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Wedding Day Sparklers

3.0 (12 reviews)
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Spirit Halloween

Spirit Halloween

(3 reviews)

$$

Rude employees and snotty cashier. Overheard a few workers making fun of shoppers looking for…read morecostumes. Unwilling to work with dissatisfied customers at all. Sizes were extremely limited, granted I went a little late in the season. Was there third week in October but will never go back. Maybe another location would be better but don't bother with this one!

Extremely rude and highly unprofessional employees. Before i bought my costume i asked the employee…read moreat the register what is their return policy and in return he said "you can return any item until 7:30 today" and so i said "okay cool"-then preceding to buy my costume. I then go home and realize that it's the wrong costume, so i drive back (mind you, within the same hour) and ask if i can get a refund because a worker earlier had told me i could. What i got back was a woman yelling in my face and rolling her eyes at me saying "no you can't" and "why are coustmers so dumb" and all sorts of snarky little comments. I then ask if i can speak to her manager in which her response was "no" and when asked why, all she says is "i don't know where she is". I then decide to let her calm down and walk around a bit and come back when there is another level headed employee. I came back about 5-10 minutes later to find the same employee who earlier told me i can return as long as it's before 7:30. I then tell him that i would like to return an item. He then says "uhhhh, no i can't do that" in which my response was "you told me less than 2 hours ago that i could." And he says back, "i don't remember seeing you here". At this moment i ask him where the manager is, and his response is "My manager isn't here", so i ask him "when is your manager in?" And he replies "I'm not going to tell you, leave before i call security". And once again the same girl from earlier sees me and says "ugh, what is he doing here still". Upon hearing this, i was offended. How dare you, an employee who promises a customer that they can return an item, threaten to call security on a paying customer? Furthermore, you wouldn't even let me see your manager and talk this out. At this point there is no reason for me to want the return, but the fact that the employees here treated me like this is OUTRAGEOUS. I'll probably be back tomorrow once again to talk this out, but at this point there is no point in coming back. 100% DO NOT GO HERE, unless you want to be treated like a piece of meat walking around paying money.

Wedding Day Sparklers - partysupplies - Updated May 2026

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