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    Wecare

    1.0 (1 review)
    Open 8:30 am - 5:00 pm

    Services - Wecare

    Car buyers

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    6 years ago

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    Carstub

    Carstub

    4.6
    (779 reviews)

    I was referred to CarStub by my boyfriend, who had previously used them to sell a couple of older…read morevehicles, so I decided to give them a try when it was time to sell mine. As a nice bonus, CarStub also honored their referral program and gave him a $50 gift certificate for referring me. One of the biggest advantages for me was the convenience. As someone with a busy schedule, I appreciated that they came directly to me rather than requiring me to drive somewhere and spend hours waiting around. It made the entire process much easier to fit into my day. After providing some basic information over the phone, I scheduled a convenient time for them to come out and inspect the vehicle. Robert reached out ahead of time to let me know he was running earlier than expected, which I appreciated. Once he arrived, he took the time to explain the process and perform a thorough inspection. There was no pressure or hard-selling involved. If you have a realistic price range in mind, the negotiation process is straightforward and respectful. After agreeing on a price, we completed the paperwork on the spot, and I received payment the same day while arrangements were made to pick up the vehicle. What stood out most was the customer service. Robert needed one additional document after the sale and was willing to work around my schedule, even returning the following Monday to make the process as convenient as possible. Selling a car can often be stressful, but this experience was refreshingly hassle-free. Between the mobile service, same-day payment, and attentive customer service, I can see why they came highly recommended. If I ever need to sell another used vehicle, I wouldn't hesitate to work with Robert and the CarStub team again.

    So quick! fast and easy. In search of getting the best…read moreoffer on my car and came across Car Stub by Inspector Adrian Flores. He was very professional and we countered the offer- after making a call it was a success! Thank you Adrian our family appreciates you and will be in contact for our future car needs. He explained they also take Leased and financed cars. Thank you Carstub. By the way, the come to you! And pick up next Day. We are located in San Bernardino, CA

    Fat Uncle Auto

    Fat Uncle Auto

    1.3
    (6 reviews)

    I had a very frustrating and disappointing experience with this car rental company…read more About a week before my rental date, I checked their website and also called ahead to confirm that the specific car I needed, with the right features, would be available for this Saturday. I clearly communicated the date and need, and they told me to complete the reservation online. Their website allowed me to choose a 9:30 AM pickup time, so I booked it for 9:30 AM and assumed everything was confirmed. When I arrived on Saturday to pick up the car, I found out that the location did not even open until 10:00 AM. I called their customer support, and they told me someone should be there in less than 10 minutes, it was 9:20am. Finally, after about 25 minutes someone showed up. When the employee arrived, they were on the phone, did not acknowledge the situation professionally, and sat down at the computer without giving any explanation. After all that waiting, I was told that the car had an software issue the day before and was not available for pickup. I asked when they knew about the issue, and they said it was known the day before. When I asked why no one informed me ahead of time, I was told their internal system is not connected and that this is "just how they operate." I also asked why the website allowed me to book a 9:30 AM pickup when the store opens at 10:00 AM, and they said each store has different hours, but the backend system does not reflect that properly. They had my contact information, had time to notify me, and still no one contacted me in advance. I had even communicated with them through WeChat before, so there was no excuse for the lack of communication. They attempted to offer me another car to be delivered later hours in the day, but then what is the point of an appointment? This was extremely unprofessional and poorly managed. The lack of communication, broken booking system, delayed opening, and casual attitude toward the problem completely ruined my visiting parents' plans. A rental company should be able to confirm availability, notify customers of issues, and make sure the pickup time on their website matches the actual store hours.

    They took my car for consignment and instead posted many photos of 5 people sitting on the hood of…read moremy car at once with the doors up and photos of my car in drift circles in an empty parking lot with captions of how their business "made it". After I messaged the boss he got very defensive and said he has lots of expensive cars and didn't need mine. So I went and took my car back

    Hertz Rent A Car

    Hertz Rent A Car

    2.5
    (163 reviews)

    for Miguel! Miguel was handling everything solo when I came…read moreto pick up my car, and even though he was clearly busy, he still provided excellent customer service. The vehicle I received was clean and in great condition, and the return process was smooth and hassle-free. 1 for Hertz (the company) It's unacceptable to have one employee managing everything alone. That's not fair to the staff or the customers. Hertz needs to do better with staffing.

    The car was fine but the location left a lot to be desired. There were only 2 employees working…read morewhen we returned the vehicle and we had to wait over 45 minutes to return the car. Another renter asked to speak with the manager and was told by the representative that she was here but she was out currently. Not a good look when the lobby is full of people trying to rent or return vehicles and only 2 staff members remaining to handle the rush. Again I was there for over 45 minutes waiting so this wasn't a quick errand that she was running. Also disappointed with the additional insurance basic coverage. They tell you about the damage waiver and its' cost but didn't mention the additional 24 hour roadside assistance that costs another $9.99 a day and is added in. I also noticed that the same thing happened to a couple who was ahead of us renting a car, they were talked into the additional insurance coverage and when they saw the contract commented that the extra coverage cost nearly $600 for a 4 day rental and was more than the cost for the car. Overall the staff working were trying hard but they weren't able to process the customer volume and their manager wasn't on site to assist. I won't be back to that location in the future. I honestly felt taken advantage of by the roadside assistance coverage being added and the wait to return the car was not reasonable.

    Wecare - carrental - Updated July 2026

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