So happy to have found this dental office!…read more I'm only 2 visits in but the experience has been phenomenal. The staff is very thorough with explaining everything. There hasn't been a question they haven't been able to answer. And they're friendly and very personable. The office is nice! Located in the Epicenter but they do validate parking in the garage. They have all types of goodies to make your visit comfortable like a TV to watch Netflix, a blanket if you're cold and much more. They offer routine care in addition to teeth cleaning and aligners if you're looking for straightening your teeth without braces.

Last month was my first visit to Skyview and it was the best dental experience I've ever had…read more Everyone on staff was SO sweet and super kind. I want to thank Chelsea, Nicki, Nicole, and Dr. Gliwa for providing an exceptional appointment. They were all so attentive and I felt very cared for from the moment I walked in until the time I left. I almost didn't want to leave. :-D See you all soon!

I am hard pressed to think of anything I dread more than dental work. Past experiences with other…read moredentists plus the full body chills I get from metal on my teeth just make it super uncomfortable. But even with all that, I lovelovelove the folks at Stellar Dental and feel like I've finally found a dentist office I can stick with that deeply cares for its customers and their experience. From the front desk to Vera (my incredible and patient hygienist!) to the compassionate dentists, Stellar is a five star experience. The location is easy to access in Noda and they've done a good job of making check in seamless and quick. Everything is super clean and I've never had to wait for my appointment. Everyone is so warm and welcoming. So grateful I found Stellar Dental!

I've been here a few times & have been unimpressed with the female dentist each time. She made a…read moresarcastic questioning remark when I was explaining the concern I have with my tooth. She seems to be rushing through each visit as well, very non-personable. I recently found another dentist that's out of network but the experience with that office was night & day compared to this one so I transferred care. I will say, it's quite easy to get an appointment & I enjoyed my dental assistant (the brunette male wearing pigtail braid's & jewelry, forgot his name).

I don't know what else to say, they gave me my smile back. People always used to love my smile but…read moreafter years of neglect it.. it didn't look good. I have had nothing but positive experiences with Plaza Midwood Dentistry and Dr. Hart, hygienists/techs like Weslynn, as well as their front office. I came in looking like a gremlin honestly, my teeth were in terrible shape. They worked out a plan to focus on the cavities first, then crowns and implants, but I wasn't expecting the huge difference, even with the temporary cosmetic stuff they did (I'm not a dentist so I don't know the right name for it). After my last appointment, I cried when I looked in the mirror and asked for a hug. Went home and cried some more because I was so happy. Sent pictures to my best friends and family. People who see me and know me comment on my smile all the time. They are some of the most caring and understanding people in the business. I've been to many dentists and oral surgeons after my childhood dentist retired. These folks are by far my favorite. We still have a ways to go to get all the work done, but I will always be so appreciative of how hard they work and how well they do it. Heck, I even get blankets and my hand held when I'm being a wuss during a procedure! I'd definitely recommend.

My son chipped his front tooth in half and I was not able to find anyone in my area of Rock Hill…read moreSC. I received a recommendation and I'm so glad I went they gave amazing customer service assured me that it would be ok and that I could not be able to tell the difference. When speaking to others to get an appointment it was impossible but this company made it possible... I hate to say this but the work was so good he should have knock more teeth out so he could get them to give him a entire new set (joking). But this company deserves every Kudo I can give and more . I want to say the dentist name was Lashawn !!!!

I made a call to a dentist not too far from this location off of N. church st which was less than…read morea few feet from where I was located and the front desk representative did not seem interested in not only the urgency I had but the care I needed. After explaining my issue she said well I'm not sure what procedure you are explaining but does your in order to move forward I need to see if your insurance covers you. 1. I already explained I went through my insurance site and found this location (active listening is not her forte- she should've asked me about the member number) 2. I needed a same day appointment because of the pain associated with my issue. (After all that she FINALLY said we can't do a same day "you can go to urgent care") I said thank you and hung up-She clearly cannot represent the brand... NOW AS FAR AS THE TOP TIER SERVICE AT PEARL DENTISTRY... CHEF'S KISS! I called in and was greeted with the most welcoming and empathetic voice and professionalism from the front desk staff (I could almost kick myself for letting my pain make me drop the ball and forgot to get her name- she needs a shout out) She asked me how quickly can you get here? Do you think you can get here within 30 minutes? I was floored! Yessss I can! At that point she asked "so how did you find us?" - not will you be covered by your insurance. I told her my insurance and she said great! I can look you up to help you get in quicker and get taken care of! I was ill prepared but she took other means to find me and followed up with a 2nd phone call before arriving. The way she carried herself it was like I was the only patient they had and I was Queen Charlotte herself - just VIP Service and care, tailored to me, and about me. Good energy from the jump start! When I arrived... I was literally at the corner and she was looking out the window at a lost lady with 2 toddlers in a stroller and she waved me down like she knew me-Thank God because I was already hot and in pain but her infectious smile from probably 400+ft away made me feel like I was seeing a long time friend and I waved and painfully smiled bigger than I should have! she opened the door for me and said hey there welcome to Pearl Dentistry! I said did I look that lost? And we laughed and she said it's ok I'm just glad you made it! The other staff members were smiling and greeting me too (like we met before as well) 1. Location- Beautiful, bright, wonderful aesthetics, beautiful chipper people, and very professional. Great music too! 2. Technology and Intake- sent me a message for check in to my phone, easy and effortlessly created without feeling like I'm putting everything and my blood type on there (I've had some forms I wanted to just exit and this was very direct, straight to the point and not a dragged out process.) 3. Wait time- by the time I blinked they were calling me to the back and that was perfect because with the toddlers they can get a little too busy us moving to the back as quick as we did helped a lot. (Not to mention they had snacks for them and YouTube that kept them cool, calm and collected during my visit) 4. My Tooth Fairy Dr. Amanda Curtlin, DDS What a refreshing experience to know that the standard of service does not stop at the Front staff but in the individual rooms with back staff (Dental assistant/X-ray tech/ pre-op- very personable young lady!) Dr Curtlin made my nerve wrecking experience easy and effortlessly created a great environment for me to relax and provided a clear understanding of what was happening, why it was happening, and what we need to do to stay safe during & after care. Never in my life has a dentist made me feel comfortable enough to hum through a tooth extraction. I mean she carried the tunes with me, checked in on me after every line of the song, and still carried out a full tooth extraction without missing a beat! I think I even heard her sing to the dental assistant to drain the site AND I LOVED IT! She communicated with me the entire time, telling me to make sure I tell her if I feel any pain vs pressure, paused if she didn't understand what I was saying even if it was something as simple as you both are doing great because at that point they weren't just my cheer squad, I was theirs! I am an unofficial Pearl Dentistry ambassador little does she know and that is because of Dr. Curtlin and the entire staff! This isn't your normal Dental office that we grew up with... this is the Young, fresh faces, committed to excellence and care, empathy and compassion, personality and professionalism and their name fits because they are the Pearl in the sea of dentistry and definitely reimagined the view of dental care, HANDS DOWN THE BEST EXPERIENCE!

I've been visiting Pearl for many years and cannot thank them enough for taking such great care of…read moremy teeth. My hygienist, Saige, takes her time with me and is extremely thorough with my cleanings and exams. Thankful to have such a trustworthy team to lean on!

My son and I went here for a first consultation for braces and the staff was so nice and welcoming…read more Dr. Bryan Lockhart was a pleasure to work with and very knowledgeable. Dominique was very forthcoming with the financial side of things and provided a lot of clarity. Can't wait to get this process started, I know we will be in good hands!

This is a brand new dentist office for me, since my last office stopped using my current insurance…read morein 2022. I was sad to leave them but so happy to find Dual Image!!! From the very first phone call with them to my most recent cleaning every single person here has been super nice and helpful. The folks up front, the doctor and everyone in between. Kim was soooooo amazing during my last visit for a cleaning. We talked so much and she was very gentle and kind. I've had some pretty horrific dental experiences in the past, so I really do dread coming to the dentist. But Kim was just so great and informative. I had a wonderful visit with her and the entire office. She even wished me luck on a big work presentation I had that day and gave me an extra warm cloth to help calm me down! I mean that's just STELLAR customer service right there. I can't believe I can honestly say I'm not nervous to go to my next dentist appt. This place is top tier for sure! :)

I have never had such a lovely morning at the dentist! All the staff are thorough and friendly, and…read moreknow their Netflix hits. The exam rooms are cozy and I know more about my teeth than ever. 5 stars 10/10 A+

I've been saving this until the final crown was superglued in place. You couldn't pay me to come…read moreback here for care that wasn't limited to glueing something on anyway though, so here's a full review of Central Dental in CLT. Here's a PRO tip: If your dentist looks at your mouth when you first start going there for check-ups, and they mutter "must be the infection" as the reason that your front teeth feel no current pain, and then NEVER mention an infection again, run. If you go to that SAME dentist months later specifically for sharp pain in the back teeth, and more X-rays fail to detect anything, and her best guess is that the tooth is just sensitive, run. If you go back in for a regular cleaning months after that, and the X-rays still fail to completely detect a now 97% NECROTIC tooth, RUN. If you haven't run yet, don't take her advice and go to her special Ohio-study-group--sister for endodontic treatment. Let's focus on May 12th at Central Dental for a moment. If your dentist can't be on time at 7am for appointments that HER OFFICE scheduled, and then gets an attitude with you and the two other women in the office for wondering why no one has appeared or even said hello at 7am, run. I know it isn't the office staff, sweetheart. It's clearly you flying into the parking lot LATE at almost every appointment. How dare I expect you to be present and ready to perform basic dental services for my appointment START TIME. You know how you could prevent that in the future (since you can't be on-time) just have someone say "hey ladies, we'll be right with you, the meeting is running long." That's it. Solved it for you. You don't have to charge upfront like Xena the Princess Warrior because a few of your patients said "Hello!". Also, I didn't need a timeout while the assistant was f-ing around. You can leave the lights on, we're all adults here. So yeah, RUN. In fact, run to First Dental of Huntersville. They might leave you sitting in the chair for 30 minutes but at least their dentist can catch more than cold.

I have come to them for about a year now. Staff is friendly, and things are very organized. They…read moreall have good bed/chair side manner. Great location, and they validate your parking so you don't have to scramble to find a spot Uptown. TV is usually on, or you can gaze out the window as they work on your mouth. So far, so good.

This is a beautiful office with an efficient staff that I've been going to for a couple years now…read more Unfortunately, I've had an experience with deceptive and unfair pricing and lack of transparency. As I don't currently have outside dental insurance, I signed up for their monthly in-house plan to cover my twice annual cleanings. I made sure to ask when I signed up if there was any long-term commitment, and they assured me that there wasn't and I would be able to cancel at any time without penalty. When the monthly price of the plan increased (I also moved away from Uptown-so the location was no longer convenient), I asked to cancel my plan, and was told that I owe $400 for my last basic cleaning, an amount that I never in a million years would have agreed to. They are essentially charging me an outrageous penalty to cancel my monthly plan. Communication and transparency are vital at any dentist, so I'd go elsewhere.

If I could give this place negative one star I would! My elder aunt has been a loyal patient for…read moreover 11 years and she was recently treated like scum of the earth by their manager. She was bait and switched about the promise to not charge her a cancellation fee and then she was reminded of an old policy from 2011. Trouble is the document from 2011 mentioned 30 dollar fee when they have been trying to collect 50 For her cancellation. They are now calling it a copay when she doesn't even have any copay. This place is ran like a sweat shop at this point and they do not care about emergencies, if you can't show up you're forced to pay. My aunt is the caregiver to her sick husband who's on dialysis you would think that 911 would be sufficient it's not!! Here is how they had her pour her hard working heart out only to do nothing so stay away from this dentist trap !! "I have been a patient of yours longer than the current owners have been around and employees. I pay every cost that's quoted to me. My life changed in 2017 and I've been my husband caregiver since then, I am also the head of our household. I called to reschedule my appointment because he was not feeling well which I eventually took him to the emergency room. I asked for the $50.00 cancellation fee to be forgiven and was given the reason I I had one in 2020. I am very heartbroken and sad that your manager would not allow it. When she quoted what I owed without telling me the cost included the fee. I felt she was trying to slip it in . I didn't know until I asked to speak to the manager she ten acknowledge she was the manager. Why didn't she tell me upfront and discuss it with me instead of adding it in with the other charge? NOT PROFESSIONAL AT ALL.

Unprofessional Front Desk Experience - Lack of Openness to Feedback…read more I had called Uptown Premier Dental to schedule a new patient appointment. During the conversation, I mentioned a concern regarding the practice's response to a one-star review I had seen online. I found the response from the provider unprofessional, as it seemed to attack the patient rather than address the issue constructively. I offered a suggestion, stating that it would be more appropriate for them to edit the response to reflect professionalism, as this would deter fewer potential patients. Instead of appreciating the feedback, the front desk receptionist immediately suggested that I cancel my appointment if I didn't agree with their approach. I was taken aback by such a dismissive and unprofessional reaction. Needless to say, I canceled my appointment. A business unwilling to accept constructive criticism--especially from one provider to another--says a lot about their overall approach to patient care. The ability to grow and improve comes from learning to receive and apply feedback, something this practice clearly lacks. Given this experience and the number of negative reviews, I cannot recommend this dental office. I highly suggest reading *The New Gold Standard* by Joseph Michelli to better understand and implement customer service principles, which could benefit the team immensely. You can deny my experience however you want but the recorded call begs to differ.

I love Dr. Schacht. I have always had extreme anxiety around going to the dentist because a long…read morehistory of dental problems (and insensitive dentists). That has all changed since Dr. Schacht became my dentist, which has been over five years now. Kind, friendly, and sensitive, Dr. Schacht makes me feel at ease. I actually make and keep my dentist appointments now! He keeps his schedule so rarely any waiting before appointment. His dental assistant, Marie, is also wonderful. So glad I found them!

He and the staff have everything I need! Good energy, kindness, funny and a homey feeling. Get…read moreover the exterior... its so outdated to the point I love it! The hype of flashy exterior, the fancy machines will mean you pay more. You get what you need... clean teeth and a dentist that cares and he's super smart.

I have had the best experience here with my Invisalign treatment . For the multitude of questions…read moreI've asked everyone in this dentist office has been great ! I highly recommend anyone who is looking for a long term dentist office to call home , Pearl is your place. I'm glad I stayed.

I feel compelled to share my experience given the large number of positive reviews that initially…read moreled me to choose this practice. During my first visit, I was told I had 3 cavities and was strongly encouraged to schedule fillings for the very next day. This immediately raised concerns as I've only had one cavity in 30 years and have always kept up with regular cleanings. I decided to get a second opinion from another dentist who confirmed there were absolutely no cavities or even areas of concern. While the office itself is clean and modern, and the front desk staff and hygienists were friendly, I would urge anyone visiting this practice to be cautious and consider getting a second opinion before agreeing to any treatment.