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    Wedding Gown Preservation

    3.2 (40 reviews)
    Open 8:00 am - 4:00 pm

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    Deanna D.

    They did very nice job with preserving my kleinfeld Dennis basso dress. I am very happy with the final product and that it's guaranteed for 100 years. Great job and would highly recommend!

    They ripped the bow during cleaning. I had to send it back for them to fix the rips they made. I was unimpressed at the fix.

    Pros: They got the black asphalt stains out from the bottom of my wedding dress (silk Mikado - Martina Liana 1275). Cons: My dress had a detachable bow that was in perfect condition when I sent it off to them (in hindsight, I should have kept the bow behind at my house while the dress got cleaned). When I received the dress back, the bow had a rip on both 'legs' of the bow. It's a good thing I inspected my dress, because they did not notify me of the rips that happened during cleaning. I had to contact them and inquire about the bow. While the pretended to know nothing about it, they did "fix" it for free, which shows that they knew they were in the wrong. Their attempt to fix it was really unprofessional, in my opinion. I'm not a seamstress, but I think they could have done better. The two rips are VERY obvious to me. To make amends, I would like Wedding Gown Preservation Co. to obtain a new Martina Liana 1275 bow for me, since they were at fault.

    Photos I received when my dress was ready to be packed and sent back to me!
    Cara M.

    After my review I was contacted by Wedding Gown Preservation for them to make it right. I was very impressed by the way everything was handled. They sent me a label to ship my dress back to them and kept me updated during the entire process. When it was time to have my dress packaged back up and shipped to me, they sent me photographs of my dress, which I really appreciated. It looks INSANELY better - Almost all the stains are out, it doesn't have any debris in the lace, etc. I did have to sign a waiver since they were doing a wet clean of the stained aspects of my dress. I had no problem signing it since I figured if it got messed up my sister could not use it in its current condition anyways. I debated between giving 3 or 4 stars but ended up going with 4 due to their prompt handling of the situation and how well they cleaned up my dress this time. Had I wish it had been done this way the first time? Of course. I didn't even know a wet clean was an option until now. Thank you for remedying this situation and for returning my dress in time for my sister to be able to use it for her wedding day!

    Stitching is coming undone abnd it was not damaged when I sent it in.

    I just got my silk Alexandra Grecco wedding dress back from this company and it is in horrible condition. It no longer feels like silk. It is rough to the touch and has several black dots (like pen marks) and a mark (almost like a black scratch) on the front. They are telling me these are stains they couldnt get out but THEY WERENT ON MY DRESS WHEN I SENT IT IN! My dress was not damaged when I sent it in and now the sewing is coming undone on one side. They are telling me my dress was 50% damaged upon arrival, which is not true. I am livid! When it comes to your dress, do yourself a favor and do not send it here. Pay the extra bucks if you want it returned in good condition. They ruined my dress and there is nothing I can do about it. Zero stars.

    Susana M.

    I am incredibly DISAPPOINTED in the cleaning of my dress and shoes from this Company. The portion of the dress that was visible outside of the box was clean, however once I opened the box I found that hem of the dress (which is the part that was dirty and the main reason I wanted the dress thoroughly cleaned) was still dirty!! There were mud stains on the hem that could have been caught and cleaned had a quality check been performed. There was also random debris stuck in the train of the dress which could have easily been picked out. And I don't even want to get started on the shoes... the photos will speak for themselves. Now I am back to square one and will need to find a cleaner to clean the shoes and hem of my dress.

    Stain that was not removed as promised
    Jennifer D.

    They had my dress for over two months. It came back with the beading damaged (I know it was intact when I took it off) and it didn't even come back clean. It is in a nice display box which is cool but I really wanted it cleaned and preserved in case I had a family member who wanted to wear it one day.

    The box inside the delivery box
    Bianca C.

    Brides FYI, you gotta clean your shit! So this is probably the most underestimated task, but one of the most important task for your wedding prep. This is your ever after right here! I searched high and low for the right place to get my wedding gown cleaned. My wedding dress is my baby! Let me tell you I had appointments that were seriously jaw dropping! The nerve of some of some of these places, they really want you to pay top dollar for the cleaning. However, what set WGP Co. aside from all the rest is the fact that they have been around since 1913. So we went with the most reasonable and logical. This was a totally drama free process. 1. I purchased the box for $190 with taxes included from the bridal store. 2. Followed all the instructions inside the box. All packaging items are included. 3. Placed my baby inside the box to mail out. 4. Called FedEx to pick up my dress (up to you if you want to just drop off at FedEx). 5. Three weeks later had FedEx at my door with my perfect Allure Couture all clean & preserved. So I immediately pulled my gown out and examined every corner to find that I made the best choice. This place is reasonable and they do a good job, I am satisfied with the outcome and highly recommend them. Please note my dress is beaded form head to toe with lace and it was not damaged one bit. The train, omg it looked like it was ran over by a train and it looks so nice and clean. I appreciate the box with in a box and again within another box for delivery method. It makes me feel happy that my baby flew from Cali to NYC and made it back in top shape. FYI: Look around for the best price, I have seen these kits on line for $149 The cleaning also includes your veil and purse.

    The gray color that was hidden underneath. The white printer paper for color reference.
    Deborah W.

    If I could give this place zero stars, I would. They ruined my custom Essence of Australia wedding dress. I bought the Celebrity kit, and I sent it in (along with my slip and veil) to be preserved. I sent them a clean dress, because I asked if I could separate the cleaning/preserving process just for the preserving part, but they said no, and it came back in about two weeks. I opened it up, and did my "bridal inspection," and the dress was gray. Like the dirty vacuum filter gray. Can't miss how gray it is. So I did the responsible thing, and called them to explain the issue. They sent me a shipping label for me to send it back, which I did. They said they saw the color too, and said they'd clean it again. The owner supposedly approved the gown this time, and it was shipped to me (the 2nd time). It arrived back to me with the same horrible gray color, but this time the threads and lace details were destroyed. They sneakily stuffed the skirt up behind everything to try to hide the darkest gray parts. It appeared that someone took a stiff bristled brush and tried desperately to scrub the gray out. It didn't work, so I again called them (I'm a patient woman). They told me to send it back to them, and they'd have a third party look at it. I refused, since I had lost all trust in this awful company. I drove my gown 6 hours to another renowned cleaner. They were utterly shocked at the condition of my gown, and it took them months to get the gray out. The threads and lace is still cut up, but it isn't as gray anymore. I showed friends and posted pictures to warn them not to use this company. If I could have my dress back with only the minimal wear of the wedding day on it, I would. Please don't throw away your precious gowns to this careless, unprofessional company. They haven't refunded me! I asked for a refund, and they said no because I wouldn't send it to them for their third party to look at. You only have one wedding gown from that one day. You can never get it back with the memories, and if my review keeps one girl from having her heart broken, then it's not in vain. Try somewhere else for preservation!

    My wedding dress, veil, garter love how it all turned out
    Elizabeth T.

    I am so happy with the way my wedding dress turned out. I got married to my sailor in dec and sent my dress in to be cleaned and preserved, had it sent to my parents and just seen it. I am in awe with how it turned out. I never want to take it out of the box. I am so glad I did the celebrity cleaning and preservation for my dress with all the beads on my dress.

    My dress! Love it!

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    Ask the Community - Wedding Gown Preservation

    Review Highlights - Wedding Gown Preservation

    They (Alfred Angelo) boxed up my gown, helped me fill out the forms, and included my veil and garter and sent it to them (Wedding Gown Preservation Co).

    Mentioned in 2 reviews

    Read more highlights

    Men's Wearhouse

    Men's Wearhouse

    (7 reviews)

    $$$

    I must admit, my last dealing with the Vestal Men's Wearhouse was an aggravation. (It was a while…read moreago). Now, as stepfather of the bride, I reluctantly went back, and what a different experience this time!!! First let me say that the groom and his party were all outfitted here, and everyone was very pleased. Myself, I bought the entire outfit at Men's Wearhouse. Suit, shoes, belt, shirt and tie. (A nice Kenneth Cole outfit, and yeah- I look good in it!) I was all set. Until I got it in my head that the shirt was too big. So, in typical MAN's fashion- I waited until last week and KELLY happily and smoothy exchanged it for me. And also in typical man's fashion, I didn't try it on. Well, the wedding is tonight. Yesterday I tried on the shirt- and it's TOO SMALL, just too tight around the neck. So sheepishly I returned this morning to Men's Wearhouse and explained to TIOGA my scatter-brained problem. Much to my relief, without hesitation, she swapped out my shirt for me- AGAIN- and somehow, because of rewards points, etc.- I got a 77 cent REFUND!!! Any firm can sell you a suit. It's what they do when something goes wrong that really means everything. I was SOOO anxious about this shirt and KELLY and TIOGA were really so nice and helpful. Kudos to Men's Wearhouse and Kelly and Tioga!

    Absolutely amazing and helpful staff. Been in the store several different times getting situated…read morefor wedding. Everytime staff were pleasant and very helpful.

    Wedding Gown Preservation - bridal - Updated May 2026

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