Matt started off appearing knowledgeable and helpful about our pool, but everything went downhill…read morefast. In trying to grow his business, he began sending untrained workers to service our pool, one of whom ripped our pool liner (photo attached). His so-called "fix" was a hideous patch that doesn't even come close to matching. When we reasonably asked for a proper liner replacement, he flat-out refused. If he's bonded and insured, he should be willing to utilize that with the intent to remedy my torn pool liner. Things only got worse. We watched one of his employees literally sweep dirt into the center of the pool with a broom instead of vacuuming -- which turned our pool green. Matt promised he would come fix it personally, but despite multiple reminders, he never showed up. On top of that, he swapped out our filters at every visit and then never returned them after we fired him, even after repeated requests.

Horrible company. Do not trust your pool to these people. I had paid in full at the beginning of…read morethe season for 3 filter and salt cell cleanings. Because my pool gate is always locked, I asked that they give me a heads up before arriving. On my last cleaning of the season they happened to show up without letting me know. Although I was not at home, my gate was unlocked because lawn care workers were there, so Total Pool and Spa's technician was able to get into my backyard. However, because I was not informed of this appointment, I did not have the blank salt cell outside so that they could put it in for the winter. When I contacted Total Pool and Spa to ask when the tech would be coming out again to change the salt cell, I was told there would be an additional $150 charge for service that could have happened if I had been notified of the day they were going to be at my house. That was my last dealing with Total Pool and Spa! I hired a much more efficient, reliable pool company. I also made sure I let everyone I know with a pool, including neighborhood community pools, to NEVER do business with this company.

We were having a really hard time getting our pool ready this season and had Brett recommended to…read moreus. He came out and gave us great advice and recommendations. We thought we needed the sand in our filter switched out and instead of just jumping at a chance to make money he let us know our filter was still working as it should be and taught us a few things to help it function better. We were also interested in converting to a salt pool and he was able to do this for us pretty quickly! Would definitely highly recommend and have him back for any of our pool needs.

Brett was phenomenal! He jumped in and helped me sort out my pool issue before I destroyed all of…read moremy equipment. Very professional, helpful, patient and prompt. We all need a Brett in our lives!! Thank you.

My pool was a dark, dark, green with hundreds of frogs, frog eggs, spiders and very large Alien…read moreCreatures living in it. Jamie came out, took a look, gave me a quote and it only took him 3 days to get my pool crystal clear. I couldn't be happier with the service given. I'd recommend Ellenboro Aquatics to anyone who needs servicing. JOB WELL DONE!

From the owner: Ellenboro Aquatics is here to take care of all your aquatics needs. We are cpo certified with alot…read moreexperience in hot tubs and how to maintain and repair them. We specialize in water balance and getting the best quality water your pool or hot tub has to offer.

We were away on vacation and had a problem with our pool. Mark came out and took care of the…read moreproblem. We are happy we found him, he did an excellent job and advised me as to what to do in the event the same thing happened. He said it was an easy fix and told us it didn't take too long so while he was there he cleaned the pool. Who could ask for more. I would recommend Greenville Pool and Spa to anyone needing a reliable pool and spa service.

Mark put above aground pool liner in for me. He did a great job with work and communication. I…read morehighly recommend him.

If you are looking for honest service, JTL Pool Services is the place to call. I received a very…read morereasonable quote and thorough explanation of what was causing issues with my swim spa. John offered alternative solutions to save me money while still achieving the same outcome. I will definitely call JTL Pool services for any future issues with my swim spa. Highly recommend!

From the owner: Dear valued customer,…read more I am a CPO-certified pool operator committed to delivering exceptional customer service through open communication and reliability. I provide a variety of services, including regular pool cleaning, chemistry adjustments, equipment repairs or replacements, pool inspections, seasonal pool opening and closing, green-to-clean treatments, and more. Whether you require weekly maintenance or repairs for your pool and spa equipment, I am here to help. Thank you for considering my services.

Excellent experience from purchase through follow-up service. I purchased a hot tub from them, and…read moreeverything was delivered and set up as expected. What really impressed me, though, was the service after the sale. About three months later, I had a filter that was extremely tight and I couldn't get it loosened. Mike, the technician, came back out to my house and took care of it for me. He was extremely helpful, professional, and made sure everything was working properly before he left. It's easy to provide good service when making a sale, but how a company treats you afterward says a lot more. Mike and the team demonstrated that they truly stand behind their products and take care of their customers long after the purchase. I really appreciate the service and would definitely recommend them to anyone looking for a hot tub or spa.

We were losing water and needed a repair. We called around for some quotes but we always end up…read moreback at Hydra. Not just because we bought our pool and hot tub from Hydra, but because they consistently have the best service. Mike, their service technician, responded quickly to our concern. He came out and was on time. Unfortunately, that morning, an animal decided to go for a swim and didn't make it out alive. Due to this, we had to reschedule and Mike made it a priority to get back over ASAP - once we shocked the pool! He came again, on time and prepared and fixed the pool. Right in time for the last day of school! Thank you Hydra - Thank you Mike

I appreciated the support of the Laurens in shop manager (Nathan) for his assistance in finding and…read moreprovided a specific part that I was unable to find. Nathan took his time and found the item for our pool cleaner. His effort has save me considerable amount of time and frustration. The part was less expensive than I anticipated. This is an improvement at the shop, thank you again. DOUG M

From the owner: we specialize in several areas- pool chemistry and troubleshooting, wood burning stove and gas log…read moreinstalls and service, and hot tub sales and service. whether you bought your unit from us or not we will be glad to help you solve any problems you may be having. we also offer a very competitive weekly pool service that gives you more time to enjoy life!