The Bridal Corner in Chicopee offered superior service and my consultant, Barbara, was amazing! She…read morepicked my perfect dress with me just giving a few words. The purchase, alterations, and pick up process was seamless. I would highly recommended this shop to anyone!!

Barbara was amazing with helping me find my dress! It was a wonderful experience!!! I would HIGHLY…read morerecommend Bridal Corner !

I came into the store to get my prom dress, and the woman refused service when my mother asked for…read morehelp tying my dress. She directly said "no, i don't want to go in there", and walked away. My friends and I left the store immediately and will not be coming back.

I am sitting here heartbroken trying to come up with the appropriate words to use to describe my…read moreexperience. I came in today with my daughter and 2 of her friends to look for prom dresses. My daughter has struggled with sensory issues her entire life that make certain situations challenging. After finding the perfect dress she was so excited to try it on and show her friends. We struggled in the dressing room because I couldn't figure out how to help her get it on and she ended up stuck at one point. Long story short when we finally got the dress on I couldn't figure out how to lace the back and reached out to the associate for guidance. She flat out refused to help stating "No I don't want to go in there". My daughter was brought to tears and of course the 3 girls refused to buy the dresses they all wanted out of principal. It pains me that in 2026 this is how people treat others with disabilities.

My daughter went with her bridal party and mothers on a Sunday, it was a nice place at first , she…read morearrived and there were 8 workers standing around talking about their personal lives They barely greeted them, barely a smile at all , the lady assigned to my daughter looked like she didn't even want to be there. when my daughter needed help with a zipper , they didn't even try , so a bridesmaid helped out , then the workers at the end kept pushing yes to the dress. when we were putting a deposit down, the new girl wasn't all that familiar and almost made a mistake and the person in charge was basically screaming at her in front of everyone I do not recommend this place that has a bunch of rude workers , awful service

i loved the service! one of the workers named Gracen was amazing help! She helped me find a dress…read morethat i was comfortable in, and made sure i felt beautiful

Vera is truly amazing at what she does. She completely saved my dress after a different place in…read moreEnfield messed it up, and I honestly couldn't believe the transformation. She didn't just fix it, she made it look even better than it did originally, and she did it all in less than 48 hours. She's a true expert and clearly knows everything about dresses. Her work is flawless, and you can tell how much care she puts into every detail. I will 100% be going back to her and recommending her to all my friends. I've never seen work this good. If you want your dress perfect, go to Vera. She's also so sweet, and her shop is beautiful, clean, and welcoming. Thank you so much, Vera, you seriously saved me!

was able to speedily expedite a formal dress i needed hemmed in a small amount of time. beautiful…read morejob, highly recommend.

Didn't even go in. Saw the sign that says no food or drink and my fiancé and I didn't want to cast…read moreaway our coffees so we moved on.

If there was an option to give no stars I would. Today, my mother, sister, and I went in to the…read morestore to look at prom dresses. The woman who came to help us was extremely rude and not helpful. She insinuated that the dresses that my sister was looking at would not fit her and did not even let her try them on. She acted as if we weren't paying customers and our business was unwelcome. If she's doing that well, good for her but with that kind of customer service I highly doubt it. Needless to say her rude comments and treatment of my teenage sister were uncalled for, unjustified, and were absolutely discriminatory. Ladies, please don't support this kind of body shaming!

Manager was haranguing me and my friends for...shopping? I was touching a top (THAT I was actually…read morelooking to buy!!!) and was told "you can't touch the mannequins." I asked her why she was harassing us and was just told very smugly, "it's store policy." Very weird, mean energy.

The amazing staff at Windsor were so helpful and kind while shopping for formal dresses. They…read morehelped to locate the styles and colors my daughter was looking for and then offered to steam the dresses prior to purchase. Windsor is very lucky to have Angellica and Shakiry on staff. They made the shopping experience fun and because of their assistance we bought four dresses instead of one! I highly recommend this store because of Angellica and Shakiry!! If I ever need to find formal wear I will start my search in this store first. Their customer service rivaled high end bridal shops.