibility to activities that I need at this time of my life. I'm thankful to be a resident here and highly recommend it to anyone who is considering moving to a senior community. There's so much more I could say. It's worth checking out!!