My lease was up and it was time for a brand new CX-5. MJ was my salesperson and he was fantastic…read more He was personable, knowledgeable, and listened to exactly the car I wanted and had it ready to go for me to test drive when I arrived. Together, him & Tom helped get a monthly leasing payment that was affordable for me. The car was available at another Mazda dealership and MJ went and got it, made sure it was detailed, and delivered it to me. This service was above and beyond and much appreciated. Once we got inside my new car, he helped me set up all the tech features. He's definitely an asset to the Mazda team and I appreciated working with him to find my brand new 2026 CX-5. I will see you all in 3 years!

I was so content with this dealer, and then they changed that, and it's their own d--- easily…read morepreventable fault. I requested a quote for a repair from one of their service reps. No response. I then emailed this rep a few days later to follow-up. No response. I then called and left a message. No response. So, I emailed the owner because he states in a message when you call the dealership, if you have an issue, contact him directly, so I did! He responded, unclear of what the issue was. I replied with greater clarity and - no response. Today is exactly three weeks since my first email. I don't get it! We've purchased two cars and exclusively serviced them with this dealer and we've since begun servicing a third! I've purchased accessories from their parts department! Again, I really don't get it! What's the purpose of owning a retail car dealership - if you don't take care of the customers you a_l_r_e_a_d_y have? Now, had.

My service advisor Luis Rolon was amazing. He was so helpful and knowledgeable. Cannot say enough…read morewonderful things about Luis. Tammy Ponder

I have been harassed by Riley at Greenway Kia for almost a month after only inquiring about a car…read more He, as well as other employees of Kia, continue to call and email me stating that I have missed an appointment. I have emailed them several times and asked them to stop calling me. I have blocked their numbers and emails but they just use others. I am seriously considering seeking legal advice.

They treat me good the moment i got there, They told me everything I had to know from start to…read morefinish and good communication.

Scam artist of the year award goes to this "Spot dealership" right here. I purchased a vechile…read morefrom them and they falsified financal documentations after the purchase. The paperwork i received was completely different then what was submitted to the finance company so much to the point that the finance company re assigned the vechile back to them as well as the money they paod the dealership for my loan. Theu stole my $3400 and Hector the owner wont return my emails or calls. They owe this money to me they are preditors looking for the weak they offered yo yo financing. GO ANYWHERE but here for your vechiles. Hector your worried about you reputation ypu stole money from a single mom there was no contract in place ypu were flund to be in breach of it because ypu alter finacial documents after papers were signed. You asked me to shred the paperwork your new sales men wrote up be cause he made mistakes. If your that worried do the right thing and refund my money you have the car back now gove me my money back. I won't stop tell people about the exsperiance i had and showing them the proof caise like they say the proof is in the writting i have both "contracts" the legal one i signed and the altered one with your computer generated signature. The finance company re assigned the vechile not repossed 2 dodfferent things they did want to be tied to your scam.

We have purchased two cars from this dealer and we could not be happier with our experience and…read morelevel of service. Great prices on high quality used vehicles. I know buying from a used car dealer can be *~ sketchy ~* but I have nothing but good things to say about Majestic.

An amazing experience. The guys gave my son the keys to the car, he fell in love with the car. We…read morechecked out financing and he now has a car. They allowed my mechanic to check the car and they were extremely friendly and really kind. Also very prompt in answering my questions.

I wanted to take a moment to express my sincere thanks to John, Wayne, and Chris at Sensible Auto…read morefor the exceptional service I received when I bought my SUV. Even though when buying a used car "as is" and you folks being under no obligation to repair any mechanical issues, you willingly did and fixed the compressor for me at your cost. In an Industry where customer satisfaction can sometimes take a backseat, your professionalism, honesty, and kindness really stood out. I'm extremely grateful for the integrity you showed throughout the entire process. It's rare to find a dealership that puts the customer first in such a thoughtful way, I will definitely recommend you guys to all my friends looking to purchase a car/SUV. You've earned a loyal customer and I'll be back next time I need a car. Sincerely, Dee Holcomb

This is a quality used card dealership! I was in an accident recently (total loss) and had to buy a…read morecar quick. I searched through autotrader.com for used models I like and found a well-priced Lincoln at this location. They were very helpful showing me the cars I was interested in without trying to upsell me to something out of my budget. Also, they were very direct about potential problems associated with any vehicle I was looking at. However, there aren't problems on their lot because they have all been maintained by an on-staff mechanic. The sales people took excellent care of the title and registration paperwork (no funny business like some used auto places do). If you buy a car here, you know exactly what you're getting at a fair price with properly handled paperwork. Thanks for being there for me, Sensible Auto!

They only get 3 stars. Reason. Brought a certified 2023 Armada platinum…read more When i pulled into my drive a piece of the door handle fell of. Service department was 5 star. A day or two went by and I noticed the cover for the tow package was missing. Not a big deal. I text my salesman no response. Went to dealership and the manager said he would look for one. No promises, I understood this. I waited a few days no call or text from my salesman. He receives 2.5 stars for his lack of follow through. Here is the biggest one. After 2 weeks of having the certified Armada platinum the battery died while at the gym. I emailed them about how the battery died, their response was it falls understood normal wear and tear. I just felt if a vehicle has received the code of certified the handle should not have fallen off and the battery should not have failed within 2 weeks.

I scheduled an oil change for 9:30 a.m. on July 28. After checking in, I was told the service would…read moretake approximately 1 to 1 1/2 hours. I then went to the waiting area and began reading a book. By 11:10 a.m., I had not received any update on the status of my vehicle, so I asked an employee at the checkout counter. She went to speak with someone in the service department, who then came out and informed me that my vehicle would be the next one brought in for service. He apologized and explained that they were running behind. At that point, I asked that my vehicle be brought around because I no longer wished to wait. My time is valuable, and I had already been there well beyond the estimated service time. I understand that unexpected delays occur, and I have no issue with the fact that your service department was backed up. What I do find unacceptable is that no one made any effort to keep me informed. A simple update explaining the delay would have demonstrated respect for my time and allowed me to decide whether I wanted to continue waiting. This is not the level of customer service I have come to expect from Bill Ray Nissan. Keeping customers informed of significant delays should be standard operating procedure. The oil change business is highly competitive, and customer communication is one of the small details that builds loyalty--or loses it. Unfortunately, because of this experience, I will be having my future oil changes performed elsewhere.

We bought a 2017 Acura ILX with 36k miles in her. She is a true gem! I finally got around to check…read morethe filters and just regular maintenance on her. This is what the cabin air filter looked like. I purchased a 2015 Civic Si coupe a few years ago and it was the same way, not as bad but it was never changed. Seems to me like that should be the first thing changed considering it affects the interior smell of the car. Anyhow, just sharing. Don't get me wrong, their customer service department is impeccable! They are very attentive but not overbearing. I would gladly purchase another car from them after my Civic was totaled in a rear end accident. Honestly, They are the best dealership around. We did most of the paperwork online and over the phone so all we had to do is go, sign, and drive away. They just need to pay more attention to the little things.

BEWARE! Beware of Carmax vehicles on test drives!…read moremy wife are two kids and I Were on our way home from dinner and got sideswiped by Mercedes-Benz SUV that happened to be a father and daughter on a test drive she was driving And The father was supposed to be driving he signed the paperwork So Carmax travelers insurance is not covering the damage to my vehicle because she was not supposed to be driving and the drivers insurance GEICO said they are not covering it because the daughter was driving even though we have a police report stating that they were at fault. so now I have to use my own insurance to Cover the $4200 worth of damage just thought I'd give a heads up to watch out for any Carmax vehicles on the road because Carmax won't do nothing to help you if you get hit.. Don't buy this one

Super cool owner Fast and easy process and a chill environment. Almost forgot my car tag and they…read morereminded me and brought the car back so I could get it.

‼‼Beware Huslers And Scammers‼‼‼ Did Business With This Company For 2 Years Every Time I'd Junk A…read moreCar They'd Try To Hustle Me "The catalytic converter Isn't Original" "The Cars Missing a Cat It's supposed to have 2" they offer high amounts over the phone and then when they get to your car, it's a completely different story every single time

Love this company, I received my money in cash and they were fast l! I really recommend this place!read more

PEOPLE IN CENTRAL FLORIDA BEWARE!! my son was involved in an…read moreaccident a week ago with his car being totaled. I started calling around for it to be towed and junked. BE AWARE OF A PLACE THAT GOES BY; several names including : Recycling, Orlando Auto Parts and Recycling. CLass 7 Auto, and many others. THe scammers go by the names of Ashley, Rodrigo, Edwardo, and George. I called around for prices and hearts was NOT the best; but they kept calling. Saying they could do a better price. SPoke with George who knew paperwork was in another state, knew condition of car, knew the time frame we needed to work in. He offered me MORE money than my highest offer I had gotten. Day for pick up came, Even after 6 phone calls, being ASSURED they would be there, my son sat 2 HOURS and they never showed. I spoke to George all the way up until 10 mins to 5. Then went to VM. NExt Day George conveniently wasn't there!!! That day spoke with Rodrigo as well as Ashley, 5 times. They were STILL late for a scheduled pick up, and THEN the Driver got in the phone and he and Ashley decide it would be $130 LESS than the offer George gave, siting "paperwork was needed" paperwork already discussed with George. Driver wrote HOLD on car and said IT WOULD NOT BE CRUSHED the next, and handed my son $400.!!!! When George was contacted the following day, he said, "well depends on condition of car", I said "same condition I talked to you about, including paperwork". He says "I'm sorry, but we have the car now!!" No offer to make it better, no apology, no offer to send money HE PROMISED. FLIM FLAM MAN AND AGENCY. LOOK AT COMMENTS IN YELP (I wish I had). GREAT RATINGS YEARS AGO....,. Not so much now. The have a number of different numbers and business names!!! PLEASE DO NOT BE SCAMMED LIKE I WAS!!!! IF I could give NEGATIVE STARS I WOULD.