My husband and I are renewing our vows in 2015 and decided that we would purchase new rings for the ceremony. We began researching different stores to do business with and originally Wedding Day Diamonds was not one we selected to browse. After being in Maple Grove for other errands we seen the store and contemplated whether we should stop in. I hesitated initially as we were dressed in sweat pants and sporting the "non showered" look. As we pulled around back to park and go into the store I said to my husband, "I think we should come back a different day when we don't look so grubby!" He said let's go and we will see how they treat us when we walk in dressed the way we are. I was mortified at his decision. Upon walking in we were greeted with a big smile despite the fact we looked like we couldn't afford a candy bar! 5 people were working in the store and all greeted us, smiled, and didn't judge based on how we were dressed or how dirty we looked. Chris the manager took time to listen to our story before handing us off to Natalie W. Natalie had all the time and patience in the world for us. Never once did we feel rushed or pressured. She listened to our wants and needs and offered advice and gave opinions when we needed them. We spent approximately 3 hours in the store that day and explained we didn't want to wear the "new" rings until we have our ceremony in 2015 and were trying to get a budget together and save for them. Natalie was nothing short of fun, professional, kind, and sweet in dealing with us. She answered all our questions and even spent time educating my husband on diamonds and showing us loose stones and giving us variety and options. We selected rings and put a loose stone on layaway after giving careful consideration to their warranty policy. It is unheard of no other jewelry store will even come close to the warranty/replacement policy Wedding Day Diamonds offers and its FREE! I wish we would have purchased our original rings from Natalie and Wedding Day it would have saved so much hassle and money. The have the best prices and friendliest staff. I appreciated the genuine kindness Natalie and Chris and the rest of the staff provided us that day and continue to do so even after we committed to purchasing. Natalie you are wonderful at your job and take care of your customers. You go above and beyond and are truly good at what you do. We have certainly formed a lasting relationship with for years to come with Natalie and the people of Wedding Day Diamonds and are happy to call them our ONLY JEWLERS now! Definitely worth your time and money to do business with this store and Natalie! Tracy and Chris R. read more

After visiting many, many jewelry stores searching for engagement rings, my husband discovered Wedding Day Diamonds. Later, when we went together to add the bands to my engagement ring and pick out a wedding band for him, I understood why he spoke so highly of his experience there. Natalie worked tirelessly with us to modify the ring he initially chose. When he requested a larger stone than my ring was meant to carry, she rose to the challenge! Once everything was perfect with my ring, we moved on to choosing his. They have a huge selection, and I think he tried on every ring twice! Natalie was very patient and knowledgeable, and she eased his mind while he made this huge decision. At this point, a normal review would end, and I would give Wedding Day Diamonds my most heartfelt recommendation for their exceptional service and selection. However, for my husband and me, Wedding Day Diamonds would go above and beyond our wildest expectations of service after the sale. Before we knew it we were married and back from our honeymoon. Only a few days after returning, I was in a motorcycle accident, and the medical team was forced to cut the ring off my finger. You can imagine my heartbreak when the ring I had hoped would be on my finger for the rest of my life was returned to me in seven pieces only two weeks after the wedding. We went back to Wedding Day Diamonds unsure of what we could expect and how much it would cost, since the ring had not been insured yet. They treated us like family, reassuring us that they would do everything possible to restore it. To our amazement, our one-of-a-kind ring looked better than new (thank you, Bob!), and the cost...nothing. When they say they warranty the jewelry you purchase from Wedding Day Diamonds forever, no matter what happens to it, they mean it! Words cannot express how much I appreciate the care and concern all the staff at Wedding Day Diamonds has given us. They not only provided outstanding service when we started on this journey, but after a gloomy few weeks, their compassion and amazing craftsmanship helped to return to us the joy and hope of our Wedding Day. read more

This was the first place my fiancé and I went ring shopping. It just happened to be close to where we were meeting my brother for lunch so we decided to check it out quick. We went in and were greeted by their friendly sales staff and offered a beverage. Natalie and Mindy showed us the types of rings my fiancé was interested in and did not pressure us in anyway. They asked me the budget I had for the ring and diamond did a very excellent job of only showing my fiancé the diamonds that were within my price range. Since we had never gone ring shopping anywhere else, we did not know how good we had it with Wedding Day Diamonds until we went to Jared nearby. They were extremely high pressure, showed us rings I could never afford, and instantly wanted to sign me up for financing. We went back to Wedding Day Diamonds and were more than happy to give them our business . My fiancé hinted that she was happy with a ring she picked out if we could remove the "peak-a-boo" diamonds on the side of it. We live in North Dakota, but I was able to work with Natalie extensively and effectively via phone conversations and email to work out the design details of the modification. We were also able to do the financing application remotely which was awesome. I had to get the ring made and shipped quickly as I was hoping to propose to my (now) fiancé on a trip we were taking only two weeks from when I put in the ring order. Natalie busted her butt to make that happen and I am extremely grateful that she and the rest of the Wedding Day Diamond staff and designers were able to make that happen. They even shipped the ring UPS overnight without any additional charges! We will definitely be coming back to Wedding Day Diamonds for future purchases as they have an excellent sales staff in addition to a great warranty program that does not require inspections every 6 months like other jewelers. read more

Natalie, of Wedding Day Diamonds in Maple Grove, is highly recommended! In July of 2012, a friend of mine chose Wedding Day Diamonds and he ended up absolutely nailing the ring choice. After seeing him go from unsure and indecisive to being comfortable and confident in the process, I decided to visit Wedding Day of Maple Grove and meet with Natalie (as he recommended). Walking into it, I had no idea what I was looking for, what to spend, or where to start. I met with Natalie three different times over a two-month stretch and she guided me through the entire process. She not only showed me options that matched my girlfriend's personality and style, but also respected my budget from start to finish. After finding the perfect band, we began looking at diamonds. We looked at many in-store options and then Natalie had more diamonds transferred-in from other stores. She made sure to have every option in front of me and educated me on the weight, cut, color, clarity, and pricing of each diamond. Then, she let me choose the diamond based on my preferences. After picking the diamond, she gave me even more recommendations on how to personalize the ring. In the end, I had a perfect band with a beautiful diamond that was personalized with a unique, "kite-set" stone. Looking back, none of my visits felt like a sales process. Natalie is very professional and knowledgeable, but knows how to make it a fun and stress-free experience. She was never "pushy" and made it easy to come and go without making an impulsive purchase. I recommend that everyone looking for an engagement ring visits Wedding Day Diamonds of Maple Grove and asks for Natalie. She's the real deal! Thanks Natalie! Tim read more

I had the pleasure of working with Mindy Lemley! She was extremely helpful and patient with me. Changed my mind so many times maybe I rushed myself into buying a diamond... I called in and canceled my order and Mindy was very understanding and understood what I was going through and helped me reevaluate my decision! I've visited many different jewelery stores but found Wedding Day to be the most comfortable store where I didn't feel pressured. I knew exactly the style of ring I wanted but the diamond was a different story. We went through probably 20 + different diamonds and now I can say I'm a diamond connoisseur! haha I was probably at my wits end trying to find the diamond that I really loved and that sparkle the brightest on my feyoncé's(beyoncé reference) hand. Mindy told me of a diamond that was coming in the store in a few days but told me that she could get John(the Manager) to pick it up and have it in the next day for me to take a look at! The next day I went back and Mindy came out with a couple of the diamonds I considered but then pulled out the diamond that John had went out of his way to get and that diamond was the one. It was the perfect size color and looked almost flawless and the price was amazing compared to some of the others. I couldn't have asked for a more wonderful experience buying an engagement ring. I highly recommend asking for Mindy Lemley! read more

when i set out to buy my fiance an engagement ring i thought i had covered all of the bases. and i thought i was making the right choice by going to JARED for her ring. well i couldnt have been more dissapointed needless to say the ring got returned. After hearing all of the comercials on the radio i figured i would check out the Wedding Day Diamonds store in Maple Grove MN. when i first walked into the store I was welcomed with open arms and with a picture on my phone from pintrest of what i wanted we set out to find one like it in the store. After a bit of looking there was nothing to be found that would do so they told me that they can have any thing made. so by simply emailing my picture to their custom ring maker the process was set into motion. then i had one more bomb to drop on them since Jared had already failed me and an engagement plan already in motion i had to tell them i needed it in two weeks. well believe it or not they came threw with the most beautiful oring and i can say with confidence that my bride to be has the only one in the world. i have nothing but great things to say about the staff at the maple grove store when ever we show up they know exactly who we are and are always more than happy to see us. We definetly are customers for life!! read more

I looked at Kay and Jared's before I stopped at Wedding Day Diamonds in Maple Grove. The other places weren't personable and I didn't feel like they cared about the opinions I had about what I wanted in a ring and the details it would possess. Natalie at Wedding Day helped us pick out the perfect engagement ring and diamond! I couldn't be more pleased. We got engaged in July and it still sparkles like no other. We decided to get a second wedding band, and she helped us get all that organized. January we brought in my engagement ring so they could make a band to match perfectly, and I was so sad because it hadn't even clicked how close we were to Valentine's day until I had to take my engagement ring off my finger and leave it there. Natalie said she would do everything she could to have it back by that day. The date promised was said to be February 19th and I was contacted by Natalie yesterday to tell us it was shipped and should be here by Valentine's day. She's such a great jeweler...so personal and will do what it takes to make her customers truly happy. So glad we chose to go there!!! read more

Not just for wedding jewelery. Although a long time customer, a recent purchase has confirmed my past experiences with Wedding Day Jewelers. I stopped in to have my wife's wedding / engagement ring cleaned and inspected. While I was waiting, for which I have always been promptly helped I inquired about a mother's ring. I detailed how I wanted it to match the wedding band with an inlay of gemstones between the diamonds and wondered how I would go about that. Chris could not have made the process easier! She helped me custom design the ring and worked with their jeweler to produce a cad rendering prior to production of the ring. From the initial order to when I picked it up was just under 30 days - much quicker than I would have anticipated, especially during the holiday shopping season. All throughout the process Chris quickly got back to me on any questions or concerns I had. Price was excellent, quality of the ring was unbelievable, and the service impeccable! Always felt welcome in the store, even with obnoxious kids in tow. I would highly recommend Chris at Wedding Day in Maple Grove! read more

I am writing this review for an employee at the Maple Grove Wedding Day Diamonds. Mindy Lemley was absolutely amazing to work with. She was so helpful and truely wanted to make our experience the best it could be. I bought the engagement ring for my fiancee when Mindy worked at the Bloomington store. She wasn't pushy at all and took the time to find out what my fiancee wanted in a ring. She didn't get bored with her trying on a bunch of rings. Mindy could also tell when my fiancee found "the ring" even before my fiancee knew it. Unfortunately at first the ring was just too much for my budget, but Mindy wanted to get my fiancee the rong that she loved. Mindy found an old display ring of the same style that I ended up getting for nearly 50% off. Because of Mindy's help my fiancee got the ring that she fell in love with. She had no idea she was getting it because she thought it was to mixh money. I want to thank Mindy for all of her help. She is great to work with and I would recommend working with her 100%! read more

I didn't know what to expect when we started hunting around for engagement rings, I was disappointed with many places that my fiancé and I walked into, feeling like I was being rushed or overwhelmed and in general feeling like I was talking to a wall. We walked in to Wedding Day Diamonds (Maple Grove) and by that time I was stressed and pretty much done for the day, we met a angel by the name of Natalie and a huge weight was lifted off my shoulders, finally we meet someone with patience and knowledge. Natalie took her time with us (starting with sizing), and helping us while we were browsing the store, even though Maple Grove is a drive for me I will now make Wedding Day Diamonds my go to store for jewelry. The wide selection of jewelry and great employees definitely makes it worth the drive.. Thank you Natalie for helping me with something (engagement rings) that will be with us for the rest of our lives, it was a great memory that I will hold for a lifetime! read more

When my fiance and I first started seriously started thinking about getting engaged we began our search for engagement rings at Wedding Day in Bloomington. The staff there and the laid back atmosphere was fantastic. They understood our needs and restraints (at the time we were only researching because we were poor college kids who couldn't afford any sort of engagement ring). Mindy was the main person that helped us but the entire staff was great in our search. When we moved from Duluth to the Maple Grove area after graduation we were ecstatic to find out that Mindy had moved to the Maple Grove Wedding Day. Finding the right ring and the right way to pay for it was a breeze and an overall great experience. The staff in Maple Grove is just as great as the one in Bloomington and we have already picked out both her and my wedding bands there. Highly recommend. read more

My fiance and I started looking for engagement rings about a year ago and initially looked at the typical chain stores like Kay, Helzberg, Zales, etc..We made ONE stop into Wedding Day (Bloomington) and they took us under our wing from that point on! We got engaged in August and when we went back to the store, they all cheered with excitement for us - what a warm, wonderful feeling! Each one of the employees at Wedding Day was kind and helpful, but we mostly worked with Mindy. To this day, she treats us like family - we are greeted with excitement every time we come in to the store (she is now located in Maple Grove). She knew our names from the start and helped narrow down the perfect ring for me as well as mine and my fiance's wedding bands! Mindy, along with everyone else at Wedding Day, are truly the best! If you want first class service, go to Wedding Day! read more

My (now) wife and I went to the Maple Grove location to pick out my wedding band and we had assistance from the moment we walked in the door. We had at least one person helping us the entire time, and often had another come over to help offer personal and professional opinions (which we ask for, and valued). I found a wood grain band I really liked and ordered it promptly. When I received the ring it was apparent that it was lighter in color and a quite a bit more grainy than the display model. That makes sense since each wood grain band is unique, no two the same. The staff were eager to make some phones calls and sent the display model along with my band back to the manufacturer, asking them to match the two as best they could. I recently picked up my new band and it is just what I was looking for. Couldn't be happier with the effort and service I received! read more

Highly recommend Wedding Day in Maple Grove. My fiancé and I picked out my engagement ring/wedding band here, as well as a pair of earrings (I know, spoiled!) Our first visit was very special. Sizing my finger, browsing around the store, finding "the one". The staff is very helpful but not pushy. There when we needed assistance, but not forcing anything--which is the last thing you want to happen when picking out an engagement ring. A wide selection of rings/jewelry. They were able to customize my ring and give my fiancé a "placeholder" to propose with while mine was being designed. We made an appointment when we returned to pick out the band, which made sense to me because then you get their full attention. Friendly, helpful, knowledgeable. Exactly what I want for such a special investment. read more

My fiancé had picked out my customized engagement ring from the Maple Grove Wedding Day Diamonds store, and I have received so many compliments on my engagement rings from friends, coworkers and strangers everyday! Sarah is the associate who helped us picked out our ring, and she is very helpful and always full of energy and smile! WDD has respected our price range, and offer lots of selection! We've looked at other stores in the Twin Cities, but WDD offered the best after-sale policy (Life time resizing, cleaning, etc.) We really enjoy working with Sarah (As a matter of fact, the entire store's staff are very knowledgeable, professional, and kind), and definitely will return to purchase the matching wedding band and other fashion jewelry! read more

My fiancé and I had been all over the place looking for a bridal set and wedding band. The customer service I received from the entire staff especially Natalie and Jon at the Maple Grove location was awesome! They were so patient with my indecisiveness and answered any questions I asked weather is was in the store or through email. They had a wonderful large display of rings, and they were not at all pressuring me to buy or spend over my price range. They didn't make me feel like I was wasting their time as I continuously pondered between a couple sets of rings through several visits to the store. Then after seeing the great warranty program made my decision so easy! I will definitely keep my business here for any future needs! Thank you!! read more

We bought our engagement ring at Wedding Day in Burnsville and it was great. Since then we are in a different location so I ahve been in contact with the Maple Grove location about my setting. It is wearing weird and I am not ahppy with it. When i called they were so wonderful and they literally no questions asked said I can return it for a new setting. I am about 6-weeks from the 1-yr. I have not yet gone through the return process but I was just so impressed with how friendly they were in regards to my issues. I work in high end retail sales so for me this type of service is important when you're dealing with large purchases. All I can say is this is a great place to buy from and they are local which is even better! read more

Wedding Day in Maple Grove is so wonderful! Sarah R. was the best! We had a wonderful time with her picking out our rings. I wouldn't have had our experience go any other way. We met 4 years ago when I first went into the store. I then walked into the store 3 years later and she was still there!!!!! I was so lucky to have found her! She was never pushy, never pressuring...ever. She has the most wonderful personality and I can really tell she has a sincere and loving heart for her clients. We will continue to work with Sarah for many years ahead. Thank you Wedding Day for picking an upstanding employee to represent your store. We are all so blessed to know Sarah! Thank you so much! Dylan and Kimberly F. read more

My fiancee Shawn shopped at several big-name jewelers in the Twin Cities and ultimately chose Wedding Day in Maple Grove because he said "the shopping experience was relaxed, educational, and no-pressure which made picking out a ring fun instead of stressful." We would highly recommend Chris Trochlil. She assisted Shawn from start to finish, which was a tall order since I had given Shawn minimal guidance as to which style I wanted. I feel we have developed a personal relationship with Chris; she understands our style and has made picking out our wedding rings a memorable and fun experience. Thank you, Chris and Wedding Day, for your most-excellent customer service during this exciting part of our lives! read more