I have been an employee at Chateau Valley Center for just about three years. The entire time I have…read morebeen here I have been so impressed by the level of care shown for residents. Our entire nursing and care staff are AMAZING. You can see the genuine love for their jobs and the residents. Raena, our Community Relations Director, truly cares about the people that she brings in. She is thorough and makes sure that a prospective resident will be the right fit at our community. If she believes that we cannot offer them something they need, she will help them find another place to go instead. That shows miles of integrity, to me. Our residents touch my life on a daily basis. I can come in to work with an empty cup and leave overflowing. You just feel good when you walk in the doors. There is something in the air here. I would be honored to have a family member, or loved one, live here any day. This is truly a magical place.

I am one of three siblings that was looking for a loving place for our dad, who has Alzheimers. We…read morefound the Chateau by accident and I liked it immediately. It felt like a home. I was impressed by the staff's quick responses to emails and their patience with us as we floundered around not knowing what was going to be best for dad. Shout out to Jodi and Ollie, who took us on many re-tours and answered all of our questions. I especially wanted dad in the memory care at Chateau. It seemed like the right place for him. We were ready to move him in and our lives took a shart turn and he did not move in. But, our experience with the staff and their concern for what was best for dad needed to be acknowledged. Thank you!

My mother-in-law lives there and Merrill Gardens catered and held her husband's celebration of…read morelife. The entire event was amazing and so well done. The only complaint I have is that there is no designated parking for visitors.

Such kind, thoughtful and nurturing care for both residents and their families. We were made to…read morefeel welcome and at home the minute we walked in the door. Every member of the staff was extremely flexible, accommodating and communicative from the application process to move-in and beyond. My MIL loves it there. We've had meals several times in the restaurant, and the food really is restaurant quality. Her one bedroom apartment is well-appointed, clean, cozy, has ample storage & closet space, and even has its own washer & dryer. The staff knows every resident's name, and I watch as they make important personal connections every day. Safety is paramount, requiring each resident to push a "check-in" button located in each apartment, between 5am-9am. If the resident does not check-in, the staff immediately checks on them.

My mother lived at "The Lodge" in Renton for a little over two years. We found it by visiting one…read moreof her friends that was living there. From the moment my mother and I entered the building we felt an uplifting, warm, vibe. It was clean from top to bottom and the staff was friendly, kind, helpful and gracious. Her health was always a top concern and if ever she needed assistance someone was there to help on a moments notice. Mom made friends easily at "The Lodge" and there were appointed "Ambassadors" who are residents available to help newcomers feel welcome no matter what the activity and no matter how long it may have taken her to learn the game or complete the activity. I can absolutely recommend "The Lodge" as place where you could be certain your loved one will be genuinely cared for spirit, mind and body without a doubt. My mother was treated with the utmost respect and given hugs regularly. I can't understand the review that says otherwise. Mom passed away last August and nearly six months later I was still welcomed to hold her Memorial in their Vitality Room. Several of the staff shared delightful memories of mom and her stay there. I have so much admiration for the employees in every department. If you move to this Retirement Facility, you can be assured, you made a very wise choice. GenCare, you will never be forgotten and I will continue to visit the most wonderful people who made my mom so happy for her last years in this world. Thank you for all the love.

We've been living at The Lodge at Eagle Ridge and are enjoying it so very much!…read more All the staff here is so helpful, friendly and caring. The residents are so friendly and welcoming. It's been great getting to know them. There are so many fun events and classes and activities to get involved in here! I've been enjoying the watercolor painting class immensely as well as the writing class. Both have been getting my creative juices flowing. The food is delicious and the head chef changes the menu every week so it's wonderful to have variety. There are many more activities to get involved in and you can join anytime. Overall, I highly recommend The Lodge at Eagle Ridge. Come and visit us! ~Ellen

I visited Revel Issaquah with my mother as she was considering senior living options. This property…read morewas exceptional! She knew immediately after touring that this was her new home. It exceeded her expectations. Deciding factors included the flexible "restaurant-style" dining, 24-hour concierge, van/Lyft options for travel, salt water pool, salon facilities, movie theater, separate pub, and art/activity area... The room she selected is an open living concept with a large sun-filled living room, full kitchen, separate bedroom and bathroom-- all new construction. The staff on hand, Heather and Karen, were very helpful, accommodating, and informative. My mother couldn't be happier and is excited to move in.

This property has resident committee's that get favorable treatment from management, blocking…read morepeople from joining/participating. It becomes 5th grade level selective groups that are closed to most residents. One of these groups has been raised to "management status", getting special treatment at the detriment to all residents. It has created an environment of people on the inside and people on the outside.

It has been my pleasure to meet and work with the new management. The care and professionalism is…read moreUnparalleled. In speaking with the residents they are enjoying life and loving all the events and choices that are now available. The buildings, rooms and grounds are beautiful. Retirement living at its finest. The food is prepared by a professional executive level chief and the residents are enjoying fine dining. I am in many retirement community living places and this one provides a positive, loving atmosphere with luxury amenities. I definitely recommend you check Solstice out as your next "home". Not just a place to live but "home".

I signed a lease to move from this place. the management and her dictatorial ways she treats…read moreresidents and workers. I will dearly miss my friends, not sure if she will allow me to visit them. She had a fit when the bus from my prospective new community came to pick me up for a tour. I guess she views the residents as pawns and numbers, not allowed free will.

I recently moved my 95 Y.O. father to this facility from AZ. His sister and her husband are there…read moreand the family felt having another family member at the facility would ease his transition. We received tremendous support from Dion Cole, who helped get everything organized for the move. There was a slight glitch with the online pricing and Dion made sure to honor the lower price. The facility is beautiful and the staff are warm and accommodating. I spent about 3 days helping my father unpack his things and settle in. Special shout out to Victor who is part of the maintenance crew, who helped install toilet support rails and breaking down several boxes for the recycle bin. I was rushing back to the airport and didn't have the time to break down several large boxes. I even wanted to tip him but he refused. If you are looking for a beautiful next home for a loved one, please consider this place.

I chose University House for my home because it is a place where I can enjoy a meaningful lifestyle…read moreand make new friends. There are so many daily activities to enjoy, a great dining experience and living spaces where you can chat with friends. The building is well maintained and exceptionally clean with up-to-date furnishings and artwork. My apartment is warm, cozy and inviting; a place for quiet contemplation. University House does not disappoint. It is a warm and welcoming community supported by a friendly and knowledgeable staff. It is a great place to live.

Everything about this place is A++. The kitchen NEVER disappoints. Chef Grant is incredible.read more

Food is always good. Huge variety of options for any dietary needs. There is allot of long-term…read morestaff You see every day. My Grandma loved living at Farrington Court. Thank you All!

Amazing service in the dining room under Jace's leadership. Well trained staff that does a good job…read moreserving diners.

We are a performing duo, Those 2 Guys, who have been playing every few months at Merrill Gardens in…read moreBurien for the past 2 years. We have always found the residents very receptive and have enjoyed a lot of interaction with them, singing along and a bit of dancing as well! The staff has always been helpful & informative while we've been setting up and tearing down.

Where do I begin …read more.. We are so thankful for this wonderful brand-new community. Without a doubt this is an impressive five-star facility. We moved my Mother-in-Law (MIL) Trudy to Aegis Gardens mid-February. I cannot express how impressed we are with the facility and staff. From the first moment we walked through the door the management and staff has been supportive, caring and compassionate. They have gone above and beyond to make sure my MIL feels welcome and cared for. They treat her like family. It's obvious that the devoted management and staff genuinely care for the residents (and family). This facility was built with the residents in mind. They offer so many amenities such as on-site beauty and nail salon, movie theater, koi pond, indoor water fountain, swimming pool, workout room, tea rooms, barbershop, game room with actual slot machines (no you can't win money but you can win prizes), lounge with a lake view. Daily resident trash pickup. Resident outings, exercise classes, etc. Tenants also receive toilet paper, paper towels and soap. The list of amenities goes on and on. Aegis Gardens also provides outstanding culinary offerings! Meals are prepared by their Chef who offers Asian cuisine as well as made to order, cheeseburgers, sandwiches, fish and chips, etc. They also have a noodle bar. Coffee, tea and snacks are available during the day. The decor throughout the facility reflects an opulent Asian theme. Aegis members flew to China and handpicked the wall coverings, beautiful artwork, wall dividers, furniture etc. and had it shipped to Aegis Gardens. They also have multiple flat screen LCD's hanging on the walls that show activities and residents enjoying the activities. They also won a well-deserved prestigious National Award for Best Architecture and Design in the senior living category. They offer studios to 2-bedroom apartments. Some of the apartments have beautiful lake views. There are safety rails outside the apartments. Their attention to detail is phenomenal. They even offer perks to family members such as: the use of motorized bikes to explore the nearby trails and parks, monthly family meetings, wellness profile emails (basically this is a report that tracks activities and a general assessment of the resident and it's sent to family members), attend lecture series, family movie matinees and classes with residents. The feeling I have when I walk through the door is not of an assisted living facility but the atmosphere you would feel at an upscale 5-star hotel. The environment is positive, and the residents seem very happy and content. Although Aegis Gardens emphasis is on the Asian community every nationality is welcome. If you or your love one is looking for a place to call home I highly recommend Aegis Gardens. Thanks to Meng, Ellie and Morgan, for your help with the orientation and move-in process! Thanks also to Nicki, Nancy, Margaret, Chris and the rest of the staff for all that you do. Thanks to everyone for making this place special. -David and Susan

Our Dad stayed here for just under a year before passing. He was very happy with the care and…read morecompassion given him during his time here. The only issue he had was the food which he was always critical of even at the restaurants we went to. In reading some of the other reviews I think Aegis has improved much since those reviews. They adjusted the billing when we brought up a service we didn't need anymore. The only increase is the new year rate adjustment which is normal. They were quick to call when Dad had a fall and told us he's OK. Then when he needed to be transported to the hospital they called and told us where he was being taken to and why. Considering the number of residences the response time when summoned can be long considering the situation. Dad did complain about that a few times he had to push his help button. Overall the facility is first class. Lots of daily group activities to keep the residents engaged including special events to celebrate holidays. Volunteer groups entertain the residents with ethnic dances, sing a-longs, etc. First Thursday family events are always fun and residents get to meet and get to know other family members. Staff has always been friendly, patient, and helpful. They recognize us when we visit and engage in conversation telling us about Dad's days. Even the residents remember us and when they hadn't seen Dad for a day or so they would ask us how he's doing. So it's a very good social environment with residents looking out for each other as well. I would rate them excellent but for Dad's couple of complaints. Keep up the good work at Aegis.

My overall impression of Timber ridge and entire facility has been extremely positive. One of the…read moreindividual I had pleasure meeting with is Danica Denny. I first met her while caring for a mutual senior client and later had the opportunity to work alongside her during wellness event for residents at Briarwood. What stood out to me immediately was her calm, caring and attentive presence. She listens carefully, responds thoughtfully, and genuinely cares about the residents and their experience. During our event, I watched her patiently speaking with each resident,making sure everyone is comfortable, welcome and supported. Professionally, communication with Danica has always been prompt, clear and detail oriented. She has a natural ability to lead with both professionalism and compassion. It has been a pleasure working with her and I deeply appreciate the care and dedication she brings to the people around her.

I don't recommend working for this company they support discrimination of their employees and their…read moreemployees lying to cover their bad ways. Anyone in a leadership role can't be trusted and even when you think they have your back they will gladly stab you in the back. I have also meet people who have moved their loved ones into the facility and regretted it and wish they could get them out but due to the contracts they are unable to get their loved ones out of the facility.